{"schemaVersion":"jobsearcher.job.v1","id":"fd119f4ebf5069ff87d295ea","url":"https://jobsearcher.com/jobs/fd119f4ebf5069ff87d295ea","canonicalUrl":"https://jobsearcher.com/jobs/fd119f4ebf5069ff87d295ea","title":"Processor Ops Specialist II","description":"We are a hybrid, remote-office company dedicated to growing our talent anywhere!\nWe have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA.\nAt Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.\nWe are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.\nAbout the Role:\nAs a key leadership role within a processor support team, the Processor Ops Specialist will promote positive working relationships between Pathward and processors. This candidate will lead work efforts with all areas throughout Pathward to resolve issues, oversee data quality, and facilitate change as appropriate to business need.\nWhat You Will Do:\nServes as a liaison between Pathward and Processors for daily communications.\nLeads processor integrations and solution implementation to support Pathward products.\nProvides frontline support and issue remediation for external system applications.\nIssues and tracks and track performance to resolution.\nOversees exception handling ensuring resolution of rejected records.\nManages data quality alerts and investigate to identify root cause.\nCreates and implements data quality alerts to mitigate risks and support good quality of data.\nQueries and analyzes data to troubleshoot issues and identify scope.\nPresents and communicates findings from data analysis and recommend corrective action as needed.\nCreates and implements solutions to grow and develop oversight controls.\nDefines requirements on Engineering efforts and validate results in production.\nProposes and implements solutions for complex data issues both independently and in collaboration with peers.\nDrives solution set across development teams to adhere to industry and regulatory changes.\nLeads the implementation of data reconciliation, monitoring and control processes.\nEstablishes controls for SLA oversight in accordance with contractual agreements.\nLeads problem management and resolution, escalation of issues as necessary.\nSupports Engineering efforts as subject matter expert of third-party processor.\nConfigures processor defined values according to business definitions to normalize data in Pathward processing environment.\nServes on data governance or other business committees representing the perspectives and the needs of the Processor Operations team.\nActively participates on virtual teams as a technical resource accounting for processor related tasks and advising appropriate business units on issues, remediation status and overall processor performance.\nDevelops strong working relationship with processors and internal business partners for optimal support and operation of Pathward products.\nMentors and supports teammates in data quality and problem management efforts.\nConducts periodic engagements with processors preparing agendas and document outcomes.\nSupports business projects as subject matter expert.\nConducts periodic reviews, information gathering and report performance in support of Third-Party Reviews.\nLeads periodic reviews of departmental procedures and implementation of process improvement.\nOther duties as assigned\nWhat You Will Need:\nBachelor's degree or equivalent education and work experience.\nTypically, 3+ years with bachelor's or equivalent.\nAttention to Detail\nConceptual Thinking\nConflict Resolution\nData Gathering\nDecision Making\nNegotiating\nPlanning and Organizing\nProblem Solving\nProject Management\nThe responsibilities listed above are not all inclusive and may be changed at any time.\nSalary range: $60,000 – $100,500\n\nThe salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate's experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.\nThis role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.\n#LI-Remote\n\nDon't have everything listed under qualifications? If you're excited about this role but your experiences don't match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.\nWho we are:\nOur commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.\nWe provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.\nPlease click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – careers@pathward.com\nPlease click here to view Pathward's Applicant Privacy Notice.\nApplications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.\nKnowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.\nCandidate Scam Warning\nWe encourage you to be cautious of hiring scams that impersonate Pathward. Copy and paste the following URL into your browser to learn more: https://www.pathward.com/about-us/people-culture/careers/","company":"Pathward","rawCompany":"pathward","city":"Sioux Falls","state":"SD","isRemote":false,"isActive":false,"createdAt":"2026-07-27T13:54:14.861Z","occupations":[{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"},{"code":"15-1243.01","title":"Data Warehousing Specialists","slug":"data-warehousing-specialists"},{"code":"51-8099.00","title":"Plant and System Operators, All Other","slug":"plant-and-system-operators-all-other"}],"industries":[{"code":"522390","title":"Other Activities Related to Credit Intermediation","slug":"other-activities-related-to-credit-intermediation"},{"code":"522320","title":"Financial Transactions Processing, Reserve, and Clearinghouse Activities","slug":"financial-transactions-processing-reserve-and-clearinghouse-activities"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Processor Ops Specialist II","description":"We are a hybrid, remote-office company dedicated to growing our talent anywhere!\nWe have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA.\nAt Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.\nWe are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.\nAbout the Role:\nAs a key leadership role within a processor support team, the Processor Ops Specialist will promote positive working relationships between Pathward and processors. This candidate will lead work efforts with all areas throughout Pathward to resolve issues, oversee data quality, and facilitate change as appropriate to business need.\nWhat You Will Do:\nServes as a liaison between Pathward and Processors for daily communications.\nLeads processor integrations and solution implementation to support Pathward products.\nProvides frontline support and issue remediation for external system applications.\nIssues and tracks and track performance to resolution.\nOversees exception handling ensuring resolution of rejected records.\nManages data quality alerts and investigate to identify root cause.\nCreates and implements data quality alerts to mitigate risks and support good quality of data.\nQueries and analyzes data to troubleshoot issues and identify scope.\nPresents and communicates findings from data analysis and recommend corrective action as needed.\nCreates and implements solutions to grow and develop oversight controls.\nDefines requirements on Engineering efforts and validate results in production.\nProposes and implements solutions for complex data issues both independently and in collaboration with peers.\nDrives solution set across development teams to adhere to industry and regulatory changes.\nLeads the implementation of data reconciliation, monitoring and control processes.\nEstablishes controls for SLA oversight in accordance with contractual agreements.\nLeads problem management and resolution, escalation of issues as necessary.\nSupports Engineering efforts as subject matter expert of third-party processor.\nConfigures processor defined values according to business definitions to normalize data in Pathward processing environment.\nServes on data governance or other business committees representing the perspectives and the needs of the Processor Operations team.\nActively participates on virtual teams as a technical resource accounting for processor related tasks and advising appropriate business units on issues, remediation status and overall processor performance.\nDevelops strong working relationship with processors and internal business partners for optimal support and operation of Pathward products.\nMentors and supports teammates in data quality and problem management efforts.\nConducts periodic engagements with processors preparing agendas and document outcomes.\nSupports business projects as subject matter expert.\nConducts periodic reviews, information gathering and report performance in support of Third-Party Reviews.\nLeads periodic reviews of departmental procedures and implementation of process improvement.\nOther duties as assigned\nWhat You Will Need:\nBachelor's degree or equivalent education and work experience.\nTypically, 3+ years with bachelor's or equivalent.\nAttention to Detail\nConceptual Thinking\nConflict Resolution\nData Gathering\nDecision Making\nNegotiating\nPlanning and Organizing\nProblem Solving\nProject Management\nThe responsibilities listed above are not all inclusive and may be changed at any time.\nSalary range: $60,000 – $100,500\n\nThe salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate's experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.\nThis role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.\n#LI-Remote\n\nDon't have everything listed under qualifications? If you're excited about this role but your experiences don't match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.\nWho we are:\nOur commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.\nWe provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.\nPlease click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – careers@pathward.com\nPlease click here to view Pathward's Applicant Privacy Notice.\nApplications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.\nKnowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.\nCandidate Scam Warning\nWe encourage you to be cautious of hiring scams that impersonate Pathward. Copy and paste the following URL into your browser to learn more: https://www.pathward.com/about-us/people-culture/careers/","datePosted":"2026-07-27T13:54:14.861Z","dateModified":"2026-07-27T13:54:14.861Z","hiringOrganization":{"@type":"Organization","name":"Pathward","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Sioux Falls","addressRegion":"SD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"fd119f4ebf5069ff87d295ea"},"url":"https://jobsearcher.com/jobs/fd119f4ebf5069ff87d295ea"}}