{"schemaVersion":"jobsearcher.job.v1","id":"fcbb8b4b736e2a2fe5a9d265","url":"https://jobsearcher.com/jobs/fcbb8b4b736e2a2fe5a9d265","canonicalUrl":"https://jobsearcher.com/jobs/fcbb8b4b736e2a2fe5a9d265","title":"Product Manager","description":"Job Summary:The Pennsylvania Public Utility Commission (PA PUC) is seeking an experienced Product Manager to lead the modernization of the CAI application, a critical tool for resolving public complaints with utility companies. This role involves defining product vision, managing the roadmap, overseeing design and development, and ensuring alignment with business and technical standards throughout a multi-year modernization effort.\r\nResponsibilities:Own the product vision, strategy, and roadmap for the CAI application modernization initiative.\r\nElicit, document, prioritize, and manage business and functional user stories from stakeholders.\r\nTranslate business needs into clear user stories, acceptance criteria, and product backlog items.\r\nCollaborate with solution architects, developers, UX/UI designers, and vendors on technical approaches.\r\nPrioritize features and technical work based on business value, risk, dependencies, and strategic goals.\r\nFacilitate agile ceremonies such as backlog refinement, sprint planning, reviews, and retrospectives.\r\nServe as primary liaison between business stakeholders and technical delivery teams.\r\nDefine success metrics and KPIs and track progress against them.\r\nSupport change management, user adoption, and training efforts for the modernized solution.\r\nEnsure compliance with security, accessibility (WCAG), data privacy, and Commonwealth standards.\r\nIdentify risks, dependencies, and impediments and drive resolution.\r\nProvide regular status updates and recommendations to IT leadership and business sponsors.\r\nRequired Skills & Certifications:Minimum 5 years experience as a Product Manager leading large-scale public-sector modernization efforts.\r\nDemonstrated experience modernizing legacy applications or leading digital transformation projects.\r\nStrong experience gathering user stories from diverse stakeholders and converting them into actionable backlogs.\r\nWorking knowledge of Agile/Scrum methodologies and tools (e.g., Azure DevOps, Jira).\r\nExperience overseeing and testing large data conversions.\r\nExcellent written and verbal communication skills for technical and non-technical audiences.\r\nStrong organizational and prioritization skills to manage competing demands.\r\nYAFOS Certification.\r\nPreferred Skills & Certifications:Experience with enterprise application modernization, including migrating from legacy platforms and modern architectures.\r\nFamiliarity with Microsoft technology stack, cloud platforms (Azure), or content management systems.\r\nExperience with process improvement and business process reengineering.\r\nKnowledge of accessibility standards (WCAG 2.1) and public-sector compliance requirements.\r\nPrevious experience working with Commonwealth of Pennsylvania agencies or similar public-sector organizations.\r\nBachelor s degree in Business, Information Systems, Computer Science, or related field (or equivalent experience).\r\nSpecial Considerations:Strict prohibition on taking or using government equipment outside of the United States; violation results in immediate termination and ineligibility for rehire.\r\nScheduling:Hybrid work model requiring presence in the office in Pennsylvania two days per week, with one day mandated as Wednesday.\r\nRemote work permitted for three days per week.#J-18808-Ljbffr","company":"VTech Solutions","rawCompany":"vtech solution","city":"Washington","state":"DC","isRemote":false,"isActive":false,"createdAt":"2026-11-05T01:36:51.245Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Product Manager","description":"Job Summary:The Pennsylvania Public Utility Commission (PA PUC) is seeking an experienced Product Manager to lead the modernization of the CAI application, a critical tool for resolving public complaints with utility companies. This role involves defining product vision, managing the roadmap, overseeing design and development, and ensuring alignment with business and technical standards throughout a multi-year modernization effort.\r\nResponsibilities:Own the product vision, strategy, and roadmap for the CAI application modernization initiative.\r\nElicit, document, prioritize, and manage business and functional user stories from stakeholders.\r\nTranslate business needs into clear user stories, acceptance criteria, and product backlog items.\r\nCollaborate with solution architects, developers, UX/UI designers, and vendors on technical approaches.\r\nPrioritize features and technical work based on business value, risk, dependencies, and strategic goals.\r\nFacilitate agile ceremonies such as backlog refinement, sprint planning, reviews, and retrospectives.\r\nServe as primary liaison between business stakeholders and technical delivery teams.\r\nDefine success metrics and KPIs and track progress against them.\r\nSupport change management, user adoption, and training efforts for the modernized solution.\r\nEnsure compliance with security, accessibility (WCAG), data privacy, and Commonwealth standards.\r\nIdentify risks, dependencies, and impediments and drive resolution.\r\nProvide regular status updates and recommendations to IT leadership and business sponsors.\r\nRequired Skills & Certifications:Minimum 5 years experience as a Product Manager leading large-scale public-sector modernization efforts.\r\nDemonstrated experience modernizing legacy applications or leading digital transformation projects.\r\nStrong experience gathering user stories from diverse stakeholders and converting them into actionable backlogs.\r\nWorking knowledge of Agile/Scrum methodologies and tools (e.g., Azure DevOps, Jira).\r\nExperience overseeing and testing large data conversions.\r\nExcellent written and verbal communication skills for technical and non-technical audiences.\r\nStrong organizational and prioritization skills to manage competing demands.\r\nYAFOS Certification.\r\nPreferred Skills & Certifications:Experience with enterprise application modernization, including migrating from legacy platforms and modern architectures.\r\nFamiliarity with Microsoft technology stack, cloud platforms (Azure), or content management systems.\r\nExperience with process improvement and business process reengineering.\r\nKnowledge of accessibility standards (WCAG 2.1) and public-sector compliance requirements.\r\nPrevious experience working with Commonwealth of Pennsylvania agencies or similar public-sector organizations.\r\nBachelor s degree in Business, Information Systems, Computer Science, or related field (or equivalent experience).\r\nSpecial Considerations:Strict prohibition on taking or using government equipment outside of the United States; violation results in immediate termination and ineligibility for rehire.\r\nScheduling:Hybrid work model requiring presence in the office in Pennsylvania two days per week, with one day mandated as Wednesday.\r\nRemote work permitted for three days per week.#J-18808-Ljbffr","datePosted":"2026-11-05T01:36:51.245Z","dateModified":"2026-11-05T01:36:51.245Z","hiringOrganization":{"@type":"Organization","name":"VTech Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington","addressRegion":"DC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"fcbb8b4b736e2a2fe5a9d265"},"url":"https://jobsearcher.com/jobs/fcbb8b4b736e2a2fe5a9d265"}}