{"schemaVersion":"jobsearcher.job.v1","id":"fcab8d83209d18005c88a521","url":"https://jobsearcher.com/jobs/fcab8d83209d18005c88a521","canonicalUrl":"https://jobsearcher.com/jobs/fcab8d83209d18005c88a521","title":"Client Support Analyst - Remote","description":"Employer Industry: Data and Technology ServicesWhy Consider This Job Opportunity Great compensation package and bonus plan Core benefits including medical, dental, vision, and matching 401K Flexible work environment, with options to work remotely, hybrid, or in-office Flexible time off including volunteer time off, vacation, sick leave, and 12 paid holidays Opportunity to work in a diverse and inclusive culture that emphasizes work/life balance and personal developmentWhat To Expect (Job Responsibilities) Oversee end-to-end client case management, including tracking, prioritization, and communication across multiple systems Support data validation, formatting, and delivery for year-end tax forms such as W-2 and 1099 Maintain high-touch client communication, including leading status meetings and documenting client-facing summaries Troubleshoot production and data issues independently while collaborating with internal teams Perform quality assurance on outputs, understand specifications, and identify file formatting issuesWhat Is Required (Qualifications) Minimum 3 years of experience working in Client Services Advanced skills in Customer Success metrics Experience working directly with enterprise-level clients or partners in regulated industries Knowledge of payroll for US and Canadian tax forms (W2, 1099, T4, RL1) Advanced proficiency in Excel, with experience using Salesforce and SmartsheetHow To Stand Out (Preferred Qualifications) Experience with tax year-end processing, data-heavy client services, client billing, and contract review Proven experience leading training and presentations with clients#DataServices #ClientSupport #RemoteWork #CareerGrowth #DiversityAndInclusionWe prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.","company":"Talentify","rawCompany":"talentifyio","city":"Denver","state":"CO","isRemote":true,"isActive":false,"createdAt":"2026-08-14T12:14:18.365Z","occupations":[{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"},{"code":"13-2082.00","title":"Tax Preparers","slug":"tax-preparers"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"561110","title":"Office Administrative Services","slug":"office-administrative-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Support Analyst - Remote","description":"Employer Industry: Data and Technology ServicesWhy Consider This Job Opportunity Great compensation package and bonus plan Core benefits including medical, dental, vision, and matching 401K Flexible work environment, with options to work remotely, hybrid, or in-office Flexible time off including volunteer time off, vacation, sick leave, and 12 paid holidays Opportunity to work in a diverse and inclusive culture that emphasizes work/life balance and personal developmentWhat To Expect (Job Responsibilities) Oversee end-to-end client case management, including tracking, prioritization, and communication across multiple systems Support data validation, formatting, and delivery for year-end tax forms such as W-2 and 1099 Maintain high-touch client communication, including leading status meetings and documenting client-facing summaries Troubleshoot production and data issues independently while collaborating with internal teams Perform quality assurance on outputs, understand specifications, and identify file formatting issuesWhat Is Required (Qualifications) Minimum 3 years of experience working in Client Services Advanced skills in Customer Success metrics Experience working directly with enterprise-level clients or partners in regulated industries Knowledge of payroll for US and Canadian tax forms (W2, 1099, T4, RL1) Advanced proficiency in Excel, with experience using Salesforce and SmartsheetHow To Stand Out (Preferred Qualifications) Experience with tax year-end processing, data-heavy client services, client billing, and contract review Proven experience leading training and presentations with clients#DataServices #ClientSupport #RemoteWork #CareerGrowth #DiversityAndInclusionWe prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.","datePosted":"2026-08-14T12:14:18.365Z","dateModified":"2026-08-14T12:14:18.365Z","hiringOrganization":{"@type":"Organization","name":"Talentify","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"fcab8d83209d18005c88a521"},"url":"https://jobsearcher.com/jobs/fcab8d83209d18005c88a521"}}