{"schemaVersion":"jobsearcher.job.v1","id":"fc565510f1d7a77fec4feb07","url":"https://jobsearcher.com/jobs/fc565510f1d7a77fec4feb07","canonicalUrl":"https://jobsearcher.com/jobs/fc565510f1d7a77fec4feb07","title":"Technical Engineer","description":"The Services Technical Implementation Engineer plays a critical role in advancing high‑quality cardiovascular care by enabling reliable, well‑integrated clinical technology solutions. This position deploys, configures, and upgrades cardiology information systems—including servers, workstations, and specialized medical software—to support patient care, operational efficiency, and regulatory compliance.\n\nWorking closely with healthcare providers and internal teams, the engineer partners with customers to deliver tailored implementations that align technology with real‑world clinical workflows. Responsibilities span system installation, quality assurance, troubleshooting, and transition to support, with a focus on accuracy, accountability, and continuous improvement. Through hands‑on technical expertise and collaborative problem‑solving, this role directly contributes to improved care delivery and long‑term customer success.\n\nMAJOR RESPONSIBILITIES:\nDeploy and configure cardiology software and hardware solutions.\nPerform installations, upgrades, system testing, benchmarking, validation, documentation, and final quality assurance to ensure systems meet functional, performance, and quality standards prior to customer delivery.\nCollaborate with clients to design and implement optimal system configurations.\nConduct onsite asset reviews and ensure smooth handoff to support teams.\nManage hardware and parts lifecycle during implementations, including inventory tracking, replacements, issue resolution, and associated documentation.\nProvide Tier 2 technical support during implementation, including advanced troubleshooting of hardware, software, operating systems, databases (SQL), and network‑related issues.\nAnalyze and evaluate technical issues that arise during implementation to identify root causes and implement corrective actions.\nMaintain accurate records and adhere to defined implementation processes.\nRecommend best practices and provide management with feedback and ideas to support continuous process and product improvement.\nContribute as a valued member of a diverse and dynamic team.\n\nCONDITIONS OF EMPLOYMENT:\nWork schedule primarily runs Thursday through Tuesday to align with project needs.\nCompliance with client-specific requirements (e.g., immunizations, PPE, drug-free workplace policy).\nReliable transportation for coverage area.\n\nQUALIFICATIONS:\nHigh school degree or equivalent\n3–5 years of IT experience, preferably in healthcare or medical systems\nStrong knowledge of Windows Server environments, SQL Server, Active Directory, and networking protocols, with advanced troubleshooting experience across Microsoft operating systems and hardware\nStrong understanding of network topology and common networking protocols used in clinical system environments\nExperience supporting enterprise‑scale clinical or information systems within structured quality or compliance frameworks\nExperience working within defined quality management or enterprise imaging systems\nExperience with Microsoft Office Suite and standard office equipment, including computers and smartphones.\nExperience using medical test equipment and hand tools\nCertifications such as MCSE, A+, or Security+ are a plus\nExcellent communication, organizational, and customer service skills\nProfessional manner, appearance, and discretion in engaging customers\nSelf‑guided and able to work independently\nWillingness and eligibility to travel frequently, on short notice, including internationally\n\nPHYSICAL REQUIREMENTS:\nCarry and monitor company phone, be available and responsive during scheduled and non-scheduled hours, except during rest and meal periods as required by applicable state law\nFlexible in working hours as this position will require customer support during non-regular business hours, mandatory overtime on short notice, and/or weekend work as necessary\nFrequently stand, walk, stoop, kneel, twist, crawl, and extended reach\nLift carry, push, or pull up to 20 pounds, occasionally up to 80 pounds, with assistance available\nRegular grasping and repetitive hand movements\n\nBENEFITS:\n401(k)\nDental insurance\nHealth insurance\nLife insurance\nPaid time off\nVision insurance\nWork Location: In person","company":"Progressive Communication","rawCompany":"progressive communication","city":"Dallas","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-03T21:29:08.717Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"622110","title":"General Medical and Surgical Hospitals","slug":"general-medical-and-surgical-hospitals"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Engineer","description":"The Services Technical Implementation Engineer plays a critical role in advancing high‑quality cardiovascular care by enabling reliable, well‑integrated clinical technology solutions. This position deploys, configures, and upgrades cardiology information systems—including servers, workstations, and specialized medical software—to support patient care, operational efficiency, and regulatory compliance.\n\nWorking closely with healthcare providers and internal teams, the engineer partners with customers to deliver tailored implementations that align technology with real‑world clinical workflows. Responsibilities span system installation, quality assurance, troubleshooting, and transition to support, with a focus on accuracy, accountability, and continuous improvement. Through hands‑on technical expertise and collaborative problem‑solving, this role directly contributes to improved care delivery and long‑term customer success.\n\nMAJOR RESPONSIBILITIES:\nDeploy and configure cardiology software and hardware solutions.\nPerform installations, upgrades, system testing, benchmarking, validation, documentation, and final quality assurance to ensure systems meet functional, performance, and quality standards prior to customer delivery.\nCollaborate with clients to design and implement optimal system configurations.\nConduct onsite asset reviews and ensure smooth handoff to support teams.\nManage hardware and parts lifecycle during implementations, including inventory tracking, replacements, issue resolution, and associated documentation.\nProvide Tier 2 technical support during implementation, including advanced troubleshooting of hardware, software, operating systems, databases (SQL), and network‑related issues.\nAnalyze and evaluate technical issues that arise during implementation to identify root causes and implement corrective actions.\nMaintain accurate records and adhere to defined implementation processes.\nRecommend best practices and provide management with feedback and ideas to support continuous process and product improvement.\nContribute as a valued member of a diverse and dynamic team.\n\nCONDITIONS OF EMPLOYMENT:\nWork schedule primarily runs Thursday through Tuesday to align with project needs.\nCompliance with client-specific requirements (e.g., immunizations, PPE, drug-free workplace policy).\nReliable transportation for coverage area.\n\nQUALIFICATIONS:\nHigh school degree or equivalent\n3–5 years of IT experience, preferably in healthcare or medical systems\nStrong knowledge of Windows Server environments, SQL Server, Active Directory, and networking protocols, with advanced troubleshooting experience across Microsoft operating systems and hardware\nStrong understanding of network topology and common networking protocols used in clinical system environments\nExperience supporting enterprise‑scale clinical or information systems within structured quality or compliance frameworks\nExperience working within defined quality management or enterprise imaging systems\nExperience with Microsoft Office Suite and standard office equipment, including computers and smartphones.\nExperience using medical test equipment and hand tools\nCertifications such as MCSE, A+, or Security+ are a plus\nExcellent communication, organizational, and customer service skills\nProfessional manner, appearance, and discretion in engaging customers\nSelf‑guided and able to work independently\nWillingness and eligibility to travel frequently, on short notice, including internationally\n\nPHYSICAL REQUIREMENTS:\nCarry and monitor company phone, be available and responsive during scheduled and non-scheduled hours, except during rest and meal periods as required by applicable state law\nFlexible in working hours as this position will require customer support during non-regular business hours, mandatory overtime on short notice, and/or weekend work as necessary\nFrequently stand, walk, stoop, kneel, twist, crawl, and extended reach\nLift carry, push, or pull up to 20 pounds, occasionally up to 80 pounds, with assistance available\nRegular grasping and repetitive hand movements\n\nBENEFITS:\n401(k)\nDental insurance\nHealth insurance\nLife insurance\nPaid time off\nVision insurance\nWork Location: In person","datePosted":"2026-08-03T21:29:08.717Z","dateModified":"2026-08-03T21:29:08.717Z","hiringOrganization":{"@type":"Organization","name":"Progressive Communication","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dallas","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"fc565510f1d7a77fec4feb07"},"url":"https://jobsearcher.com/jobs/fc565510f1d7a77fec4feb07"}}