{"schemaVersion":"jobsearcher.job.v1","id":"fc164f846d6fd2cc5fe6562d","url":"https://jobsearcher.com/jobs/fc164f846d6fd2cc5fe6562d","canonicalUrl":"https://jobsearcher.com/jobs/fc164f846d6fd2cc5fe6562d","title":"Manager - Process Engineering","description":"We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.\r\nPosition SummaryThe Manager - Process Engineering leads high-impact process improvement and Business Process Management (BPM) initiatives across Information Security and Technology Solutions (ISTS). This role is accountable for enabling operational excellence by designing, standardizing, improving, and governing ISTS processes using agentic workflows, Lean Six Sigma, and Business Process Management disciplines. The Manager- Process Engineering serves as both a delivery leader and capability builder, ensuring that ISTS has well-documented, measurable, and continuously improving processes with clear ownership, performance indicators, and controls. This role partners closely with technology tower leaders, Experience Owners, Process Owners, and risk, security, and compliance stakeholders to reduce operational friction, increase capacity, mitigate risk, and strengthen enterprise controls.\r\nKey ResponsibilitiesApply DMAIC and Lean Six Sigma methodologies to solve complex, cross‑functional problems.\r\nPartner with ISTS leaders to identify, prioritize, and execute high‑impact improvement opportunities aligned to enterprise goals and ISTS OKRs.\r\nDeliver measurable capacity and efficiency gains, expense reduction, and risk avoidance, validated through standardized measurement and reporting.\r\nEnsure process improvements are sustainable, controlled, and embedded into day‑to‑day operations.\r\nMaintain a healthy improvement backlog and prioritize initiatives with the greatest value potential.\r\nEnforce a consistent engagement lifecycle, quality standards, and documentation approach.\r\nEnsure improvements result in updated process maps, SOPs, KPIs, and governance artifacts.\r\nCreate clear visual representations of current‑state processes (e.g., Visio, Lucidchart) to identify bottlenecks, inefficiencies, and risks.\r\nDesign optimized future‑state processes that streamline workflows, reduce inefficiencies, and improve user experience.\r\nImplement process improvements through technology enablement, automation, workflow changes, and agentic workflows.\r\nPartner closely with IT, platform, infrastructure, cybersecurity, and operations teams to implement and scale improvements.\r\nCollaborate with stakeholders to drive change adoption, secure buy‑in, and ensure smooth implementation.\r\nPrepare and maintain process documentation, including flow diagrams, SOPs, and change control artifacts.\r\nContinuously evaluate and refine processes to ensure ongoing effectiveness, agility, and adaptability.\r\nRequired Qualifications5+ years of experience, with a background in process engineering, analysis, and change management. A technology background is a plus.\r\n3+ years of experience establishing or operating within a formal BPM framework, including: Process inventory and taxonomy management, Process documentation and standardization, Process ownership models and governance routines\r\n2+ years of experience using process mapping tools (Lucidchart, Visio, Mural, etc.).\r\nLean Six Sigma Green Belt Certification\r\nPreferred QualificationsStrong problem-solving and root-cause analysis skills, supported by data and structured thinking.\r\nAbility to translate analytical findings into practical, sustainable operational solutions embedded into day‑to‑day processes.\r\nDemonstrated hands‑on experience applying Lean Six Sigma and DMAIC methodologies to solve complex, cross‑functional problems.\r\nExperience partnering with IT and engineering teams to implement improvements through technology, automation, workflow tools, and digital enablement.\r\nWorking knowledge of agentic workflows, automation, or low‑code/no‑code platforms as mechanisms to scale and sustain improvements.\r\nExperience with project management methodologies to plan, execute, and monitor process improvement initiatives.\r\nAbility to manage multiple projects concurrently and meet deadlines while managing complex stakeholder relationships.\r\nLean Six Sigma Green Belt certification. Yellow Belt certification desired.\r\nEducationBachelor's degree from an accredited college or university, or equivalent combination of education and relevant work experience (High School Diploma/GED plus 4 years of related experience)\r\nAnticipated Weekly Hours: 40\r\nTime Type: Full time\r\nPay RangeThe typical pay range for this role is:\r\n$83,430.00 - $222,480.00\r\nThis pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.\r\nOur people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.\r\nGreat benefits for great peopleWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.\r\nThis full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.\r\nAdditional details about available benefits are provided during the application process and on Benefits Moments.\r\nWe anticipate the application window for this opening will close on: 10/05/2026\r\nQualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.#J-18808-Ljbffr","company":"Koitecc Solutions","rawCompany":"koitecc solutions","city":"Brooklyn","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-10-04T02:11:05.615Z","occupations":[{"code":"17-2112.03","title":"Manufacturing Engineers","slug":"manufacturing-engineers"},{"code":"13-1111.00","title":"Management Analysts","slug":"management-analysts"},{"code":"17-2112.00","title":"Industrial Engineers","slug":"industrial-engineers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"622110","title":"General Medical and Surgical Hospitals","slug":"general-medical-and-surgical-hospitals"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Manager - Process Engineering","description":"We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.\r\nPosition SummaryThe Manager - Process Engineering leads high-impact process improvement and Business Process Management (BPM) initiatives across Information Security and Technology Solutions (ISTS). This role is accountable for enabling operational excellence by designing, standardizing, improving, and governing ISTS processes using agentic workflows, Lean Six Sigma, and Business Process Management disciplines. The Manager- Process Engineering serves as both a delivery leader and capability builder, ensuring that ISTS has well-documented, measurable, and continuously improving processes with clear ownership, performance indicators, and controls. This role partners closely with technology tower leaders, Experience Owners, Process Owners, and risk, security, and compliance stakeholders to reduce operational friction, increase capacity, mitigate risk, and strengthen enterprise controls.\r\nKey ResponsibilitiesApply DMAIC and Lean Six Sigma methodologies to solve complex, cross‑functional problems.\r\nPartner with ISTS leaders to identify, prioritize, and execute high‑impact improvement opportunities aligned to enterprise goals and ISTS OKRs.\r\nDeliver measurable capacity and efficiency gains, expense reduction, and risk avoidance, validated through standardized measurement and reporting.\r\nEnsure process improvements are sustainable, controlled, and embedded into day‑to‑day operations.\r\nMaintain a healthy improvement backlog and prioritize initiatives with the greatest value potential.\r\nEnforce a consistent engagement lifecycle, quality standards, and documentation approach.\r\nEnsure improvements result in updated process maps, SOPs, KPIs, and governance artifacts.\r\nCreate clear visual representations of current‑state processes (e.g., Visio, Lucidchart) to identify bottlenecks, inefficiencies, and risks.\r\nDesign optimized future‑state processes that streamline workflows, reduce inefficiencies, and improve user experience.\r\nImplement process improvements through technology enablement, automation, workflow changes, and agentic workflows.\r\nPartner closely with IT, platform, infrastructure, cybersecurity, and operations teams to implement and scale improvements.\r\nCollaborate with stakeholders to drive change adoption, secure buy‑in, and ensure smooth implementation.\r\nPrepare and maintain process documentation, including flow diagrams, SOPs, and change control artifacts.\r\nContinuously evaluate and refine processes to ensure ongoing effectiveness, agility, and adaptability.\r\nRequired Qualifications5+ years of experience, with a background in process engineering, analysis, and change management. A technology background is a plus.\r\n3+ years of experience establishing or operating within a formal BPM framework, including: Process inventory and taxonomy management, Process documentation and standardization, Process ownership models and governance routines\r\n2+ years of experience using process mapping tools (Lucidchart, Visio, Mural, etc.).\r\nLean Six Sigma Green Belt Certification\r\nPreferred QualificationsStrong problem-solving and root-cause analysis skills, supported by data and structured thinking.\r\nAbility to translate analytical findings into practical, sustainable operational solutions embedded into day‑to‑day processes.\r\nDemonstrated hands‑on experience applying Lean Six Sigma and DMAIC methodologies to solve complex, cross‑functional problems.\r\nExperience partnering with IT and engineering teams to implement improvements through technology, automation, workflow tools, and digital enablement.\r\nWorking knowledge of agentic workflows, automation, or low‑code/no‑code platforms as mechanisms to scale and sustain improvements.\r\nExperience with project management methodologies to plan, execute, and monitor process improvement initiatives.\r\nAbility to manage multiple projects concurrently and meet deadlines while managing complex stakeholder relationships.\r\nLean Six Sigma Green Belt certification. Yellow Belt certification desired.\r\nEducationBachelor's degree from an accredited college or university, or equivalent combination of education and relevant work experience (High School Diploma/GED plus 4 years of related experience)\r\nAnticipated Weekly Hours: 40\r\nTime Type: Full time\r\nPay RangeThe typical pay range for this role is:\r\n$83,430.00 - $222,480.00\r\nThis pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.\r\nOur people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.\r\nGreat benefits for great peopleWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.\r\nThis full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.\r\nAdditional details about available benefits are provided during the application process and on Benefits Moments.\r\nWe anticipate the application window for this opening will close on: 10/05/2026\r\nQualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.#J-18808-Ljbffr","datePosted":"2026-10-04T02:11:05.615Z","dateModified":"2026-10-04T02:11:05.615Z","hiringOrganization":{"@type":"Organization","name":"Koitecc Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Brooklyn","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"fc164f846d6fd2cc5fe6562d"},"url":"https://jobsearcher.com/jobs/fc164f846d6fd2cc5fe6562d"}}