{"schemaVersion":"jobsearcher.job.v1","id":"fbf428d34afabfebabbaed2c","url":"https://jobsearcher.com/jobs/fbf428d34afabfebabbaed2c","canonicalUrl":"https://jobsearcher.com/jobs/fbf428d34afabfebabbaed2c","title":"Lead Operations Engineer","description":"A company is looking for a Lead Operations Engineer to troubleshoot complex voice service issues and support VoIP solutions. Key Responsibilities Troubleshoot and resolve SIP/VoIP call failures by analyzing SIP ladder diagrams and protocol parameters Investigate and resolve routing/service logic issues on Ribbon C20, PSX, and Application Server platforms Collaborate with internal teams to address IP network-related problems impacting voice services Required Qualifications Minimum 5 years of direct experience supporting SIP and VoIP technologies Proficiency in reading and interpreting SIP ladder diagrams and session parameters Strong knowledge of IP networking fundamentals (routing/switching) Hands-on experience with Ribbon SBC platforms Working knowledge of Ribbon voice infrastructure including C20, PSX, and Application Server","company":"Virtual Vocations","rawCompany":"virtual vocations","city":"Downey","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-04-14T03:09:33.862Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1241.01","title":"Telecommunications Engineering Specialists","slug":"telecommunications-engineering-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"517111","title":"Wired Telecommunications Carriers","slug":"wired-telecommunications-carriers"},{"code":"517810","title":"All Other Telecommunications","slug":"all-other-telecommunications"},{"code":"561421","title":"Telephone Answering Services","slug":"telephone-answering-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Lead Operations Engineer","description":"A company is looking for a Lead Operations Engineer to troubleshoot complex voice service issues and support VoIP solutions. Key Responsibilities Troubleshoot and resolve SIP/VoIP call failures by analyzing SIP ladder diagrams and protocol parameters Investigate and resolve routing/service logic issues on Ribbon C20, PSX, and Application Server platforms Collaborate with internal teams to address IP network-related problems impacting voice services Required Qualifications Minimum 5 years of direct experience supporting SIP and VoIP technologies Proficiency in reading and interpreting SIP ladder diagrams and session parameters Strong knowledge of IP networking fundamentals (routing/switching) Hands-on experience with Ribbon SBC platforms Working knowledge of Ribbon voice infrastructure including C20, PSX, and Application Server","datePosted":"2026-04-14T03:09:33.862Z","dateModified":"2026-04-14T03:09:33.862Z","hiringOrganization":{"@type":"Organization","name":"Virtual Vocations","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Downey","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"fbf428d34afabfebabbaed2c"},"url":"https://jobsearcher.com/jobs/fbf428d34afabfebabbaed2c"}}