{"schemaVersion":"jobsearcher.job.v1","id":"fb5ec4408fb262b077da6503","url":"https://jobsearcher.com/jobs/fb5ec4408fb262b077da6503","canonicalUrl":"https://jobsearcher.com/jobs/fb5ec4408fb262b077da6503","title":"IT Help Desk Associate I - Windows & Remote Support","description":"Computer Task Group, Inc. in Birmingham, AL, seeks an Associate I Help Desk to provide first-level remote IT support and assist higher-level support. You will log customer interactions, follow triage procedures, and use remote desktop tools to diagnose issues.\r\nIdeal candidates have a HS diploma and at least one IT certification, with 0–5 years in IT support, and strong English communication. The role requires teamwork and the ability to travel if needed; local commuting is expected for onsite\r\nJ-18808-Ljbffr","company":"Computer Task Group","rawCompany":"computer task group","city":"Birmingham","state":"AL","isRemote":true,"isActive":false,"createdAt":"2026-08-09T00:28:10.082Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Help Desk Associate I - Windows & Remote Support","description":"Computer Task Group, Inc. in Birmingham, AL, seeks an Associate I Help Desk to provide first-level remote IT support and assist higher-level support. You will log customer interactions, follow triage procedures, and use remote desktop tools to diagnose issues.\r\nIdeal candidates have a HS diploma and at least one IT certification, with 0–5 years in IT support, and strong English communication. The role requires teamwork and the ability to travel if needed; local commuting is expected for onsite\r\nJ-18808-Ljbffr","datePosted":"2026-08-09T00:28:10.082Z","dateModified":"2026-08-09T00:28:10.082Z","hiringOrganization":{"@type":"Organization","name":"Computer Task Group","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Birmingham","addressRegion":"AL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"fb5ec4408fb262b077da6503"},"url":"https://jobsearcher.com/jobs/fb5ec4408fb262b077da6503"}}