{"schemaVersion":"jobsearcher.job.v1","id":"fb3b5f1991bb912afa77fa40","url":"https://jobsearcher.com/jobs/fb3b5f1991bb912afa77fa40","canonicalUrl":"https://jobsearcher.com/jobs/fb3b5f1991bb912afa77fa40","title":"Forward-Deployed Engineer","description":"About Us\nRuby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer‑led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/\n\nAbout The Role\nRuby Labs is building a payment orchestration system consisting of:\n\nA JavaScript frontend SDK for payment forms\n\nA Golang backend API\n\nAn internal CRM\n\nOur platform is integrated into multiple products and workflows, where correct integration, clear documentation, and fast feedback are critical to successful payment processing.\n\nWe are looking for an Integrations Engineer who will act as the technical bridge between our platform and the products integrating it. This role combines frontend engineering, integration support, product understanding, and customer‑facing communication.\n\nIn this role, you will:\n\nWork closely with internal and external product teams integrating our payment solution\n\nHelp products correctly integrate our frontend JavaScript SDK and backend APIs\n\nBe deeply familiar with how our system behaves in real‑world integrations\n\nFeed real integration issues, edge cases, and gaps back to the engineering team\n\nThis is not a classic support role — you will write code, read code, debug integrations, and help shape both the SDK and the documentation based on real usage.\n\nAbout The Role\nYou will be the person who:\n\nHelps products embed and configure our payment form SDK\n\nAnswers integration questions in support channels\n\nTests integrations and reproduces issues\n\nDistinguishes bugs vs incorrect usage vs documentation gaps\n\nEnsures our documentation matches actual API and SDK behavior\n\nYou will work closely with backend engineers, frontend SDK developers, and product managers to improve integration quality and developer experience.\n\nKey Responsibilities\nSDK Integration & Customer Support\n\nAssist product teams in integrating the JavaScript payment SDK into their frontend applications.\n\nHelp configure payment flows, callbacks, and error handling.\n\nMonitor support channels (Slack, tickets, shared chats, etc.).\n\nAnswer technical questions related to SDK usage and API behavior.\n\nGuide teams through best practices for secure and reliable integrations.\n\nDebugging & Issue Triage\n\nReproduce reported integration issues locally or in test environments.\n\nDebug frontend and API-related issues across:\n\nJavaScript SDK\n\nBackend Golang API\n\nCRM and configuration interfaces\n\nIdentify whether an issue is:\n\nA real bug\n\nIncorrect integration or usage\n\nMissing or unclear documentation\n\nEscalate confirmed bugs to the development team with clear reproduction steps and context.\n\nDocumentation Ownership\n\nReview and validate API and SDK documentation against real system behavior.\n\nKeep documentation in sync with current SDK and API versions.\n\nIdentify missing examples, unclear explanations, or misleading flows.\n\nProactively improve developer‑facing docs based on integration feedback.\n\nInternal Tooling & CRM\n\nUse and understand the internal Next.js CRM.\n\nHelp configure products, payment flows, and settings via the CRM.\n\nProvide feedback to the CRM team on usability gaps or missing functionality.\n\nOccasionally implement small frontend improvements if needed.\n\nFeedback Loop & Product Impact\n\nAct as the voice of integrators and product teams inside Ruby Labs.\n\nShare recurring issues, friction points, and improvement ideas with engineering and product.\n\nHelp prioritize fixes and improvements based on real‑world impact.\n\nContribute to improving overall developer experience of the platform.\n\nQualifications\n\nStrong experience with JavaScript / TypeScript and frontend integrations.\n\nExperience working with frontend SDKs or third‑party APIs.\n\nAbility to read and understand backend APIs (REST, JSON, auth flows).\n\nComfort debugging issues across frontend and backend boundaries.\n\nStrong communication skills and ability to explain technical concepts clearly.\n\nHigh ownership mindset — you care about integrations actually working in production.\n\nNice to have\n\nExperience in payments, fintech, or checkout flows.\n\nExperience with React / Next.js.\n\nFamiliarity with Golang APIs.\n\nExperience improving developer documentation.\n\nPrevious experience in a Solutions Engineer, or Integration Engineer role.\n\nHow You Work\n\nYou enjoy working close to real users and real problems.\n\nYou’re pragmatic and solution‑oriented.\n\nYou can switch between code, docs, and conversations seamlessly.\n\nYou know when to elevate a bug — and when to fix confusion with a good explanation.\n\nYou thrive in a remote, fast‑moving environment.\n\nLocation\nRuby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.\n\nBenefits\nDiscover the perks of being part of our vibrant team! We offer:\n\nRemote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work‑life balance.\n\nUnlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well‑being, without counting days.\n\nPaid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.\n\nCompany‑provided MacBook: Experience seamless productivity with top‑no­tch Apple MacBooks provided to all employees who need them.\n\nFlexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1tzxGX4Uu7Ts_HCLFXESKLnKaaBfVCPf1f9AYZPrkjJM/preview?tab=t.0\n\nInterview Process\nAfter submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:\n\nRecruiter Screening (40 minutes)\n\nTechnical Interview (45 minutes)\n\nFinal Interview (30 minutes)\n\nLife at Ruby Labs\nAt Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.\n\nThis is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.\n\nHere, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.\n\n#J-18808-Ljbffr","company":"Ruby Labs","rawCompany":"ruby labs","city":"Poland","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-04-09T09:37:09.588Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1254.00","title":"Web Developers","slug":"web-developers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Forward-Deployed Engineer","description":"About Us\nRuby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer‑led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/\n\nAbout The Role\nRuby Labs is building a payment orchestration system consisting of:\n\nA JavaScript frontend SDK for payment forms\n\nA Golang backend API\n\nAn internal CRM\n\nOur platform is integrated into multiple products and workflows, where correct integration, clear documentation, and fast feedback are critical to successful payment processing.\n\nWe are looking for an Integrations Engineer who will act as the technical bridge between our platform and the products integrating it. This role combines frontend engineering, integration support, product understanding, and customer‑facing communication.\n\nIn this role, you will:\n\nWork closely with internal and external product teams integrating our payment solution\n\nHelp products correctly integrate our frontend JavaScript SDK and backend APIs\n\nBe deeply familiar with how our system behaves in real‑world integrations\n\nFeed real integration issues, edge cases, and gaps back to the engineering team\n\nThis is not a classic support role — you will write code, read code, debug integrations, and help shape both the SDK and the documentation based on real usage.\n\nAbout The Role\nYou will be the person who:\n\nHelps products embed and configure our payment form SDK\n\nAnswers integration questions in support channels\n\nTests integrations and reproduces issues\n\nDistinguishes bugs vs incorrect usage vs documentation gaps\n\nEnsures our documentation matches actual API and SDK behavior\n\nYou will work closely with backend engineers, frontend SDK developers, and product managers to improve integration quality and developer experience.\n\nKey Responsibilities\nSDK Integration & Customer Support\n\nAssist product teams in integrating the JavaScript payment SDK into their frontend applications.\n\nHelp configure payment flows, callbacks, and error handling.\n\nMonitor support channels (Slack, tickets, shared chats, etc.).\n\nAnswer technical questions related to SDK usage and API behavior.\n\nGuide teams through best practices for secure and reliable integrations.\n\nDebugging & Issue Triage\n\nReproduce reported integration issues locally or in test environments.\n\nDebug frontend and API-related issues across:\n\nJavaScript SDK\n\nBackend Golang API\n\nCRM and configuration interfaces\n\nIdentify whether an issue is:\n\nA real bug\n\nIncorrect integration or usage\n\nMissing or unclear documentation\n\nEscalate confirmed bugs to the development team with clear reproduction steps and context.\n\nDocumentation Ownership\n\nReview and validate API and SDK documentation against real system behavior.\n\nKeep documentation in sync with current SDK and API versions.\n\nIdentify missing examples, unclear explanations, or misleading flows.\n\nProactively improve developer‑facing docs based on integration feedback.\n\nInternal Tooling & CRM\n\nUse and understand the internal Next.js CRM.\n\nHelp configure products, payment flows, and settings via the CRM.\n\nProvide feedback to the CRM team on usability gaps or missing functionality.\n\nOccasionally implement small frontend improvements if needed.\n\nFeedback Loop & Product Impact\n\nAct as the voice of integrators and product teams inside Ruby Labs.\n\nShare recurring issues, friction points, and improvement ideas with engineering and product.\n\nHelp prioritize fixes and improvements based on real‑world impact.\n\nContribute to improving overall developer experience of the platform.\n\nQualifications\n\nStrong experience with JavaScript / TypeScript and frontend integrations.\n\nExperience working with frontend SDKs or third‑party APIs.\n\nAbility to read and understand backend APIs (REST, JSON, auth flows).\n\nComfort debugging issues across frontend and backend boundaries.\n\nStrong communication skills and ability to explain technical concepts clearly.\n\nHigh ownership mindset — you care about integrations actually working in production.\n\nNice to have\n\nExperience in payments, fintech, or checkout flows.\n\nExperience with React / Next.js.\n\nFamiliarity with Golang APIs.\n\nExperience improving developer documentation.\n\nPrevious experience in a Solutions Engineer, or Integration Engineer role.\n\nHow You Work\n\nYou enjoy working close to real users and real problems.\n\nYou’re pragmatic and solution‑oriented.\n\nYou can switch between code, docs, and conversations seamlessly.\n\nYou know when to elevate a bug — and when to fix confusion with a good explanation.\n\nYou thrive in a remote, fast‑moving environment.\n\nLocation\nRuby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.\n\nBenefits\nDiscover the perks of being part of our vibrant team! We offer:\n\nRemote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work‑life balance.\n\nUnlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well‑being, without counting days.\n\nPaid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.\n\nCompany‑provided MacBook: Experience seamless productivity with top‑no­tch Apple MacBooks provided to all employees who need them.\n\nFlexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1tzxGX4Uu7Ts_HCLFXESKLnKaaBfVCPf1f9AYZPrkjJM/preview?tab=t.0\n\nInterview Process\nAfter submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:\n\nRecruiter Screening (40 minutes)\n\nTechnical Interview (45 minutes)\n\nFinal Interview (30 minutes)\n\nLife at Ruby Labs\nAt Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.\n\nThis is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.\n\nHere, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.\n\n#J-18808-Ljbffr","datePosted":"2026-04-09T09:37:09.588Z","dateModified":"2026-04-09T09:37:09.588Z","hiringOrganization":{"@type":"Organization","name":"Ruby Labs","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Poland","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"fb3b5f1991bb912afa77fa40"},"url":"https://jobsearcher.com/jobs/fb3b5f1991bb912afa77fa40"}}