Director, Corporate Security
The Director, Corporate Security will provide platform-level management of the security department that keeps employees safe and world-class technologies and facilities secure. This role will be focused on standardizing the QTS security posture to include the protection of physical assets, technology, facilities, equipment, products, and services with an emphasis on supervising security professionals and contract employees. This role is responsible for QTS domestic and future overseas security operations reporting to our SVP, Corporate Security. On-site work hours are required to support a 24X7X365 data center environment and is not eligible for remote and/or hybrid work.RESPONSIBILITIES, Other Duties May Be Assigned.Directly manage and lead the Regional Security ManagersAssist with the hiring of new Security Managers across the QTS enterpriseDevelops and maintains policies, procedures, Basis of Designs (BODs), and standards to ensure execution of Portfolio Physical Security strategies to include enforcement of business conduct and integrity standards, employee safety and security, investigations, crisis response, business continuity, and government partnerships across all QTS sitesRegularly communicates updates to key partners on incidents, emerging risks, and other issues that may impact QTS’s data center operations, employees, or vendorsPartner with Facilities and other QTS business units to identify safety and security deficiencies, and develop customized policies and procedures to gain compliance with regulations internal and external to QTS and evaluate risks that carry a significant risk to QTS’s data center(s)Manage the election of vendors providing guard force and penetration testing services, and maintaining close partnerships with cross-functional teams to ensure a secure working environmentEstablishes and monitors performance metrics to determine team effectivenessDeliver training on security topics, assist in the coordination of security services to support planned and unplanned operations, and support incident investigation effortsParticipate in security audit and compliance controls such as ISO 17799, ISO 27001 Frameworks, HITRUST, SOX, SOC 1 & 2, and relevant PCI requirementsKnowledge and familiarization with Local Emergency Response Action Plans and evacuation proceduresDevelop and maintain working relationships with International, Federal, State, and Local Law Enforcement as well as Fire and EMS.Exposure to loss prevention, video surveillance, biometrics, executive protection, CCTV, and related physical security skills and technologies is required.Perform data analysis and create benchmarking to support risk assessments and threat identificationAbility to assist in monthly, quarterly, and annual budget forecasting and manage organization within existing budget parametersAssist in readiness assessments and evaluations of potential new sites and existing building construction sites on an as-needed basis and updating of the Basis of Design (BOD) for all sitesParticipate in and lead SECOPS/FACOPS, Technical, and Security Assessment Working Groups/MeetingsHost Global security meetings held with QSO team. Teach and insist on the importance of being proactive by focusing on risk management and best practices and procedures in security.Implement performance of data center security standards, policies and practices; engage in the daily operations of the vendors providing services including security, life-safety systems, training and risk assessment; conduct investigations of Code of Conduct and other violations as needed.Participate in and be aware of site surveys and physical security requirements for the global construction of new facilities. Review plans for renovating existing facilities to ensure compliance with security standards.Security representative to the Insider Threat HUBBasic QualificationsBachelor’s degree in related field or equivalent professional experienceTen or more years of security operations experience in a fast paced corporate environmentTen or more years of experience in a management or security advisor roleTen or more years of experience with security technologies including CCTV, Access Control, Incident Management Systems, and Security Operations CentersFamiliar with emergency procedure protocols and regulatory interfacesDemonstrated understanding of best practices in physical security strategies, principles, standards, policies and proceduresTen or more years of experience conducting investigations including criminal, human resources, and safety incidentsAbility to walk, stand, and sit for 8-12 hours per dayPreferred QualificationsASIS Certified Protection Professional (CPP) and/or Physical Security Professional (PSP) certificationsExperience in Data Center security design15 or more years experience in the areas of emergency/disaster management, physical security, critical incident stress management, risk management, and business resiliencyExperience with security technologies including Video Surveillance, Access Control, Incident Management Systems, and Security Operations CentersCertification in Insider Threat programs and proceduresKnowledge, Skills, And AbilitiesExcellent customer service skillsTravel in region, nationally, and internationally is required (up to 25% annually)Continuous Process Improvement experienceExperience with Microsoft Office suite, specifically PowerPoint, Excel, and Project and computer aided drafting softwareAbility to multitask in a fast-paced environmentAbility to handle typical emergency and crisis situations efficiently and effectivelyAbility to communicate effectively, both verbally and in writing; for the purpose of public interaction and report writingTOTAL REWARDSThis role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.This position is Bonus eligible.This job may be eligible for Equity.We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.The "Know Your Rights" Poster is included here:Know Your Rights (English)Know Your Rights (Spanish)The pay transparency policy is available here:Pay Transparency Nondiscrimination Poster-FormattedQTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.