{"schemaVersion":"jobsearcher.job.v1","id":"fb35f0b4ecc0ae92e1386f32","url":"https://jobsearcher.com/jobs/fb35f0b4ecc0ae92e1386f32","canonicalUrl":"https://jobsearcher.com/jobs/fb35f0b4ecc0ae92e1386f32","title":"Customer Success Manager, Manufacturing","description":"Build the Path Forward\nAt Path Robotics, we're building the future of embodied intelligence. Our AI-driven systems enable robots to adapt, learn, and perform in the real world closing the skilled labor gap and transforming industries. We go beyond traditional methods, combining perception, reasoning, and control to deliver field-ready AI that is risk-aware, reliable, and continuously improving through real-world use.\nBig, hard problems are our everyday work, and our team of intelligent, humble, and driven people make the impossible possible together.\nWe are looking for an experienced Customer Success Manager with a strong manufacturing background to help customers successfully integrate Path's autonomous welding systems into their production environments. This role is ideal for someone who understands manufacturing operations, production planning, and continuous improvement, and enjoys partnering with customers and internal teams to drive operational excellence.\nWhat You'll Do\nServe as the primary point of contact for assigned manufacturing customers following implementation.\nPartner with customer production, manufacturing, and engineering teams to optimize the performance and utilization of Path's robotic welding systems.\nCollaborate closely with Deployment, Engineering, Product, and Sales teams to resolve production challenges and improve system performance.\nCoordinate customer production planning and operational priorities to ensure successful adoption of Path's technology.\nIdentify opportunities to improve manufacturing workflows, increase system uptime, and drive operational efficiencies.\nGather customer feedback and operational insights to influence product improvements and future development.\nMonitor system performance and support continuous improvement initiatives across customer manufacturing environments\nWho You Are\n5+ years of experience in manufacturing, production operations, industrial engineering, operations management, or a related field.\nStrong understanding of manufacturing processes, production scheduling, and operational excellence.\nExperience with Lean Manufacturing, Six Sigma, root cause analysis, or other continuous improvement methodologies.\nComfortable working with technical products and collaborating across engineering and operations teams.\nExcellent communication skills with the ability to build trusted relationships across all levels of a manufacturing organization.\nStrong problem-solving skills with a data-driven approach to identifying and resolving operational issues.\nWillingness to travel up to 30% to customer manufacturing facilities.\nHighly organized, adaptable, and able to thrive in a fast-paced, evolving startup environment.\nPassionate about advanced manufacturing, automation, and helping customers improve their production operations.\nPreferred Qualifications:\nExperience with industrial automation, robotics, welding, or manufacturing technology.\nFamiliarity with production KPIs such as throughput, uptime, cycle time, OEE, quality, and scrap reduction.\nExperience supporting the implementation or optimization of manufacturing equipment or production systems.\nWhy You'll Love Working Here\nDaily free lunch to keep you fueled and connected with the team\nFlexible PTO so you can take the time you need, when you need it\nComprehensive medical, dental, and vision coverage\n6 weeks fully paid parental leave, plus an additional 6–8 weeks for birthing parents (12–14 weeks total)\n401(k) retirement plan through Empower\nGenerous employee referral bonuses—help us grow our team!\nWho We Are\nAt Path Robotics we love coming to work to solve interesting and tough challenges but also because our ideas are welcomed and valued. We encourage unique thinking and are dedicated to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.\n\nIf you require a reasonable accommodation to participate in the application process or any part of the hiring process, please contact HR@path-robotics.com. We are committed to providing equal access and will work with qualified individuals to ensure a fair and accessible hiring experience. We will respond to your request within 48 hours.","company":"Path Robotics","rawCompany":"path robotics","city":"Columbus","state":"OH","isRemote":false,"isActive":false,"createdAt":"2026-07-18T11:58:34.431Z","occupations":[{"code":"11-3051.00","title":"Industrial Production Managers","slug":"industrial-production-managers"},{"code":"51-1011.00","title":"First-Line Supervisors of Production and Operating Workers","slug":"first-line-supervisors-of-production-and-operating-workers"},{"code":"17-2112.00","title":"Industrial Engineers","slug":"industrial-engineers"}],"industries":[{"code":"333248","title":"All Other Industrial Machinery Manufacturing","slug":"all-other-industrial-machinery-manufacturing"},{"code":"332710","title":"Machine Shops","slug":"machine-shops"},{"code":"332312","title":"Fabricated Structural Metal Manufacturing","slug":"fabricated-structural-metal-manufacturing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Success Manager, Manufacturing","description":"Build the Path Forward\nAt Path Robotics, we're building the future of embodied intelligence. Our AI-driven systems enable robots to adapt, learn, and perform in the real world closing the skilled labor gap and transforming industries. We go beyond traditional methods, combining perception, reasoning, and control to deliver field-ready AI that is risk-aware, reliable, and continuously improving through real-world use.\nBig, hard problems are our everyday work, and our team of intelligent, humble, and driven people make the impossible possible together.\nWe are looking for an experienced Customer Success Manager with a strong manufacturing background to help customers successfully integrate Path's autonomous welding systems into their production environments. This role is ideal for someone who understands manufacturing operations, production planning, and continuous improvement, and enjoys partnering with customers and internal teams to drive operational excellence.\nWhat You'll Do\nServe as the primary point of contact for assigned manufacturing customers following implementation.\nPartner with customer production, manufacturing, and engineering teams to optimize the performance and utilization of Path's robotic welding systems.\nCollaborate closely with Deployment, Engineering, Product, and Sales teams to resolve production challenges and improve system performance.\nCoordinate customer production planning and operational priorities to ensure successful adoption of Path's technology.\nIdentify opportunities to improve manufacturing workflows, increase system uptime, and drive operational efficiencies.\nGather customer feedback and operational insights to influence product improvements and future development.\nMonitor system performance and support continuous improvement initiatives across customer manufacturing environments\nWho You Are\n5+ years of experience in manufacturing, production operations, industrial engineering, operations management, or a related field.\nStrong understanding of manufacturing processes, production scheduling, and operational excellence.\nExperience with Lean Manufacturing, Six Sigma, root cause analysis, or other continuous improvement methodologies.\nComfortable working with technical products and collaborating across engineering and operations teams.\nExcellent communication skills with the ability to build trusted relationships across all levels of a manufacturing organization.\nStrong problem-solving skills with a data-driven approach to identifying and resolving operational issues.\nWillingness to travel up to 30% to customer manufacturing facilities.\nHighly organized, adaptable, and able to thrive in a fast-paced, evolving startup environment.\nPassionate about advanced manufacturing, automation, and helping customers improve their production operations.\nPreferred Qualifications:\nExperience with industrial automation, robotics, welding, or manufacturing technology.\nFamiliarity with production KPIs such as throughput, uptime, cycle time, OEE, quality, and scrap reduction.\nExperience supporting the implementation or optimization of manufacturing equipment or production systems.\nWhy You'll Love Working Here\nDaily free lunch to keep you fueled and connected with the team\nFlexible PTO so you can take the time you need, when you need it\nComprehensive medical, dental, and vision coverage\n6 weeks fully paid parental leave, plus an additional 6–8 weeks for birthing parents (12–14 weeks total)\n401(k) retirement plan through Empower\nGenerous employee referral bonuses—help us grow our team!\nWho We Are\nAt Path Robotics we love coming to work to solve interesting and tough challenges but also because our ideas are welcomed and valued. We encourage unique thinking and are dedicated to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.\n\nIf you require a reasonable accommodation to participate in the application process or any part of the hiring process, please contact HR@path-robotics.com. We are committed to providing equal access and will work with qualified individuals to ensure a fair and accessible hiring experience. We will respond to your request within 48 hours.","datePosted":"2026-07-18T11:58:34.431Z","dateModified":"2026-07-18T11:58:34.431Z","hiringOrganization":{"@type":"Organization","name":"Path Robotics","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Columbus","addressRegion":"OH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"fb35f0b4ecc0ae92e1386f32"},"url":"https://jobsearcher.com/jobs/fb35f0b4ecc0ae92e1386f32"}}