{"schemaVersion":"jobsearcher.job.v1","id":"fb2b301061f561ea3d5342f0","url":"https://jobsearcher.com/jobs/fb2b301061f561ea3d5342f0","canonicalUrl":"https://jobsearcher.com/jobs/fb2b301061f561ea3d5342f0","title":"IT Deployment and Testing Technician","description":"Job Title: IT Deployment and Testing Technician\n\nLocation: Black Mountain, NC\n\nDuration: 8+ Months\n\nPosition Description: IT Deployment and Testing Technician - Longleaf Neuro-Medical Treatment Center & Walter B. Jones\n\nPosition Title: IT Deployment and Testing Technician\n\nPosition Summary:\nThe IT Deployment and Testing Technician is responsible for deploying and configuring computers, peripherals, printers, and related hardware to support the organization's IT infrastructure and clinical systems, including Epic. This role includes performing software installation, basic troubleshooting, and comprehensive end-to-end testing of devices to ensure readiness for Epic Technical Dress Rehearsal (TDR).\n\nKey Responsibilities:\nDevice Deployment and Configuration:\n\nDeploy and configure desktops, laptops, peripherals, and printers in clinical and administrative settings.\nPerform software installations and ensure all required applications and system configurations are in place.\nSet up hardware to comply with organizational standards and security policies.\nTroubleshooting and Maintenance:\n\nConduct basic troubleshooting of hardware, software, and peripheral issues.\nCollaborate with the IT support team to escalate and resolve complex issues promptly.\nEnsure all deployed devices meet performance and compatibility requirements.\nEpic Technical Dress Rehearsal (TDR):\n\nPerform complete end-to-end testing on all devices as part of Epic TDR to validate readiness for go-live.\nTest connectivity, application performance, and functionality of Epic workflows on deployed devices.\nDocument and report test results, identifying and addressing any deficiencies or issues.\nDocumentation and Reporting:\n\nMaintain accurate records of deployed hardware, configurations, and testing outcomes.\nProvide detailed documentation for device testing and troubleshooting procedures.\nContribute to post-deployment reports, highlighting successes and improvement opportunities.\nCollaboration and Support:\n\nWork closely with clinical and administrative staff to schedule device installations and testing with minimal disruption to operations.\nAssist with user training and provide basic guidance on using deployed devices and systems.\nParticipate in team meetings and provide updates on deployment and testing progress.\nQualifications:\nEducation and Experience:\n\nAssociate's degree in Information Technology, Computer Science, or a related field; or equivalent work experience.\n1-3 years of experience in IT hardware deployment, troubleshooting, or similar roles.\nExperience with Epic or other electronic health records (EHR) systems preferred.\nSkills and Competencies:\n\nProficiency in deploying and configuring Windows-based systems and peripherals.\nStrong troubleshooting and problem-solving skills for hardware and software issues.\nFamiliarity with healthcare IT environments and workflows is a plus.\nExcellent communication and customer service skills.\nAbility to work independently and manage multiple tasks with attention to detail.\nCertifications (Preferred):\n\nCompTIA A+, Network+, or similar IT certifications.\nPhysical Requirements:\n\nAbility to lift and transport equipment up to 50 lbs.\nWillingness to work in various environments, including clinical and behavioral health settings.\nAbility to travel between facilities as needed.\nPosition Type and Expected Hours:\n\nFull-time position.\nMay require occasional evening or weekend work based on project needs.","company":"Software Technology","rawCompany":"software technology","city":"Black Mountain","state":"NC","isRemote":false,"isActive":false,"createdAt":"2026-04-12T21:23:41.684Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"622110","title":"General Medical and Surgical Hospitals","slug":"general-medical-and-surgical-hospitals"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Deployment and Testing Technician","description":"Job Title: IT Deployment and Testing Technician\n\nLocation: Black Mountain, NC\n\nDuration: 8+ Months\n\nPosition Description: IT Deployment and Testing Technician - Longleaf Neuro-Medical Treatment Center & Walter B. Jones\n\nPosition Title: IT Deployment and Testing Technician\n\nPosition Summary:\nThe IT Deployment and Testing Technician is responsible for deploying and configuring computers, peripherals, printers, and related hardware to support the organization's IT infrastructure and clinical systems, including Epic. This role includes performing software installation, basic troubleshooting, and comprehensive end-to-end testing of devices to ensure readiness for Epic Technical Dress Rehearsal (TDR).\n\nKey Responsibilities:\nDevice Deployment and Configuration:\n\nDeploy and configure desktops, laptops, peripherals, and printers in clinical and administrative settings.\nPerform software installations and ensure all required applications and system configurations are in place.\nSet up hardware to comply with organizational standards and security policies.\nTroubleshooting and Maintenance:\n\nConduct basic troubleshooting of hardware, software, and peripheral issues.\nCollaborate with the IT support team to escalate and resolve complex issues promptly.\nEnsure all deployed devices meet performance and compatibility requirements.\nEpic Technical Dress Rehearsal (TDR):\n\nPerform complete end-to-end testing on all devices as part of Epic TDR to validate readiness for go-live.\nTest connectivity, application performance, and functionality of Epic workflows on deployed devices.\nDocument and report test results, identifying and addressing any deficiencies or issues.\nDocumentation and Reporting:\n\nMaintain accurate records of deployed hardware, configurations, and testing outcomes.\nProvide detailed documentation for device testing and troubleshooting procedures.\nContribute to post-deployment reports, highlighting successes and improvement opportunities.\nCollaboration and Support:\n\nWork closely with clinical and administrative staff to schedule device installations and testing with minimal disruption to operations.\nAssist with user training and provide basic guidance on using deployed devices and systems.\nParticipate in team meetings and provide updates on deployment and testing progress.\nQualifications:\nEducation and Experience:\n\nAssociate's degree in Information Technology, Computer Science, or a related field; or equivalent work experience.\n1-3 years of experience in IT hardware deployment, troubleshooting, or similar roles.\nExperience with Epic or other electronic health records (EHR) systems preferred.\nSkills and Competencies:\n\nProficiency in deploying and configuring Windows-based systems and peripherals.\nStrong troubleshooting and problem-solving skills for hardware and software issues.\nFamiliarity with healthcare IT environments and workflows is a plus.\nExcellent communication and customer service skills.\nAbility to work independently and manage multiple tasks with attention to detail.\nCertifications (Preferred):\n\nCompTIA A+, Network+, or similar IT certifications.\nPhysical Requirements:\n\nAbility to lift and transport equipment up to 50 lbs.\nWillingness to work in various environments, including clinical and behavioral health settings.\nAbility to travel between facilities as needed.\nPosition Type and Expected Hours:\n\nFull-time position.\nMay require occasional evening or weekend work based on project needs.","datePosted":"2026-04-12T21:23:41.684Z","dateModified":"2026-04-12T21:23:41.684Z","hiringOrganization":{"@type":"Organization","name":"Software Technology","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Black Mountain","addressRegion":"NC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"fb2b301061f561ea3d5342f0"},"url":"https://jobsearcher.com/jobs/fb2b301061f561ea3d5342f0"}}