{"schemaVersion":"jobsearcher.job.v1","id":"fb28d7012d76c8cecb156447","url":"https://jobsearcher.com/jobs/fb28d7012d76c8cecb156447","canonicalUrl":"https://jobsearcher.com/jobs/fb28d7012d76c8cecb156447","title":"Lead Program Manager","description":"Are you looking to Optimize your life? Start your exciting path to a rewarding career today!\n\nWe are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.\n\nIf you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!\n\nJob Summary\n\nThe Lead Program Manager is responsible for driving the strategy, execution, and continuous improvement of Go-to-Market (GTM) initiatives supporting Edge-Out, Upgrade, and New Build programs (SFU and MDU). This role leads cross-functional alignment across commercial, operational, and product teams to ensure successful market launches, scalable program execution, and strong customer outcomes.\nThe position requires a highly strategic and operational leader who can translate complex inputs into actionable plans, drive stakeholder alignment, and optimize processes to support growth and expansion.\n\nResponsibilities\n\nGTM Strategy & Playbook Ownership\nOwn the evolution, governance, and continuous improvement of the Edge-Out and Upgrade GTM playbook.\nExpand best practices, frameworks, and processes to support Local SFU and MDU New Build programs.\nMaintain documentation, methods, and procedures to ensure consistency, scalability, and organizational readiness.\nCross-Functional Program Leadership\nDrive end-to-end launch readiness across B2C/B2B Sales, Construction, PMO, Procurement, Product, Marketing, Government Affairs, Legal, GTM, Telecom (rate center launches), and Field Operations.\nAlign stakeholders on strategy, milestones, dependencies, and execution plans.\nLead recurring market launch meetings to ensure accountability, risk mitigation, and progress tracking.\nOperational Planning & Execution\nPartner with OMS teams to deliver construction forecasts, validate release readiness, and communicate service availability.\nProvide strategic guidance on operational efficiencies and process improvements to enhance execution effectiveness and customer experience.\nEnsure readiness across all launch components, including infrastructure, sales enablement, and customer engagement.\nMarket Expansion & Strategic Insights\nLead research and working sessions to identify growth opportunities, including:\nSales strategy and performance\nConsumer demand insights\nCompetitive landscape assessments\nNew Build growth initiatives (e.g., Local Events and Affiliate Programs)\nPartner with Market Development, New Build Sales, and B2B teams to support long-term expansion planning.\nBalance market competitiveness, operational feasibility, and resource constraints to enable scalable growth.\nCustomer Acquisition & Marketing Collaboration\nPartner with GTM Acquisition and Marketing teams on lead generation, landing page development, and performance optimization.\nAnalyze pre- and post-launch data to assess campaign effectiveness and improve future outcomes.\nCollaborate with cross-functional partners to define and align offer strategies across New Build programs.\nPerformance Management & Reporting\nDeliver weekly KPI reporting and program performance updates.\nProvide data-driven recommendations to inform strategic decisions and continuous program improvement.\n\nQualifications\n\nRequired\n7+ years of experience in program management, GTM strategy, telecommunications, or related field\nProven experience leading complex, cross-functional programs from planning through execution\nStrong analytical, problem-solving, and decision-making skills\nExceptional stakeholder management and communication skills, including executive-level presentations\nExperience working with large-scale operational or infrastructure-driven programs\n\nPreferred\nExperience in telecommunications, broadband, or New Build (SFU/MDU) environments\nFamiliarity with construction lifecycle, market launches, or rate center activations\nExperience with GTM strategy, customer acquisition, and growth programs\nAbility to translate data insights into actionable strategies\n\nAt Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What’s Right, Drive One Optimum, and Make It Happen. These aren’t just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It’s all part of the bigger picture of “Be The Difference” where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops.\n\nIf you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.\n\nAll job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.\n\nWe are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.\n\nThe Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.\n\nApplicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.\nPay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New Jersey and New York is $102,816 - $168,912 / year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.\n\nWe appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.","company":"Optimum","rawCompany":"optimum","city":"Astoria","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-07-27T13:40:26.526Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-9021.00","title":"Construction Managers","slug":"construction-managers"}],"industries":[{"code":"517810","title":"All Other Telecommunications","slug":"all-other-telecommunications"},{"code":"517112","title":"Wireless Telecommunications Carriers (except Satellite)","slug":"wireless-telecommunications-carriers-except-satellite"},{"code":"517111","title":"Wired Telecommunications Carriers","slug":"wired-telecommunications-carriers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Lead Program Manager","description":"Are you looking to Optimize your life? Start your exciting path to a rewarding career today!\n\nWe are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.\n\nIf you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!\n\nJob Summary\n\nThe Lead Program Manager is responsible for driving the strategy, execution, and continuous improvement of Go-to-Market (GTM) initiatives supporting Edge-Out, Upgrade, and New Build programs (SFU and MDU). This role leads cross-functional alignment across commercial, operational, and product teams to ensure successful market launches, scalable program execution, and strong customer outcomes.\nThe position requires a highly strategic and operational leader who can translate complex inputs into actionable plans, drive stakeholder alignment, and optimize processes to support growth and expansion.\n\nResponsibilities\n\nGTM Strategy & Playbook Ownership\nOwn the evolution, governance, and continuous improvement of the Edge-Out and Upgrade GTM playbook.\nExpand best practices, frameworks, and processes to support Local SFU and MDU New Build programs.\nMaintain documentation, methods, and procedures to ensure consistency, scalability, and organizational readiness.\nCross-Functional Program Leadership\nDrive end-to-end launch readiness across B2C/B2B Sales, Construction, PMO, Procurement, Product, Marketing, Government Affairs, Legal, GTM, Telecom (rate center launches), and Field Operations.\nAlign stakeholders on strategy, milestones, dependencies, and execution plans.\nLead recurring market launch meetings to ensure accountability, risk mitigation, and progress tracking.\nOperational Planning & Execution\nPartner with OMS teams to deliver construction forecasts, validate release readiness, and communicate service availability.\nProvide strategic guidance on operational efficiencies and process improvements to enhance execution effectiveness and customer experience.\nEnsure readiness across all launch components, including infrastructure, sales enablement, and customer engagement.\nMarket Expansion & Strategic Insights\nLead research and working sessions to identify growth opportunities, including:\nSales strategy and performance\nConsumer demand insights\nCompetitive landscape assessments\nNew Build growth initiatives (e.g., Local Events and Affiliate Programs)\nPartner with Market Development, New Build Sales, and B2B teams to support long-term expansion planning.\nBalance market competitiveness, operational feasibility, and resource constraints to enable scalable growth.\nCustomer Acquisition & Marketing Collaboration\nPartner with GTM Acquisition and Marketing teams on lead generation, landing page development, and performance optimization.\nAnalyze pre- and post-launch data to assess campaign effectiveness and improve future outcomes.\nCollaborate with cross-functional partners to define and align offer strategies across New Build programs.\nPerformance Management & Reporting\nDeliver weekly KPI reporting and program performance updates.\nProvide data-driven recommendations to inform strategic decisions and continuous program improvement.\n\nQualifications\n\nRequired\n7+ years of experience in program management, GTM strategy, telecommunications, or related field\nProven experience leading complex, cross-functional programs from planning through execution\nStrong analytical, problem-solving, and decision-making skills\nExceptional stakeholder management and communication skills, including executive-level presentations\nExperience working with large-scale operational or infrastructure-driven programs\n\nPreferred\nExperience in telecommunications, broadband, or New Build (SFU/MDU) environments\nFamiliarity with construction lifecycle, market launches, or rate center activations\nExperience with GTM strategy, customer acquisition, and growth programs\nAbility to translate data insights into actionable strategies\n\nAt Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What’s Right, Drive One Optimum, and Make It Happen. These aren’t just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It’s all part of the bigger picture of “Be The Difference” where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops.\n\nIf you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.\n\nAll job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.\n\nWe are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.\n\nThe Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.\n\nApplicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.\nPay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New Jersey and New York is $102,816 - $168,912 / year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.\n\nWe appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.","datePosted":"2026-07-27T13:40:26.526Z","dateModified":"2026-07-27T13:40:26.526Z","hiringOrganization":{"@type":"Organization","name":"Optimum","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Astoria","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"fb28d7012d76c8cecb156447"},"url":"https://jobsearcher.com/jobs/fb28d7012d76c8cecb156447"}}