{"schemaVersion":"jobsearcher.job.v1","id":"fabe6b5d280715b4887a0e00","url":"https://jobsearcher.com/jobs/fabe6b5d280715b4887a0e00","canonicalUrl":"https://jobsearcher.com/jobs/fabe6b5d280715b4887a0e00","title":"Technical Solutions Manager","description":"The Company\nEverflow is a SaaS Partner Marketing platform for managing and scaling revenue from affiliates, partnerships, and marketing channels.\nFounded in 2016 by industry veterans, we have a team distributed across the NAM and EMEA regions.\nWe’re a bootstrapped and profitable company (over $29M ARR) that has grown through supporting happy customers that refer business to us and create word-of-mouth excitement. We’re the go-to platform for brands, agencies, and networks, with 1,100+ customers including top brands, agencies and networks.\n\nAbout the role\nTechnical Solutions Managers (TSMs) at Everflow are the primary client-facing experts responsible for scoping, implementing, and troubleshooting third-party and external integrations. Serving as a critical bridge between Sales, Account Management & Support, the TSM ensures that Everflow connects seamlessly with a client’s proprietary systems and/or additional SAAS.\nWhat you'll do\nStrategic Scoping: Partner with Account Executives to scope complex integrations for prospects, creating visual and written workflows to align Sales, Onboarding, and Account Management.\nTechnical Onboarding: Lead initial setup and testing calls with new clients to ensure seamless implementation and a rapid \"time-to-value.\"\nEnterprise Support: Act as the dedicated technical lead for enterprise clients, providing advanced troubleshooting and specialized training for their third-party and proprietary system integrations.\nCross-Functional Troubleshooting: Collaborate with Support, Account Management, and Engineering to diagnose, escalate, and resolve critical technical issues.\nProduct Advocacy: Participate in product testing and provide feedback to the Product and QA teams while maintaining updated internal technical documentation and FAQs.\nQualifications\nTechnical Communication: Proven ability to translate complex technical concepts (APIs, SDKs, tracking protocols) into clear, actionable advice for both technical and non-technical stakeholders.\nSolution-Oriented Mindset: A strategic problem solver with a \"can-do\" attitude and the creativity to design custom workarounds for unique client requirements.\nCustomer-Centric Execution: Strongly customer-service oriented, with experience managing expectations and leading high-pressure technical calls for enterprise clients.\nMarketing Technology Ecosystem Expertise: A deep affinity for and understanding of the online marketing attribution landscape, specifically platforms handling CRM, performance tracking, and data analytics.\nAgility & Growth: A fast learner who can stay ahead of rapid product releases and evolving industry standards in the performance marketing or tracking space.\nAnalytical Proficiency: Skilled in performing technical analysis and troubleshooting to identify root causes in third-party or proprietary system integrations.\nProject Documentation: Experience creating visual workflows and technical documentation that ensures alignment between Sales, Engineering, and the Customer.\nRequirements\nProfessional Experience: 3–5 years in a Technical Solutions, Solutions Engineering, or Technical Account Management role within the SaaS industry.\nTechnical Ecosystems: Deep familiarity with the performance marketing and e-commerce landscape, including:\nE-commerce & Shopping Carts: Shopify, WooCommerce, or Magento.\nMedia Buying & Ad Networks: Google Ads, TikTok Ads Manager, and Meta Ads.\nCRMs & Marketing Automation: HubSpot, Salesforce, or Pipedrive.\nPerformance Tracking: Expert understanding of tracking protocols, attribution models, and third-party tracking platforms.\nSolution Architecture: Proven ability to translate complex business needs into technical workflows, including the creation of visual diagrams and implementation documentation.\nAdvanced Communication: Exceptional ability to communicate technical concepts clearly and effectively to both engineers and non-technical stakeholders (written and verbal).\nConsultative Mindset: A strategic problem solver with a \"can-do\" attitude and a deep commitment to customer success and service excellence.\nTechnical Proficiency: Comfortable troubleshooting web technologies (e.g., APIs, JS SDKs, HTML) and performing root-cause analysis for third-party integrations.\nCompensation Package:\nBase Salary: $70,000 - $90,000\nBonus Potential\nPerks include:\nEmployer Covered Medical, Dental and Vision Insurance [Dental and Vision on available in USA]\nUnlimited PTO and paid holidays\n401(k) (No matching at this time) [USA only]\nPaid parental leave for putting your family first\nStartup-like environment, without the constant rush to raise the next round of funding\nA very collaborative team and culture\nEducation, gym, and equipment stipend\nJoin Our Exceptional Team\nDive into a role where respect, ownership, and mindfulness define our culture. As a valued team member, you'll enjoy the freedom to innovate and excel, supported by the tools and equipment you need to succeed.\nBalance, Growth, and Connection\nWork/Life Harmony: Embrace unlimited PTO and a healthy balance that respects your life outside work.\nContinuous Growth: Regular feedback and discussions about your career path keep you moving forward.\nInclusive Community: Be part of a welcoming, engaging workplace that celebrates diversity and fun.\nWe offer a dynamic environment where excellence is rewarded, your well-being is a priority, and every day brings a chance to make meaningful connections. Ready for a truly rewarding challenge? We're excited to meet you.","company":"Everflowtechnologiesinc","rawCompany":"everflowtechnologiesinc","city":"Orlando","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-04-14T11:14:27.077Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"11-2021.00","title":"Marketing Managers","slug":"marketing-managers"},{"code":"41-9031.00","title":"Sales Engineers","slug":"sales-engineers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Solutions Manager","description":"The Company\nEverflow is a SaaS Partner Marketing platform for managing and scaling revenue from affiliates, partnerships, and marketing channels.\nFounded in 2016 by industry veterans, we have a team distributed across the NAM and EMEA regions.\nWe’re a bootstrapped and profitable company (over $29M ARR) that has grown through supporting happy customers that refer business to us and create word-of-mouth excitement. We’re the go-to platform for brands, agencies, and networks, with 1,100+ customers including top brands, agencies and networks.\n\nAbout the role\nTechnical Solutions Managers (TSMs) at Everflow are the primary client-facing experts responsible for scoping, implementing, and troubleshooting third-party and external integrations. Serving as a critical bridge between Sales, Account Management & Support, the TSM ensures that Everflow connects seamlessly with a client’s proprietary systems and/or additional SAAS.\nWhat you'll do\nStrategic Scoping: Partner with Account Executives to scope complex integrations for prospects, creating visual and written workflows to align Sales, Onboarding, and Account Management.\nTechnical Onboarding: Lead initial setup and testing calls with new clients to ensure seamless implementation and a rapid \"time-to-value.\"\nEnterprise Support: Act as the dedicated technical lead for enterprise clients, providing advanced troubleshooting and specialized training for their third-party and proprietary system integrations.\nCross-Functional Troubleshooting: Collaborate with Support, Account Management, and Engineering to diagnose, escalate, and resolve critical technical issues.\nProduct Advocacy: Participate in product testing and provide feedback to the Product and QA teams while maintaining updated internal technical documentation and FAQs.\nQualifications\nTechnical Communication: Proven ability to translate complex technical concepts (APIs, SDKs, tracking protocols) into clear, actionable advice for both technical and non-technical stakeholders.\nSolution-Oriented Mindset: A strategic problem solver with a \"can-do\" attitude and the creativity to design custom workarounds for unique client requirements.\nCustomer-Centric Execution: Strongly customer-service oriented, with experience managing expectations and leading high-pressure technical calls for enterprise clients.\nMarketing Technology Ecosystem Expertise: A deep affinity for and understanding of the online marketing attribution landscape, specifically platforms handling CRM, performance tracking, and data analytics.\nAgility & Growth: A fast learner who can stay ahead of rapid product releases and evolving industry standards in the performance marketing or tracking space.\nAnalytical Proficiency: Skilled in performing technical analysis and troubleshooting to identify root causes in third-party or proprietary system integrations.\nProject Documentation: Experience creating visual workflows and technical documentation that ensures alignment between Sales, Engineering, and the Customer.\nRequirements\nProfessional Experience: 3–5 years in a Technical Solutions, Solutions Engineering, or Technical Account Management role within the SaaS industry.\nTechnical Ecosystems: Deep familiarity with the performance marketing and e-commerce landscape, including:\nE-commerce & Shopping Carts: Shopify, WooCommerce, or Magento.\nMedia Buying & Ad Networks: Google Ads, TikTok Ads Manager, and Meta Ads.\nCRMs & Marketing Automation: HubSpot, Salesforce, or Pipedrive.\nPerformance Tracking: Expert understanding of tracking protocols, attribution models, and third-party tracking platforms.\nSolution Architecture: Proven ability to translate complex business needs into technical workflows, including the creation of visual diagrams and implementation documentation.\nAdvanced Communication: Exceptional ability to communicate technical concepts clearly and effectively to both engineers and non-technical stakeholders (written and verbal).\nConsultative Mindset: A strategic problem solver with a \"can-do\" attitude and a deep commitment to customer success and service excellence.\nTechnical Proficiency: Comfortable troubleshooting web technologies (e.g., APIs, JS SDKs, HTML) and performing root-cause analysis for third-party integrations.\nCompensation Package:\nBase Salary: $70,000 - $90,000\nBonus Potential\nPerks include:\nEmployer Covered Medical, Dental and Vision Insurance [Dental and Vision on available in USA]\nUnlimited PTO and paid holidays\n401(k) (No matching at this time) [USA only]\nPaid parental leave for putting your family first\nStartup-like environment, without the constant rush to raise the next round of funding\nA very collaborative team and culture\nEducation, gym, and equipment stipend\nJoin Our Exceptional Team\nDive into a role where respect, ownership, and mindfulness define our culture. As a valued team member, you'll enjoy the freedom to innovate and excel, supported by the tools and equipment you need to succeed.\nBalance, Growth, and Connection\nWork/Life Harmony: Embrace unlimited PTO and a healthy balance that respects your life outside work.\nContinuous Growth: Regular feedback and discussions about your career path keep you moving forward.\nInclusive Community: Be part of a welcoming, engaging workplace that celebrates diversity and fun.\nWe offer a dynamic environment where excellence is rewarded, your well-being is a priority, and every day brings a chance to make meaningful connections. Ready for a truly rewarding challenge? We're excited to meet you.","datePosted":"2026-04-14T11:14:27.077Z","dateModified":"2026-04-14T11:14:27.077Z","hiringOrganization":{"@type":"Organization","name":"Everflowtechnologiesinc","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Orlando","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"fabe6b5d280715b4887a0e00"},"url":"https://jobsearcher.com/jobs/fabe6b5d280715b4887a0e00"}}