Supervisor, Accounts Receivable
About UsRB Global (NYSE: RBA)RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.About The Team About the team - Corporate As a global company, our corporate teams support billions of dollars in equipment sales every year.In joining our corporate services teams, you will be ensuring the business runs smoothly in your respective verticals and supporting the overall business to achieve our core objectives. Every day your work will make a difference in the way we run our business and in the way customers interact with us. À propos de l’équipe – Société En tant qu'entreprise mondiale, nos équipes corporatives soutiennent chaque année des ventes d'équipements se chiffrant en milliards de dollars.En rejoignant nos équipes de services généraux, vous contribuerez au bon fonctionnement de vos secteurs d'activité respectifs et soutiendrez l'ensemble de l'entreprise dans l’atteinte de nos objectifs principaux. Votre travail quotidien aura un impact concret sur notre façon de gérer l'entreprise et sur la relation client.Job DescriptionThe Supervisor, Accounts Receivable is responsible for the day-to-day operations of a specified Accounts Receivable department and may support other Ritchie Bros. Auctioneers Accounts Receivable departments around the world.ResponsibilitiesEnsures efficient and smooth execution of accounts receivable processes including uploading and processing of auction sale and non-sale related transactions, posting of payments, invoicing, and collectionsMonitors outstanding receivables and ensure that collection is within terms and conditions of sale. Refer accounts to collection agency in coordination with sale sites after exhausting recovery initiativesProactively investigate and resolve accounts receivable related issues independently and/or in collaboration with sale site managersEnsures that the accounts receivable sub-ledger and accounts receivable clearing accounts are reconciled to the general ledgerResponsible for preparing and review monthly financial reports for ManagerEnsures appropriate authorizations are compliant with internal controls and policiesEnsures that procedures are within SOX compliance guidelinesAssists with internal and external auditsSupervises, train and mentor a team of 2 – 4 administrators with customer facing responsibilities, maximizing individual strengths, and striving for excellence in customer serviceResponsible for interviewing, hiring, promoting and performance management of teamPerform other duties as assigned Qualifications 5 years' experience in Accounts Receivable's1-2 years of experience in a supervisory roleCustomer service experience requiredEffective leadership, proven ability to supervise in a team environmentCreative problem solving and conflict management skillsSuperior verbal and written communication skills in EnglishExcellent interpersonal skills and ability to build relationshipsExcellent time management and multi-tasking skills with ability to prioritize in a demanding environmentStrong attention to detail and high level of accuracyProficiency in Microsoft Word, Excel, and PowerPointExperience working with ERP systemsSalary will be commensurate with the successful candidate's education, experience, and qualifications.