Lawn & Landscape Maintenance Department Manager

DescriptionAbout Ryan Lawn & TreeRyan Lawn & Tree is a leading regional lawn care and landscape company with a strong reputation for quality, innovation, and associate development. We invest in our people, our processes, and our communities. This role represents a rare chance to join a company with the stability and resources of an industry leader — and the excitement of building something entirely new.What We Are Looking ForMaintenance Department Manager – This is a rare kind of leadership opportunity — some managers run a department, but this one gets to build it.The groundwork is laid, but the real building starts here. This is an entrepreneurial opportunity to take a department with a strong service model and grow it into something that could serve 8,000+ customers and generate $15M+ in annual revenue. If you’re energized by ownership, growth, and making your mark — this role was built for you.About The OpportunityThe processes are being refined and built out for this market. What we need is a leader with the entrepreneurial drive to grow it from the ground up.Services IncludeRobotic mowing programsLandscape plant maintenance (personal gardener-style service)Annual color installation and careLeaf removal (seasonal)Additional residential maintenance services as the department growsYou’ll partner closely with the VP of Innovation to continue refining processes, build out the team, and aggressively grow the customer base. In the near term, you may also assist with sales as the department establishes its full stride.What You’ll Build & OwnDesign and refine operational processes Recruit, hire, and develop a high-performing team as the department scalesEstablish financial goals aligned with company strategy and manage P&L accountabilityDrive customer acquisition and retention — assist with sales in the interim as neededOversee day-to-day field operations to ensure quality, efficiency, and safetyDevelop and maintain client relationshipsPartner with marketing, HR, and safety teams to support department growthCollaborate with other department managers on labor sharing and strategic initiativesLead team meetings, training sessions, and performance evaluationsMonitor NPS scores and other customer satisfaction metrics; drive improvementThe Growth StoryThe KC market is wide open. With Ryan Lawn & Tree’s established brand and a residential maintenance service model that works, the ceiling here is genuinely high — we’re talking 8,000+ customers and $15M+ in annual revenue. The person who steps into this role won’t just manage a department; they’ll build one. That’s a rare thing.Who We’re Looking ForYou’re equal parts operator and entrepreneur. You don’t need every answer on day one — but you know how to find them. You’re comfortable with ambiguity, energized by growth, and skilled at developing people. You hold yourself and your team accountable, but you lead with coaching first.RequirementsBachelor’s degree OR 8+ years of green industry experience (4 of those years in management)Valid Driver’s License and DOT CertificateState-issued pesticide applicator license (Pest Control, Lawn & Ornamental) or ability to obtainStrong financial acumen — experience managing P&L and financial metricsExcellent verbal and written communication skillsProficiency with Microsoft and Google software platformsAbility to work outdoors in all weather conditions year-roundAbility to lift 50 lbs; walk/push/pull up to 3+ miles per day as neededPreferred QualificationsExperience launching or scaling a new business unit, division, or service lineBackground in residential maintenance, horticulture, or LPM practicesExperience with GGOB (Great Game of Business) or open-book management principlesDemonstrated success in sales, business development, or client retentionFamiliarity with robotic mowing systems or emerging turf technologiesCompensation & BenefitsRyan Lawn & Tree offers competitive compensation commensurate with experience, along with a comprehensive benefits package. Details will be discussed during the interview process.Ready to build something great? Apply today.Ryan Lawn & Tree is an equal opportunity employer.