{"schemaVersion":"jobsearcher.job.v1","id":"fa472e31eb67cdc0c33b6d55","url":"https://jobsearcher.com/jobs/fa472e31eb67cdc0c33b6d55","canonicalUrl":"https://jobsearcher.com/jobs/fa472e31eb67cdc0c33b6d55","title":"Assistant General Manager","description":"Assistant General Manager\n\nLocation: Arden, NC 28704\nSalary: $40,000/year\nSchedule: Full-Time\n\nFriday Services is seeking an experienced Assistant General Manager to support our client, a family entertainment venue in Arden. This leadership role is ideal for someone who enjoys creating exceptional guest experiences, developing teams, and overseeing daily operations in a fast-paced, customer-focused environment.\n\nAs the Assistant General Manager, you'll partner with ownership to drive operational excellence, lead a team of 30+ employees, and help ensure a safe, clean, and engaging environment for guests and staff alike.\n\nResponsibilities\nLeadership & Team Development\n\nAssist with the day-to-day management of park operations\n\nLead, coach, and motivate a team of 30+ employees\n\nSupport recruiting, onboarding, training, scheduling, and employee development\n\nFoster a positive, team-oriented workplace culture\n\nAssist with performance management and employee relations\n\nGuest Experience\n\nDeliver exceptional customer service and create memorable guest experiences\n\nResolve guest concerns professionally and efficiently\n\nContinuously identify opportunities to improve operations and customer satisfaction\n\nOperations\n\nOversee opening and closing procedures\n\nServe as Manager on Duty during assigned shifts\n\nEnsure attractions, facilities, and equipment are clean, safe, and operating properly\n\nMonitor workplace safety and ensure compliance with company standards\n\nOversee food service operations to maintain quality, consistency, and sanitation\n\nEnsure compliance with health, safety, labor, and operational regulations\n\nMaintain cash handling and reconciliation procedures\n\nBuild and maintain positive relationships with vendors\n\nAdministrative Responsibilities\n\nMaintain safety inspection logs, incident reports, and operational documentation\n\nRespond to guest communications in a timely and professional manner\n\nSupport licensing, certifications, and regulatory compliance\n\nEnsure facility technology and operational systems are functioning properly\n\nCommunity & Events\n\nSupport marketing initiatives and community outreach\n\nAssist with planning and staffing special events\n\nHelp coordinate promotional appearances and community engagement opportunities\n\nQualifications\n\nPrevious management or supervisory experience in hospitality, entertainment, retail, restaurant, or a related customer service environment\n\nStrong leadership and team-building skills\n\nExcellent customer service and conflict resolution abilities\n\nStrong organizational and communication skills\n\nAbility to multitask and make sound decisions in a fast-paced environment\n\nComfortable working evenings, weekends, and holidays as business needs require\n\nProficient with point-of-sale systems and basic computer applications\n\nBenefits\n\nSupportive, family-oriented leadership\n\nGrowth and advancement opportunities\n\nPerformance incentives\n\nComprehensive training\n\nEmployee park discounts\n\nIf you're a hands-on leader who enjoys motivating teams and creating outstanding guest experiences, we'd love to hear from you!\n\n#INDC","company":"Friday Workforce Solutions","rawCompany":"friday workforce solutions","city":"Arden","state":"NC","isRemote":false,"isActive":false,"createdAt":"2026-09-15T09:54:25.081Z","occupations":[{"code":"39-1014.00","title":"First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services","slug":"first-line-supervisors-of-entertainment-and-recreation-workers-except-gambling-services"},{"code":"11-9072.00","title":"Entertainment and Recreation Managers, Except Gambling","slug":"entertainment-and-recreation-managers-except-gambling"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"}],"industries":[{"code":"713990","title":"All Other Amusement and Recreation Industries","slug":"all-other-amusement-and-recreation-industries"},{"code":"713110","title":"Amusement and Theme Parks","slug":"amusement-and-theme-parks"},{"code":"713120","title":"Amusement Arcades","slug":"amusement-arcades"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Assistant General Manager","description":"Assistant General Manager\n\nLocation: Arden, NC 28704\nSalary: $40,000/year\nSchedule: Full-Time\n\nFriday Services is seeking an experienced Assistant General Manager to support our client, a family entertainment venue in Arden. This leadership role is ideal for someone who enjoys creating exceptional guest experiences, developing teams, and overseeing daily operations in a fast-paced, customer-focused environment.\n\nAs the Assistant General Manager, you'll partner with ownership to drive operational excellence, lead a team of 30+ employees, and help ensure a safe, clean, and engaging environment for guests and staff alike.\n\nResponsibilities\nLeadership & Team Development\n\nAssist with the day-to-day management of park operations\n\nLead, coach, and motivate a team of 30+ employees\n\nSupport recruiting, onboarding, training, scheduling, and employee development\n\nFoster a positive, team-oriented workplace culture\n\nAssist with performance management and employee relations\n\nGuest Experience\n\nDeliver exceptional customer service and create memorable guest experiences\n\nResolve guest concerns professionally and efficiently\n\nContinuously identify opportunities to improve operations and customer satisfaction\n\nOperations\n\nOversee opening and closing procedures\n\nServe as Manager on Duty during assigned shifts\n\nEnsure attractions, facilities, and equipment are clean, safe, and operating properly\n\nMonitor workplace safety and ensure compliance with company standards\n\nOversee food service operations to maintain quality, consistency, and sanitation\n\nEnsure compliance with health, safety, labor, and operational regulations\n\nMaintain cash handling and reconciliation procedures\n\nBuild and maintain positive relationships with vendors\n\nAdministrative Responsibilities\n\nMaintain safety inspection logs, incident reports, and operational documentation\n\nRespond to guest communications in a timely and professional manner\n\nSupport licensing, certifications, and regulatory compliance\n\nEnsure facility technology and operational systems are functioning properly\n\nCommunity & Events\n\nSupport marketing initiatives and community outreach\n\nAssist with planning and staffing special events\n\nHelp coordinate promotional appearances and community engagement opportunities\n\nQualifications\n\nPrevious management or supervisory experience in hospitality, entertainment, retail, restaurant, or a related customer service environment\n\nStrong leadership and team-building skills\n\nExcellent customer service and conflict resolution abilities\n\nStrong organizational and communication skills\n\nAbility to multitask and make sound decisions in a fast-paced environment\n\nComfortable working evenings, weekends, and holidays as business needs require\n\nProficient with point-of-sale systems and basic computer applications\n\nBenefits\n\nSupportive, family-oriented leadership\n\nGrowth and advancement opportunities\n\nPerformance incentives\n\nComprehensive training\n\nEmployee park discounts\n\nIf you're a hands-on leader who enjoys motivating teams and creating outstanding guest experiences, we'd love to hear from you!\n\n#INDC","datePosted":"2026-09-15T09:54:25.081Z","dateModified":"2026-09-15T09:54:25.081Z","hiringOrganization":{"@type":"Organization","name":"Friday Workforce Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Arden","addressRegion":"NC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"fa472e31eb67cdc0c33b6d55"},"url":"https://jobsearcher.com/jobs/fa472e31eb67cdc0c33b6d55"}}