Medical Billing Refunds Specialist - Digitech - Remote
OverviewDigitech is currentlly seeking a Medical Billing Refunds Specialist who will be responsible for properly and accurately handling refunds to insurance companies and patients. You will correspond with attorneys, no fault insurances, worker’s compensation and the Veterans Administration. You will deal with correspondence, faxes, and pending issues. This position reports to the Manager of the Refunds Department.This is a permanent, full-time remote position.ResponsibilitiesCash Posting or Refunds experience is required.Sarnova is the leading national specialty distributor of health care products in emergency medical services (EMS) and respiratory markets and is the industry leader in revenue cycle management within emergency medical services (EMS). The company operates through several market-leading companies including Tri-anim Health Services, the largest specialty distributor of respiratory products, Bound Tree Medical, the largest supplier of EMS products, EMP and Cardio Partners, a full Sudden Cardiac Arrest Solution provider, and Digitech, the leader in EMS revenue cycle management.Organizational ImpactIn this role for Digitech, you are our brand ambassador for our clients ensuring all refunds are properly submitted and recorded.Essential Duties And ResponsibilitiesReceive refund requests and handle appropriately and in a timely mannerPost/record refunds accurately and in a timely mannerMake phone calls to attorneys, no fault, worker’s comp and the VA as neededPerform other assigned duties as requested by Department ManagerSkills/Experience RequiredAbility to multi-taskCollaborative team player; able to work with clients, external parties and internal departmentsPleasant and professional demeanorAble to handle pressure and always maintain composureComputer literacy; able to work two monitorsStrong follow-throughMust have strong mathematical abilityMust have the ability to read and understand Explanations of Benefits (EOBs)Ability to work on deadlinesPrevious experience dealing handling refunds helpfulPunctualDependableQuick learnerAccountable for your workComfortable asking questionsSarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EEO/M/F/Veterans/Disabled.Our mission is to be the best partner for those who save and improve patients’ lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.#digitech