{"schemaVersion":"jobsearcher.job.v1","id":"fa27e779ff394ea35be2272b","url":"https://jobsearcher.com/jobs/fa27e779ff394ea35be2272b","canonicalUrl":"https://jobsearcher.com/jobs/fa27e779ff394ea35be2272b","title":"User-Focused Desktop Support Pro: Windows & Apps","description":"StepStone Group is seeking a talented Technical Support professional in Baltimore, Maryland. This role involves acting as the first line of contact for technical queries, managing support for PCs, laptops, and mobile devices, and providing exceptional customer service.\r\nCandidates should have 1-3 years of experience in technical support, a strong degree in a related field, and familiarity with Windows 11, Office 365, and Active Directory. The salary range for this position is between $51,000 and $55,500 annually.\r\nJ-18808-Ljbffr","company":"Stepstone Group","rawCompany":"stepstone group","city":"Baltimore","state":"MD","isRemote":false,"isActive":false,"createdAt":"2026-06-26T03:23:46.882Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"User-Focused Desktop Support Pro: Windows & Apps","description":"StepStone Group is seeking a talented Technical Support professional in Baltimore, Maryland. This role involves acting as the first line of contact for technical queries, managing support for PCs, laptops, and mobile devices, and providing exceptional customer service.\r\nCandidates should have 1-3 years of experience in technical support, a strong degree in a related field, and familiarity with Windows 11, Office 365, and Active Directory. The salary range for this position is between $51,000 and $55,500 annually.\r\nJ-18808-Ljbffr","datePosted":"2026-06-26T03:23:46.882Z","dateModified":"2026-06-26T03:23:46.882Z","hiringOrganization":{"@type":"Organization","name":"Stepstone Group","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Baltimore","addressRegion":"MD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"fa27e779ff394ea35be2272b"},"url":"https://jobsearcher.com/jobs/fa27e779ff394ea35be2272b"}}