{"schemaVersion":"jobsearcher.job.v1","id":"f96e590e334b76a206509561","url":"https://jobsearcher.com/jobs/f96e590e334b76a206509561","canonicalUrl":"https://jobsearcher.com/jobs/f96e590e334b76a206509561","title":"Customer Support Representative","description":"We're looking for friendly, dependable agents to support toll road customers for various tolls, helping drivers with their accounts, toll payments, and general inquiries.\nResponsibilities\nRespond to customer inquiries via phone in a timely and professional manner.\nMaintain accurate records of customers interactions.\nAssist customers with billing, toll violations, and account questions.\nMaintain detailed records of customer interactions in the database through accurate data entry.\nAssist in resolving customer complaints by identifying the issue and providing appropriate solutions.\nCollaborate with team members to improve overall customer service processes.\nUphold company standards for phone etiquette and professionalism during all interactions.\nQualifications\nPrevious experience in customer support is preferred\nStrong office skills including data entry and cash handling experience are advantageous.\nExcellent phone etiquette with the ability to communicate clearly and effectively.\nAbility to work in a fast-paced environment while maintaining attention to detail.\nA positive attitude with a willingness to learn and adapt to new challenges.\nStrong problem-solving skills with the ability to think critically under pressure.\nMonday through Friday Schedule\nComputer Literate\nExcellent Communication Skills\nReliable Transportation\nStrong attendance and punctuality are required- reliability is essential to our team's success\nMust be able to work full time (40 hours/week, 8 hours/day)\nMust be able to work 8 AM - 5 PM\nJob Type: Full-time\nPay: $12.50 per hour\nExpected hours: 40 per week\nPay: $12.50 per hour\nWork Location: In person","company":"Trinity Staffing","rawCompany":"trinity staffing","city":"Eagle Pass","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-06T16:24:59.665Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"}],"industries":[{"code":"488490","title":"Other Support Activities for Road Transportation","slug":"other-support-activities-for-road-transportation"},{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"488410","title":"Motor Vehicle Towing","slug":"motor-vehicle-towing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Support Representative","description":"We're looking for friendly, dependable agents to support toll road customers for various tolls, helping drivers with their accounts, toll payments, and general inquiries.\nResponsibilities\nRespond to customer inquiries via phone in a timely and professional manner.\nMaintain accurate records of customers interactions.\nAssist customers with billing, toll violations, and account questions.\nMaintain detailed records of customer interactions in the database through accurate data entry.\nAssist in resolving customer complaints by identifying the issue and providing appropriate solutions.\nCollaborate with team members to improve overall customer service processes.\nUphold company standards for phone etiquette and professionalism during all interactions.\nQualifications\nPrevious experience in customer support is preferred\nStrong office skills including data entry and cash handling experience are advantageous.\nExcellent phone etiquette with the ability to communicate clearly and effectively.\nAbility to work in a fast-paced environment while maintaining attention to detail.\nA positive attitude with a willingness to learn and adapt to new challenges.\nStrong problem-solving skills with the ability to think critically under pressure.\nMonday through Friday Schedule\nComputer Literate\nExcellent Communication Skills\nReliable Transportation\nStrong attendance and punctuality are required- reliability is essential to our team's success\nMust be able to work full time (40 hours/week, 8 hours/day)\nMust be able to work 8 AM - 5 PM\nJob Type: Full-time\nPay: $12.50 per hour\nExpected hours: 40 per week\nPay: $12.50 per hour\nWork Location: In person","datePosted":"2026-08-06T16:24:59.665Z","dateModified":"2026-08-06T16:24:59.665Z","hiringOrganization":{"@type":"Organization","name":"Trinity Staffing","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Eagle Pass","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f96e590e334b76a206509561"},"url":"https://jobsearcher.com/jobs/f96e590e334b76a206509561"}}