{"schemaVersion":"jobsearcher.job.v1","id":"f95244addf5e89e8d9d6dd83","url":"https://jobsearcher.com/jobs/f95244addf5e89e8d9d6dd83","canonicalUrl":"https://jobsearcher.com/jobs/f95244addf5e89e8d9d6dd83","title":"Help Desk / Field Support Technician","description":"The Help Desk / Field Support Technician will serve as a primary support point, ensuring high availability, patch compliance, and configuration stability for endpoints across IT Department from Woonsocket Housing Authority (\"WHA\") locations. This role requires participate in $24\\times7\\times365$ emergency threat responses and critical incident resolution pipelines and the primary location will be at 679 Social Street, Woonsocket, RI 02895.\nKey Responsibilities\nProvision, deploy, configure, patch, and troubleshoot Microsoft Windows 10 and Windows 11 desktop workstations, laptops, and peripheral hardware.\nInstall, update, and resolve interoperability issues for Microsoft 365 applications, secure web browsers, and core line-of-business software.\nSupport, configure, and secure corporate Android, Apple iPhone, and iPad mobile endpoint devices.\nUtilize Splashtop remote access tools to securely administer, diagnose, and resolve technical issues for on-site and remote staff.\nRelocate, install, configure, and maintain network-connected computing assets, local printers, and peripheral equipment.\nQualifications & Experience\n2-4 years of technical experience in an enterprise endpoint support or field technician role.\nDeep familiarity with Windows 10/11 environments, active directory endpoint structure, and basic mobile OS (iOS/Android) configuration.\nPreferred Skills & Certifications:\nCompTIA A+\nMicrosoft 365 Certified: Fundamentals\nFamiliarity with basic server virtualization concepts (Hyper-V environments)\nPrior experience or exposure to housing management systems (such as Yardi) is a plus.\nImportant Notice:\nThis role is part of a proposal for Woonsocket Housing Authority (\"WHA\"). Hiring is contingent upon the selection of the consultant. Selected candidates will be included in the proposal and must authorize the use of their resume for submission.","company":"E Logic","rawCompany":"e logic","city":"Woonsocket","state":"RI","isRemote":false,"isActive":false,"createdAt":"2026-07-23T14:52:59.874Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Help Desk / Field Support Technician","description":"The Help Desk / Field Support Technician will serve as a primary support point, ensuring high availability, patch compliance, and configuration stability for endpoints across IT Department from Woonsocket Housing Authority (\"WHA\") locations. This role requires participate in $24\\times7\\times365$ emergency threat responses and critical incident resolution pipelines and the primary location will be at 679 Social Street, Woonsocket, RI 02895.\nKey Responsibilities\nProvision, deploy, configure, patch, and troubleshoot Microsoft Windows 10 and Windows 11 desktop workstations, laptops, and peripheral hardware.\nInstall, update, and resolve interoperability issues for Microsoft 365 applications, secure web browsers, and core line-of-business software.\nSupport, configure, and secure corporate Android, Apple iPhone, and iPad mobile endpoint devices.\nUtilize Splashtop remote access tools to securely administer, diagnose, and resolve technical issues for on-site and remote staff.\nRelocate, install, configure, and maintain network-connected computing assets, local printers, and peripheral equipment.\nQualifications & Experience\n2-4 years of technical experience in an enterprise endpoint support or field technician role.\nDeep familiarity with Windows 10/11 environments, active directory endpoint structure, and basic mobile OS (iOS/Android) configuration.\nPreferred Skills & Certifications:\nCompTIA A+\nMicrosoft 365 Certified: Fundamentals\nFamiliarity with basic server virtualization concepts (Hyper-V environments)\nPrior experience or exposure to housing management systems (such as Yardi) is a plus.\nImportant Notice:\nThis role is part of a proposal for Woonsocket Housing Authority (\"WHA\"). Hiring is contingent upon the selection of the consultant. Selected candidates will be included in the proposal and must authorize the use of their resume for submission.","datePosted":"2026-07-23T14:52:59.874Z","dateModified":"2026-07-23T14:52:59.874Z","hiringOrganization":{"@type":"Organization","name":"E Logic","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Woonsocket","addressRegion":"RI","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f95244addf5e89e8d9d6dd83"},"url":"https://jobsearcher.com/jobs/f95244addf5e89e8d9d6dd83"}}