VBA Benefits SME
IntroductionA career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.Your Role And ResponsibilitiesThe VBA Benefits SME is accountable for providing the contractor with subject matter expertise on the VA Benefits entitlements, to include disability compensation or pension claims process as well as VBA’s loan guaranty benefits. The VBA SME shall reduce the contractor’s reliance on VBA for requirements elicitation and bring broader strategy of how to bring AI and Automation into the VBA Benefits ecosystem. VBA SME must be based out of the Minneapolis/St. Paul area to be on site with VBA leadership meetings.Preferred EducationBachelor's DegreeRequired Technical And Professional Expertise10+ years VBA claims intake, processing, and/or managerial experience OR Willing to substitute VBA experience with VHA, VA OIT or NCA work experience.10+ years in any of the following VBA positions: Claims Assistant, Veterans Service Representative, Rating Veterans Service Representative, Assistant Coach, or Coach.Strong written and verbal communication and presentation skillsAbility to work independently as well as in a highly collaborative, team-based environmentVA Clearance is required either coming in or eligible to obtain oneBachelors DegreePreferred Technical And Professional ExperienceSubject matter expertise on the disability compensation or pension claims process as well as VBA’s entire Benefits entitlement ProcessesFamiliarity with RPA, AI, and OCRExperience working with VA Data