Remote - Medical Receptionist at CareHarmony Charlotte, NC

Remote - Medical Receptionist job at CareHarmony. Charlotte, NC.CareHarmony is fulfilling an opportunity in healthcare and chronic care management in an ever-changing industry. We thrive in our ability to support our providers and their patients. We are looking for an individual excited to join a growing startup designed to bring value and quality service to population health.CareHarmony has an immediate opening for a Remote Medical Receptionist with a solid phone presence that thrives in a high-volume environment. The Receptionist will be the primary support for all incoming calls, directing as needed and resolving minor inbound concerns.Shift : 11am - 7pm CSTPay : $14.50/hrDuties/Responsibilities :Handle all inbound calls to the organization; determine the purpose/screens and directs to the appropriate department or team member.Routes messages and escalations to the appropriate department or team memberSchedules appointments, reschedules as needed.Performs administrative and clerical support tasks.Professional Experience :Required: Minimum of one (1) year experience in a Customer Support, Administrative, Healthcare Reception, Provider Office, or Patient Relations rolePreferred: Minimum of one (1) year clinical experiencePreferred: Active Clinical Multi-State/Compact LicenseRequired Skills/Abilities :Excellent written and verbal communication skillsExcellent interpersonal and customer service skillsPositive, uplifting personality with a natural ability to handle and deescalate escalationsBasic understanding of administrative and clerical proceduresFundamental experience working with Microsoft Office Suite or related softwareEducation and Experience :Associates' Degree or equivalent preferredWork Environment :Work is performed remotely, hardware provided, and the employee fulfills the internet requirement to company standards. Remote employees must maintain a professional work environment (room with a door) as if in an office setting without distractions that could disrupt the employee's work and communication with clients, patients, or internal team members.Must be located in Central or Eastern Time Zones.#J-18808-Ljbffr