{"schemaVersion":"jobsearcher.job.v1","id":"f8984756aada671fe866ffe3","url":"https://jobsearcher.com/jobs/f8984756aada671fe866ffe3","canonicalUrl":"https://jobsearcher.com/jobs/f8984756aada671fe866ffe3","title":"Program Manager, Professional Development Programs","description":"Department\n\nUCPE Professional Development Programs\n\nAbout the Department\n\nInnovative, career-driven learning experiences define University of Chicago Professional. In our commitment to spread the University's knowledge as broadly as possible, we offer impactful and flexible programs and courses that introduce individual and corporate audiences to up-to-the-minute research, the latest standards in their field, a new professional network, and the University of Chicago's rich intellectual community. Our instructors, all seasoned professionals, deliver unparalleled expertise drawn from years of industry experience. We give our students the tools to succeed in our fast-moving, interconnected world and achieve a competitive edge at any stage of their careers.\n\nJob Summary\n\nReporting to the Senior Director of Professional Development Programs and Registration, the Program Manager oversees the day-to-day operation of non-credit professional development certificates and standalone offerings. Key responsibilities include course scheduling, instructor contracting, course and student records management, student communication from onboarding through completion, academic advising, instructional communication, and Canvas course support. The Program Manager supports the growth and quality of program management services by coordinating programs, students, and instructors with a focus on student advising, strategic course management, and a strong student experience.\n\nResponsibilities\n\nOversees the full student lifecycle from admission and onboarding through program completion, ensuring consistent academic and administrative support.\nMaintains accurate student records in registration and information systems in compliance with institutional policies.\nProvides academic advising and program guidance on requirements, course sequencing, and policies.\nMonitors student engagement and progress toward certificate completion and intervenes as needed to support success.\nManages course enrollment and student participation and coordinates key program communications, including schedules, deadlines, and announcements.\nEvaluates student academic records, processes final grades, and authorizes the awarding of certificates upon completion.\nDevelops and manages structured onboarding processes and communications for newly admitted students.\nProvides orientation materials and guidance on program expectations, platforms, and available resources.\nEstablishes and refines processes that support student retention, monitors early participation, and addresses barriers to success.\nCollaborates with leadership and enrollment teams to support recruitment and strengthen program visibility.\nOrganizes and moderates virtual information sessions and recruitment events.\nAdvises prospective students on program options and requirements, and contributes to outreach materials.\nEstablishes and maintains quarterly course schedules for certificate programs and standalone offerings in institutional systems.\nCommunicates instructional assignments and schedules to faculty and instructors and maintains related records.\nManages the lifecycle of Canvas course sites, including setup, enrollment, and quality review.\nCoordinates instructional communications related to course preparation, course management, and instructional support.\nCoordinates logistics and communications for program events, webinars, and information sessions.\nSupports planning and implementation of professional development programming and student engagement activities.\nAssists with program operational activities, including scheduling coordination and program communications.\nConducts periodic quality assurance reviews of program processes and recommends improvements to enhance efficiency and the student experience.\nUses moderate/solid understanding and experience to administer the delivery of services to program participants and/or beneficiaries.\nSets and communicates program priorities and performance standards and assesses operations using these criteria. Plans and conducts quality assurance reviews and recommends changes as appropriate.\nPerforms other related work as needed.\n\nMinimum Qualifications\n\nEducation:\n\nMinimum requirements include a college or university degree in related field.\n\nWork Experience:\n\nMinimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.\n\nCertifications:\n\n-\n\nPreferred Qualifications\n\nEducation:\n\nMaster’s degree in higher education, student affairs, communication, international education, or related field.\n\nExperience:\n\n2–4 years of experience in student affairs, academic program administration, communications, or event coordination, preferably in higher education or a globally focused organization.\nBackground working with professional or adult learners, and familiarity with the needs of non-traditional students.\nPlanning and delivering virtual events across time zones is highly desirable.\nProven ability to manage complex workflows, competing priorities, and high-volume processes in a deadline-driven environment.\nWorking with faculty and instructors to support instructional needs, address questions and concerns, and ensure timely resolution.\n\nTechnical Skills or Knowledge:\n\nProficient in student information systems, registration platforms, CRM tools, or learning management systems.\nFamiliarity with platforms such as Canvas, Mailchimp, LinkedIn, Slate, Zoom, and ClickUp or similar systems.\n\nPreferred Competencies\n\nStrong interpersonal and cross-cultural communication skills.\nProven ability to manage multiple projects simultaneously, with attention to detail and timelines.\nDemonstrated creativity and initiative in developing content and engaging communities, particularly on LinkedIn.\nDemonstrated commitment to student service, equity, inclusion, accessibility, and a high-quality learner experience.\n\nApplication Documents\n\nResume/CV (required)\nCover Letter (required)\nReferences Contact Information (3) (preferred)\n\nWhen applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.\n\nJob Family\n\nAdministration & Management\n\nRole Impact\n\nIndividual Contributor\n\nScheduled Weekly Hours\n\n37.5\n\nDrug Test Required\n\nNo\n\nHealth Screen Required\n\nNo\n\nMotor Vehicle Record Inquiry Required\n\nNo\n\nPay Rate Type\n\nSalary\n\nFLSA Status\n\nExempt\n\nPay Range\n\n$60,000.00 - $75,000.00\n\nThe included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.\n\nBenefits Eligible\n\nYes\n\nThe University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.\n\nPosting Statement\n\nThe University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.\n\nJob seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.\n\nAll offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.\n\nThe University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.","company":"Theuniversityofchicago","rawCompany":"theuniversityofchicago","city":"Chicago","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-08-22T14:03:38.024Z","occupations":[{"code":"11-3131.00","title":"Training and Development Managers","slug":"training-and-development-managers"},{"code":"13-1151.00","title":"Training and Development Specialists","slug":"training-and-development-specialists"},{"code":"11-9039.00","title":"Education Administrators, All Other","slug":"education-administrators-all-other"}],"industries":[{"code":"611310","title":"Colleges, Universities, and Professional Schools","slug":"colleges-universities-and-professional-schools"},{"code":"923110","title":"Administration of Education Programs","slug":"administration-of-education-programs"},{"code":"611710","title":"Educational Support Services","slug":"educational-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager, Professional Development Programs","description":"Department\n\nUCPE Professional Development Programs\n\nAbout the Department\n\nInnovative, career-driven learning experiences define University of Chicago Professional. In our commitment to spread the University's knowledge as broadly as possible, we offer impactful and flexible programs and courses that introduce individual and corporate audiences to up-to-the-minute research, the latest standards in their field, a new professional network, and the University of Chicago's rich intellectual community. Our instructors, all seasoned professionals, deliver unparalleled expertise drawn from years of industry experience. We give our students the tools to succeed in our fast-moving, interconnected world and achieve a competitive edge at any stage of their careers.\n\nJob Summary\n\nReporting to the Senior Director of Professional Development Programs and Registration, the Program Manager oversees the day-to-day operation of non-credit professional development certificates and standalone offerings. Key responsibilities include course scheduling, instructor contracting, course and student records management, student communication from onboarding through completion, academic advising, instructional communication, and Canvas course support. The Program Manager supports the growth and quality of program management services by coordinating programs, students, and instructors with a focus on student advising, strategic course management, and a strong student experience.\n\nResponsibilities\n\nOversees the full student lifecycle from admission and onboarding through program completion, ensuring consistent academic and administrative support.\nMaintains accurate student records in registration and information systems in compliance with institutional policies.\nProvides academic advising and program guidance on requirements, course sequencing, and policies.\nMonitors student engagement and progress toward certificate completion and intervenes as needed to support success.\nManages course enrollment and student participation and coordinates key program communications, including schedules, deadlines, and announcements.\nEvaluates student academic records, processes final grades, and authorizes the awarding of certificates upon completion.\nDevelops and manages structured onboarding processes and communications for newly admitted students.\nProvides orientation materials and guidance on program expectations, platforms, and available resources.\nEstablishes and refines processes that support student retention, monitors early participation, and addresses barriers to success.\nCollaborates with leadership and enrollment teams to support recruitment and strengthen program visibility.\nOrganizes and moderates virtual information sessions and recruitment events.\nAdvises prospective students on program options and requirements, and contributes to outreach materials.\nEstablishes and maintains quarterly course schedules for certificate programs and standalone offerings in institutional systems.\nCommunicates instructional assignments and schedules to faculty and instructors and maintains related records.\nManages the lifecycle of Canvas course sites, including setup, enrollment, and quality review.\nCoordinates instructional communications related to course preparation, course management, and instructional support.\nCoordinates logistics and communications for program events, webinars, and information sessions.\nSupports planning and implementation of professional development programming and student engagement activities.\nAssists with program operational activities, including scheduling coordination and program communications.\nConducts periodic quality assurance reviews of program processes and recommends improvements to enhance efficiency and the student experience.\nUses moderate/solid understanding and experience to administer the delivery of services to program participants and/or beneficiaries.\nSets and communicates program priorities and performance standards and assesses operations using these criteria. Plans and conducts quality assurance reviews and recommends changes as appropriate.\nPerforms other related work as needed.\n\nMinimum Qualifications\n\nEducation:\n\nMinimum requirements include a college or university degree in related field.\n\nWork Experience:\n\nMinimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.\n\nCertifications:\n\n-\n\nPreferred Qualifications\n\nEducation:\n\nMaster’s degree in higher education, student affairs, communication, international education, or related field.\n\nExperience:\n\n2–4 years of experience in student affairs, academic program administration, communications, or event coordination, preferably in higher education or a globally focused organization.\nBackground working with professional or adult learners, and familiarity with the needs of non-traditional students.\nPlanning and delivering virtual events across time zones is highly desirable.\nProven ability to manage complex workflows, competing priorities, and high-volume processes in a deadline-driven environment.\nWorking with faculty and instructors to support instructional needs, address questions and concerns, and ensure timely resolution.\n\nTechnical Skills or Knowledge:\n\nProficient in student information systems, registration platforms, CRM tools, or learning management systems.\nFamiliarity with platforms such as Canvas, Mailchimp, LinkedIn, Slate, Zoom, and ClickUp or similar systems.\n\nPreferred Competencies\n\nStrong interpersonal and cross-cultural communication skills.\nProven ability to manage multiple projects simultaneously, with attention to detail and timelines.\nDemonstrated creativity and initiative in developing content and engaging communities, particularly on LinkedIn.\nDemonstrated commitment to student service, equity, inclusion, accessibility, and a high-quality learner experience.\n\nApplication Documents\n\nResume/CV (required)\nCover Letter (required)\nReferences Contact Information (3) (preferred)\n\nWhen applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.\n\nJob Family\n\nAdministration & Management\n\nRole Impact\n\nIndividual Contributor\n\nScheduled Weekly Hours\n\n37.5\n\nDrug Test Required\n\nNo\n\nHealth Screen Required\n\nNo\n\nMotor Vehicle Record Inquiry Required\n\nNo\n\nPay Rate Type\n\nSalary\n\nFLSA Status\n\nExempt\n\nPay Range\n\n$60,000.00 - $75,000.00\n\nThe included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.\n\nBenefits Eligible\n\nYes\n\nThe University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.\n\nPosting Statement\n\nThe University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.\n\nJob seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.\n\nAll offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.\n\nThe University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.","datePosted":"2026-08-22T14:03:38.024Z","dateModified":"2026-08-22T14:03:38.024Z","hiringOrganization":{"@type":"Organization","name":"Theuniversityofchicago","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chicago","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f8984756aada671fe866ffe3"},"url":"https://jobsearcher.com/jobs/f8984756aada671fe866ffe3"}}