{"schemaVersion":"jobsearcher.job.v1","id":"f8100b81a8dbe4f3e0385572","url":"https://jobsearcher.com/jobs/f8100b81a8dbe4f3e0385572","canonicalUrl":"https://jobsearcher.com/jobs/f8100b81a8dbe4f3e0385572","title":"Support Desk Technician","description":"**We can only hire candidates for this role that are able to daily commute to the ISOutsource Office in Bothell, WA\n\nThe Opportunity\nAs a modern technology consulting firm, ISO is at the forefront of change. We strengthen our clients with technological solutions that help them boost performance, streamline processes, and excel at serving their customers.\nWith ISO, you’ll join a profitable, established company with over 500 clients throughout the Western United States. You can expect a fun, energetic, fast-paced environment where you are encouraged to bring your ideas and expertise, focus on our clients, try new things, and learn from mistakes and successes.\n\nOur Core Values\n\nWe are client centric.\nWe are innovative.\nWe are results driven.\nWe pursue excellence.\nWe are trustworthy.\nWe empower our team.\n\nWhy ISOutsource?\n\nAccess to Management and Senior Leadership.\nAbility to define your own niche within the organization.\nExposure to a wide range of technologies.\nMonthly training and career enhancing opportunities.\nBeing part of a highly skilled team who is willing to help and share knowledge.\nTons of room for growth, ISO has a long history of promoting from within.\nA company emphasis on work/life balance.\n\nWe Take Care of Our People\n\nExcellent total compensation package\nA salary range of $50,000 to $75,000 annualized\nCompetitive insurance benefits package includes health, dental, vision, life, and disability coverage.\n401(k) & Employer match\nGenerous Paid Time Off schedule\nStocked snacks, sodas, coffee, and lots of treats (including healthy alternatives)\nMonthly team activities including trivia nights, holiday parties and more.\n\nWork you will do as an ISOutsource Support Technician:\n\nProvide first line technical support including desktop and server support\nSolve a wide variety of issues\nSome specialized application support calls received (training provided)\nCarry out day-to-day network administration tasks\nPerform routine server maintenance tasks\nManage our network monitoring system\nProvide in-house technical support\nWork in an energized team and fun office environment\nWork with a variety of technologies\nPartner with Support colleagues skilled in a variety of technical arenas\nPartner with a great group of field consultants\n\nOur ideal candidate will possess the following qualities:\n\nA passion for customer service\nA solid work ethic\nExcellent communication skills at technical and non-technical levels\nExcellent written communication skills\nExcellent time management and multi-tasking skills\nAttention to detail and quality of work\nAdvanced troubleshooting skills\nEager to learn new technologies\nFlexibility (shift work is required for this role)\n\nHighly sought-after experience and skill includes:\n\nWindows Operating Systems\nMicrosoft Office Products\nWindows Server 2016 - Current\nExchange 2010 - Current\nSQL 2008 - Current\nBackup Solutions\nAnti-Virus Solutions\nRouters/Firewalls\nMac OS/Linux\nCloud Technologies (Azure, AWS)\n\nAdditional experience we look for includes:\n\nExperience working with the ConnectWise ticketing system\nLeadership experience in an IT services support capacity\nCompTIA IT Certifications\nActive Directory knowledge\n\nRequirements:\n\n1+ Years of technical support experience preferred\nIT / Networking certification or ability to attain a certification within 6 months of employment\nValid driver's license\n\nISOutsource is an equal opportunity firm.\nWe are driven by seeing our team succeed and grow, and we work to ensure everyone contributes to their fullest potential. We consider all qualified applicants without regard to race, color, sex, religion, age, marital status, national origin, citizenship or immigration status, the presence of any sensory, mental, or physical disability, genetic information, honorably discharged veteran or military status, sexual orientation, gender identity, political ideology, status as a victim of domestic violence, harassment, sexual assault, or stalking, family status, source of income, or any other status or characteristic protected by applicable local, state or federal law.\n\nFinal candidates will be required to submit to a complete background check.","company":"Isoutsource","rawCompany":"isoutsource","city":"Bothell","state":"WA","isRemote":false,"isActive":false,"createdAt":"2026-04-14T11:27:31.297Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Support Desk Technician","description":"**We can only hire candidates for this role that are able to daily commute to the ISOutsource Office in Bothell, WA\n\nThe Opportunity\nAs a modern technology consulting firm, ISO is at the forefront of change. We strengthen our clients with technological solutions that help them boost performance, streamline processes, and excel at serving their customers.\nWith ISO, you’ll join a profitable, established company with over 500 clients throughout the Western United States. You can expect a fun, energetic, fast-paced environment where you are encouraged to bring your ideas and expertise, focus on our clients, try new things, and learn from mistakes and successes.\n\nOur Core Values\n\nWe are client centric.\nWe are innovative.\nWe are results driven.\nWe pursue excellence.\nWe are trustworthy.\nWe empower our team.\n\nWhy ISOutsource?\n\nAccess to Management and Senior Leadership.\nAbility to define your own niche within the organization.\nExposure to a wide range of technologies.\nMonthly training and career enhancing opportunities.\nBeing part of a highly skilled team who is willing to help and share knowledge.\nTons of room for growth, ISO has a long history of promoting from within.\nA company emphasis on work/life balance.\n\nWe Take Care of Our People\n\nExcellent total compensation package\nA salary range of $50,000 to $75,000 annualized\nCompetitive insurance benefits package includes health, dental, vision, life, and disability coverage.\n401(k) & Employer match\nGenerous Paid Time Off schedule\nStocked snacks, sodas, coffee, and lots of treats (including healthy alternatives)\nMonthly team activities including trivia nights, holiday parties and more.\n\nWork you will do as an ISOutsource Support Technician:\n\nProvide first line technical support including desktop and server support\nSolve a wide variety of issues\nSome specialized application support calls received (training provided)\nCarry out day-to-day network administration tasks\nPerform routine server maintenance tasks\nManage our network monitoring system\nProvide in-house technical support\nWork in an energized team and fun office environment\nWork with a variety of technologies\nPartner with Support colleagues skilled in a variety of technical arenas\nPartner with a great group of field consultants\n\nOur ideal candidate will possess the following qualities:\n\nA passion for customer service\nA solid work ethic\nExcellent communication skills at technical and non-technical levels\nExcellent written communication skills\nExcellent time management and multi-tasking skills\nAttention to detail and quality of work\nAdvanced troubleshooting skills\nEager to learn new technologies\nFlexibility (shift work is required for this role)\n\nHighly sought-after experience and skill includes:\n\nWindows Operating Systems\nMicrosoft Office Products\nWindows Server 2016 - Current\nExchange 2010 - Current\nSQL 2008 - Current\nBackup Solutions\nAnti-Virus Solutions\nRouters/Firewalls\nMac OS/Linux\nCloud Technologies (Azure, AWS)\n\nAdditional experience we look for includes:\n\nExperience working with the ConnectWise ticketing system\nLeadership experience in an IT services support capacity\nCompTIA IT Certifications\nActive Directory knowledge\n\nRequirements:\n\n1+ Years of technical support experience preferred\nIT / Networking certification or ability to attain a certification within 6 months of employment\nValid driver's license\n\nISOutsource is an equal opportunity firm.\nWe are driven by seeing our team succeed and grow, and we work to ensure everyone contributes to their fullest potential. We consider all qualified applicants without regard to race, color, sex, religion, age, marital status, national origin, citizenship or immigration status, the presence of any sensory, mental, or physical disability, genetic information, honorably discharged veteran or military status, sexual orientation, gender identity, political ideology, status as a victim of domestic violence, harassment, sexual assault, or stalking, family status, source of income, or any other status or characteristic protected by applicable local, state or federal law.\n\nFinal candidates will be required to submit to a complete background check.","datePosted":"2026-04-14T11:27:31.297Z","dateModified":"2026-04-14T11:27:31.297Z","hiringOrganization":{"@type":"Organization","name":"Isoutsource","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bothell","addressRegion":"WA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f8100b81a8dbe4f3e0385572"},"url":"https://jobsearcher.com/jobs/f8100b81a8dbe4f3e0385572"}}