P&C Claims Industry Advisor
Request ID: 68493-1 Title: P&C Claims Industry Advisor Locations: San Antonio, TX 78221 Duration: 6 Months Salary Range: $53 - $60/Hour on W2 (All inclusive) Note: Applicants must be willing to work on w2 Job Description: Industry Advisor CPCU, Industry Advisor, Claims expert "15 20+ years in Personal Lines Claims, claims transformation, claims technology, or equivalent combination. Demonstrated success leading cross-functional initiatives that improved claims outcomes (cycle time, leakage, compliance, experience). Strong experience working within U.S. regulatory frameworks for claims operations; exposure to market conduct, internal audits, and remediation. Proven capability translating complex claims processes into technology requirements and operational change. Executive-level communication: able to present senior leadership with clear options, risks, and recommendations. Guidewire Claim Center exposure (implementation, upgrade, modernization, or operations support) preferred, not mandatory. Certifications: CPCU, AIC, ARM, or relevant US insurance industry certifications. Experience with digital FNOL, workflow automation, subrogation, rules engines, fraud analytics, STP, and API-based integration ecosystems. Large program experience (multi-state, multi-LOB, multi-vendor)." The P&C Claims Industry Expert brings the P&C Claims domain knowledge, Industry trends, strategy, prioritization, automation, process improvements, operation efficiency, AI opportunities, and delivery outcomes for USAA s P&C claims transformation journey. This leader bridges Claims, IT, Compliance, Risk, Legal, Finance, and vendor partners to modernize its claims platforms built on Guidewire Claims Center Role Descriptions: Serve as business SME for core claims platforms and digital ecosystem. Guidewire Claim Center knowledge (preferred) experience with other enterprise claims platforms acceptable. Lead business discussion for workflows| rules| integrations (FNOL| estimating| document generation| payments| and communications) Partner with Legal Compliance Risk to ensure claims processes and systems meet regulatory requirements| market conduct expectations| fair claims handling| and unfair claims practices standards. Support the team in defining business objectives | epics features| acceptance criteria| and measurable outcomes. Lead or oversee UAT| production readiness| defect triage| and post-go-live stabilization. Ensure third-party solutions meet security| privacy| and compliance expectations and integrate cleanly into the claims ecosystem Essential Skills: 15 to 20 years in Personal Lines Claims| claims transformation| claims technology| or equivalent combination. Demonstrated success leading cross-functional initiatives that improved claims outcomes (cycle time| leakage| compliance| experience). Strong experience working within U.S. regulatory frameworks for claims operations exposure to market conduct| internal audits| and remediation. Proven capability translating complex claims processes into technology requirements and operational change. Executive-level communication able to present to senior leadership with clear options| risks| and recommendations. Guidewire Claim Center exposure (implementation| upgrade| modernization| or operations support) preferred| not mandatory. Certifications CPCU| AIC| ARM| or relevant US insurance industry certifications. Experience with digital FNOL| workflow automation| subrogation| rules engines| fraud analytics| STP| and API-based integration ecosystems. Large program experience (multi-state| multi-LOB| multi-vendor). Skills: Guidewire: Claim Center Domain-Insurance - Property & Casualty Insurance Experience Required: 10 & Above