{"schemaVersion":"jobsearcher.job.v1","id":"f803ae87e4a868a7ef68d0ab","url":"https://jobsearcher.com/jobs/f803ae87e4a868a7ef68d0ab","canonicalUrl":"https://jobsearcher.com/jobs/f803ae87e4a868a7ef68d0ab","title":"ASSOCIATE","description":"As a Store Associate at The UPS Store, you’ll be the face of our business, providing top-notch customer service and support across a variety of tasks. This role is perfect for someone who enjoys working with people, is detail-oriented, and thrives in a fast-paced environment. You’ll assist customers with packing and shipping, printing projects, mailbox services, and more — all while helping maintain a clean, organized, and friendly store atmosphere.\n\nAbout THE UPS STORE 51 AND SHEA\n\nAt The UPS Store, we’re more than just packing and shipping — we’re a trusted partner to small businesses, entrepreneurs, and everyday customers who rely on us for a wide range of services. As part of a globally recognized brand, The UPS Store operates as a locally owned and operated franchise, delivering exceptional customer service with a personal touch.\n\nWe specialize in helping customers with everything from printing and mailbox services to notary, shredding, and, of course, reliable shipping solutions. Our team thrives on creating a friendly, supportive environment where employees can grow, learn new skills, and make a real impact.\n\nWhether you're starting your career or looking to take the next step, The UPS Store offers a fast-paced, team-oriented workplace where no two days are the same. Join us and be a part of a company that values customer satisfaction, teamwork, and continuous improvement.\n\nDescription\n\nThe Store Associate plays a critical role in supporting the daily operations of The UPS Store, contributing to a high standard of customer service and operational efficiency. This position is responsible for executing a wide range of retail and administrative functions, including but not limited to packing and shipping, printing services, mail and parcel management, and point-of-sale transactions. The role demands a high level of professionalism, attention to detail, and the ability to perform in a fast-paced, customer-focused environment.\n\nEssential Duties and Responsibilities\nDeliver prompt, professional, and courteous customer service, ensuring a positive customer experience.\nAccurately process shipping transactions using UPS and other carrier systems.\nPrepare packages for shipment, including packing, labeling, and documentation in accordance with company and carrier guidelines.\nOperate and maintain printing, copying, and finishing equipment for customer projects; assist with graphic design services as applicable.\nManage mailbox rentals, including mail and package receipt, distribution, and customer notifications.\nConduct sales transactions using the point-of-sale system, ensuring accuracy in cash handling and register balancing.\nMaintain clean and orderly store appearance and restock merchandise and supplies as needed.\nComply with all operational procedures, safety regulations, and company standards.\nAssist in training new team members as required.\nPerform other duties as assigned by management.\nQualifications and Requirements\nHigh school diploma or equivalent required.\nPrior retail, shipping/logistics, or customer service experience strongly preferred.\nCompetency in basic computer applications (Microsoft Office Suite, email systems, POS systems).\nAbility to communicate clearly and effectively, both verbally and in writing.\nStrong problem-solving skills and the ability to adapt to new technologies and procedures.\nPhysical ability to stand for extended periods, lift packages up to 50 lbs, and perform routine store maintenance tasks.\nWorking Conditions\nRetail store environment with regular exposure to office equipment and shipping supplies.\nRequires availability during store hours, including evenings, weekends, and holidays as needed.\nCompensation and Benefits\nCompetitive hourly wage based on experience.\nOpportunities for performance-based raises and advancement.\nEmployee discounts on store services and products.\n\nSchedule:\n\nPart-time or full-time opportunities available\nMust be available to work weekends and during peak business hours\n\nWhy Join Us?\n\nSupportive team environment\nPaid training and growth opportunities\nEmployee discounts on products and services\nBe part of a well-known, trusted brand\n\nSalary\n\n$15.5 - $18 per hour","company":"UP","rawCompany":"up","city":"Phoenix","state":"AZ","isRemote":false,"isActive":false,"createdAt":"2026-11-05T08:25:25.380Z","occupations":[{"code":"43-5051.00","title":"Postal Service Clerks","slug":"postal-service-clerks"},{"code":"41-2031.00","title":"Retail Salespersons","slug":"retail-salespersons"},{"code":"41-2021.00","title":"Counter and Rental Clerks","slug":"counter-and-rental-clerks"}],"industries":[{"code":"561439","title":"Other Business Service Centers (including Copy Shops)","slug":"other-business-service-centers-including-copy-shops"},{"code":"561431","title":"Private Mail Centers","slug":"private-mail-centers"},{"code":"491110","title":"Postal Service","slug":"postal-service"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"ASSOCIATE","description":"As a Store Associate at The UPS Store, you’ll be the face of our business, providing top-notch customer service and support across a variety of tasks. This role is perfect for someone who enjoys working with people, is detail-oriented, and thrives in a fast-paced environment. You’ll assist customers with packing and shipping, printing projects, mailbox services, and more — all while helping maintain a clean, organized, and friendly store atmosphere.\n\nAbout THE UPS STORE 51 AND SHEA\n\nAt The UPS Store, we’re more than just packing and shipping — we’re a trusted partner to small businesses, entrepreneurs, and everyday customers who rely on us for a wide range of services. As part of a globally recognized brand, The UPS Store operates as a locally owned and operated franchise, delivering exceptional customer service with a personal touch.\n\nWe specialize in helping customers with everything from printing and mailbox services to notary, shredding, and, of course, reliable shipping solutions. Our team thrives on creating a friendly, supportive environment where employees can grow, learn new skills, and make a real impact.\n\nWhether you're starting your career or looking to take the next step, The UPS Store offers a fast-paced, team-oriented workplace where no two days are the same. Join us and be a part of a company that values customer satisfaction, teamwork, and continuous improvement.\n\nDescription\n\nThe Store Associate plays a critical role in supporting the daily operations of The UPS Store, contributing to a high standard of customer service and operational efficiency. This position is responsible for executing a wide range of retail and administrative functions, including but not limited to packing and shipping, printing services, mail and parcel management, and point-of-sale transactions. The role demands a high level of professionalism, attention to detail, and the ability to perform in a fast-paced, customer-focused environment.\n\nEssential Duties and Responsibilities\nDeliver prompt, professional, and courteous customer service, ensuring a positive customer experience.\nAccurately process shipping transactions using UPS and other carrier systems.\nPrepare packages for shipment, including packing, labeling, and documentation in accordance with company and carrier guidelines.\nOperate and maintain printing, copying, and finishing equipment for customer projects; assist with graphic design services as applicable.\nManage mailbox rentals, including mail and package receipt, distribution, and customer notifications.\nConduct sales transactions using the point-of-sale system, ensuring accuracy in cash handling and register balancing.\nMaintain clean and orderly store appearance and restock merchandise and supplies as needed.\nComply with all operational procedures, safety regulations, and company standards.\nAssist in training new team members as required.\nPerform other duties as assigned by management.\nQualifications and Requirements\nHigh school diploma or equivalent required.\nPrior retail, shipping/logistics, or customer service experience strongly preferred.\nCompetency in basic computer applications (Microsoft Office Suite, email systems, POS systems).\nAbility to communicate clearly and effectively, both verbally and in writing.\nStrong problem-solving skills and the ability to adapt to new technologies and procedures.\nPhysical ability to stand for extended periods, lift packages up to 50 lbs, and perform routine store maintenance tasks.\nWorking Conditions\nRetail store environment with regular exposure to office equipment and shipping supplies.\nRequires availability during store hours, including evenings, weekends, and holidays as needed.\nCompensation and Benefits\nCompetitive hourly wage based on experience.\nOpportunities for performance-based raises and advancement.\nEmployee discounts on store services and products.\n\nSchedule:\n\nPart-time or full-time opportunities available\nMust be available to work weekends and during peak business hours\n\nWhy Join Us?\n\nSupportive team environment\nPaid training and growth opportunities\nEmployee discounts on products and services\nBe part of a well-known, trusted brand\n\nSalary\n\n$15.5 - $18 per hour","datePosted":"2026-11-05T08:25:25.380Z","dateModified":"2026-11-05T08:25:25.380Z","hiringOrganization":{"@type":"Organization","name":"UP","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Phoenix","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f803ae87e4a868a7ef68d0ab"},"url":"https://jobsearcher.com/jobs/f803ae87e4a868a7ef68d0ab"}}