{"schemaVersion":"jobsearcher.job.v1","id":"f7ee461790d4b81b314a3202","url":"https://jobsearcher.com/jobs/f7ee461790d4b81b314a3202","canonicalUrl":"https://jobsearcher.com/jobs/f7ee461790d4b81b314a3202","title":"PHONE CREW","description":"If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.\n\nPHONE CREW\nFull time or Part time Front of the House Rikos Darien, Darien, CT, US\n\n30+ days ago Requisition ID: 1027\n\nAbout the Role\nAs a face for our restaurant and brand, our Phone Crew order takers are important for creating and maintaining positive customer interactions. The Phone Crew is responsible for assisting customers with menu selection, recommendations, and taking accurate food orders in a friendly and hospitable manner. This role effectively keeps the flow of the restaurant moving smoothly by maintaining clear communication and teamwork.\n\nMinimum Qualifications\n\nHave excellent menu knowledge of all items\n\nExceptional customer service and hospitality skills\n\nAbility to work well with others\n\nAvailability to work a variety of shifts including mornings, evenings and weekends\n\nAbility to answer, report, and follow all supervisor instructions and directions\n\nPreferred Qualifications\n\nAbility to multitask and prioritize in a fast‑paced environment\n\nExperience with POS systems a plus\n\nResponsibilities\n\nGreet every customer with Riko's welcome message\n\nProviding exceptional customer service by addressing customer inquiries and concerns in a timely and professional manner\n\nAssist customers with menu selection and answer all questions in a respectful and patient manner\n\nRepeat customer orders for accuracy before entering them into the Point of Sale System\n\nCommunicate with the kitchen staff to make sure orders are accurate\n\nD uring off peak times, assist with restocking or other duties as assigned\n\nContributing to the overall success of the organization by meeting individual and team performance goals\n\nSkills\nAs a Phone Crew member, you will utilize your exceptional communication and interpersonal skills to provide top‑notch customer service. You will also need to be organized and detail‑oriented in order to accurately document all customer interactions. Additionally, you will need to greet customers in a pleasant tone, accurately enter orders into the POS system and read back orders for confirmation.\n\n#J-18808-Ljbffr","company":"Evolving Solution Services","rawCompany":"evolving solution services","city":"Darien","state":"CT","isRemote":false,"isActive":true,"createdAt":"2026-07-11T03:36:46.036Z","occupations":[{"code":"35-3023.00","title":"Fast Food and Counter Workers","slug":"fast-food-and-counter-workers"},{"code":"35-3031.00","title":"Waiters and Waitresses","slug":"waiters-and-waitresses"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"}],"industries":[{"code":"722513","title":"Limited-Service Restaurants","slug":"limited-service-restaurants"},{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"722515","title":"Snack and Nonalcoholic Beverage Bars","slug":"snack-and-nonalcoholic-beverage-bars"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"PHONE CREW","description":"If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.\n\nPHONE CREW\nFull time or Part time Front of the House Rikos Darien, Darien, CT, US\n\n30+ days ago Requisition ID: 1027\n\nAbout the Role\nAs a face for our restaurant and brand, our Phone Crew order takers are important for creating and maintaining positive customer interactions. The Phone Crew is responsible for assisting customers with menu selection, recommendations, and taking accurate food orders in a friendly and hospitable manner. This role effectively keeps the flow of the restaurant moving smoothly by maintaining clear communication and teamwork.\n\nMinimum Qualifications\n\nHave excellent menu knowledge of all items\n\nExceptional customer service and hospitality skills\n\nAbility to work well with others\n\nAvailability to work a variety of shifts including mornings, evenings and weekends\n\nAbility to answer, report, and follow all supervisor instructions and directions\n\nPreferred Qualifications\n\nAbility to multitask and prioritize in a fast‑paced environment\n\nExperience with POS systems a plus\n\nResponsibilities\n\nGreet every customer with Riko's welcome message\n\nProviding exceptional customer service by addressing customer inquiries and concerns in a timely and professional manner\n\nAssist customers with menu selection and answer all questions in a respectful and patient manner\n\nRepeat customer orders for accuracy before entering them into the Point of Sale System\n\nCommunicate with the kitchen staff to make sure orders are accurate\n\nD uring off peak times, assist with restocking or other duties as assigned\n\nContributing to the overall success of the organization by meeting individual and team performance goals\n\nSkills\nAs a Phone Crew member, you will utilize your exceptional communication and interpersonal skills to provide top‑notch customer service. You will also need to be organized and detail‑oriented in order to accurately document all customer interactions. Additionally, you will need to greet customers in a pleasant tone, accurately enter orders into the POS system and read back orders for confirmation.\n\n#J-18808-Ljbffr","datePosted":"2026-07-11T03:36:46.036Z","dateModified":"2026-07-11T03:36:46.036Z","hiringOrganization":{"@type":"Organization","name":"Evolving Solution Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Darien","addressRegion":"CT","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f7ee461790d4b81b314a3202"},"url":"https://jobsearcher.com/jobs/f7ee461790d4b81b314a3202"}}