{"schemaVersion":"jobsearcher.job.v1","id":"f7e18e044f26c5d382d8d475","url":"https://jobsearcher.com/jobs/f7e18e044f26c5d382d8d475","canonicalUrl":"https://jobsearcher.com/jobs/f7e18e044f26c5d382d8d475","title":"IT Manager, OTS","description":"Overview\nAs IT Operations Manager, you lead a multi-location team delivering innovative technical support to Amazon’s Operations. You drive reliable IT infrastructure, collaborating with operations to enable fast, accurate fulfillment globally. You’ll oversee infrastructure builds in new facilities and manage day-to-day technical support and SLAs. This role combines people leadership with hands-on execution to support safety, efficiency, and customer promises. A rewarding chance to shape IT services across a worldwide logistics network.\n\nCompensation / Benefitssign-on payments and RSUshealth insurance (medical, dental, vision)401(k) matchingpaid time offparental leaveadoption and surrogacy reimbursement\nResponsibilitiesHire, train, and develop a team of IT professionalsSupport safety programs and OSHA compliance to ensure a safe work environment for all associatesInteract with management and staff to provide technical assistance for continuous improvement of IT solutionsEstablish and maintain a positive, productive relationship with operational partners and staffLead infrastructure builds in new facilitiesPlan, organize, schedule, and supervise day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installationsMeasure, monitor, and maintain the team’s ability to meet or exceed SLA targetsDevelop and maintain policies, procedures, and processesOversee management of equipment and parts inventoryCreate, manage, and support recognition and communication programsTravel up to 30%\nKey requirements5+ years of experience developing a team of technical professionals across multiple locations2+ years of experience leading technology teams as an IT operations managerBachelor’s degree, or 4+ years of professional or military experienceKnowledge of Linux or Unix systems administrationleadershipcommunicationstakeholder managementLinux/Unix systems administrationsystem management toolsclient/server environments","company":"Amazon","rawCompany":"amazon","city":"Modesto","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-09-15T04:16:21.593Z","occupations":[{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Manager, OTS","description":"Overview\nAs IT Operations Manager, you lead a multi-location team delivering innovative technical support to Amazon’s Operations. You drive reliable IT infrastructure, collaborating with operations to enable fast, accurate fulfillment globally. You’ll oversee infrastructure builds in new facilities and manage day-to-day technical support and SLAs. This role combines people leadership with hands-on execution to support safety, efficiency, and customer promises. A rewarding chance to shape IT services across a worldwide logistics network.\n\nCompensation / Benefitssign-on payments and RSUshealth insurance (medical, dental, vision)401(k) matchingpaid time offparental leaveadoption and surrogacy reimbursement\nResponsibilitiesHire, train, and develop a team of IT professionalsSupport safety programs and OSHA compliance to ensure a safe work environment for all associatesInteract with management and staff to provide technical assistance for continuous improvement of IT solutionsEstablish and maintain a positive, productive relationship with operational partners and staffLead infrastructure builds in new facilitiesPlan, organize, schedule, and supervise day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installationsMeasure, monitor, and maintain the team’s ability to meet or exceed SLA targetsDevelop and maintain policies, procedures, and processesOversee management of equipment and parts inventoryCreate, manage, and support recognition and communication programsTravel up to 30%\nKey requirements5+ years of experience developing a team of technical professionals across multiple locations2+ years of experience leading technology teams as an IT operations managerBachelor’s degree, or 4+ years of professional or military experienceKnowledge of Linux or Unix systems administrationleadershipcommunicationstakeholder managementLinux/Unix systems administrationsystem management toolsclient/server environments","datePosted":"2026-09-15T04:16:21.593Z","dateModified":"2026-09-15T04:16:21.593Z","hiringOrganization":{"@type":"Organization","name":"Amazon","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Modesto","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f7e18e044f26c5d382d8d475"},"url":"https://jobsearcher.com/jobs/f7e18e044f26c5d382d8d475"}}