{"schemaVersion":"jobsearcher.job.v1","id":"f7d799c462cf14366eb7ecbb","url":"https://jobsearcher.com/jobs/f7d799c462cf14366eb7ecbb","canonicalUrl":"https://jobsearcher.com/jobs/f7d799c462cf14366eb7ecbb","title":"PGM - Program Director","description":"AgencyTargetbaseJob FunctionProjects and Performance ImprovementJob SubfunctionProject and Program ManagementJob DescriptionAs a data-driven, strategic marketing agency, we believe our clients become stronger when they leverage the wealth of information consumers provide every day. At Targetbase, we integrate technology, analytics, creative, digital and strategy to create a better consumer experience, which improves consumer engagement and drives a more profitable outcome for clients.JOB SCOPE & PURPOSEThe Director, Program Management, is responsible for driving the execution of client programs across the agency from conception through delivery. This includes managing scope and resources, budget tracking, and oversight of project workplans. Overall, this position requires a proactive process-oriented thinker who embraces challenges and rallies teams to ensure program success.Main ResponsibilitiesPrimary PMO point of contact within the agency for assigned Client teams and projects.Works with Crafts across the agency to define, estimate, and align on the overall scope of large programs.Attends weekly internal status meetings, providing support to PMO team members who lead the meeting.Responsible for the project kick meeting with the CoE leads to ensure all parties are fully in agreement in terms of project definition, timing and identification of potential internal or external concerns.Ensures PMO team members are managing the development of project workplans inclusive of all crafts. Workplan will include expected timing broken out by craft.Works with PMO team members to monitor project progress against the timeline, workplan and Statement of Work (SOW).Addresses and escalates, as needed, variances related to scope, schedule, budget, or quality, ensuring scope changes are internally documented and resolved.Proactively communicates potential risks and works with the team to develop mitigation strategies to resolve issues.Regularly communicates updates to account lead to successfully manage client expectations based on the SOW.Defines, develops, and implements processes and best practices for Targetbase. Including rolling out new processes across the agency.Works with CoE leads to ensure staffing accurately reflects the project's scope and associated timelines.If project timing is changed, ensures staffing is updated appropriately.Monitor teams’ weekly time entry and escalates missing time and/or inaccuracies to appropriate Craft leads.Monitors project budget utilization vs revenue recognition vs project % completion and escalates concern to client leads.PERFORMANCE EXPECTATIONSEffectively manages PMO team members across client accounts.Ensures Client programs are completed on time and within budget.Develops and fosters strong working relationships with internal teams.Has a proactive attitude and is considered a team player by peers and managers.Adheres to established Targetbase standards and ensures compliance with processes.Responsible for process documentation development, review and maintenance.Educates the agency on Targetbase’s processes.Effectively communicates with the team to escalate and resolve conflict with positive outcomes.Focuses on solutions versus challenges.Is a problem-solver; makes decisions based on a combination of analysis, experience and judgment.Has strong knowledge of Targetbase’s processes and integrated service offerings. Understands the work performed for the client by each Craft.Able to resolve conflict easily and quickly, reducing organizational and interpersonal issues.Sets a model for high performance through effective planning, teamwork, strong relationships, strong decision-making, and overall professionalism.Committed to the vision and guiding principles of agency and competency.Required SkillsEXPERIENCE & EDUCATION7+ years of relevant, program or project management experienceExperience Working In An Agency Is PreferredBachelor’s DegreeKNOWLEDGE & ABILITYDemonstrated ability to lead Client programs with minimal supervision in a fast-paced environment where resources are often shared across programsStrong planning, organization, and coordination skills.Ability to manage competing priorities.Strong interpersonal and communication skills across all levels of the agencySolid PC skills and Microsoft software experience (Word, Excel, Outlook)Working knowledge of Workfront or other tracking and project management softwarePosition RequirementsOvertime as necessaryTravel as necessaryWe work a hybrid schedule - 3 days in office and 2 days working from home. Candidates must local to the DFW area and willing to be onsite in the Irving office 3 days per week.Targetbase is a part of Omnicom Precision Marketing Group (OPMG). OPMG aligns Omnicom’s global digital, data and CRM capabilities to deliver precisely targeted and meaningful customer experiences at scale. Using its universal framework of connected data, connected intelligence and connected experiences, OPMG provides services that include data-driven product / service design, technology strategy and implementation, CRM / loyalty strategy and activation, econometric and attribution modeling, technical and business consulting and digital experience design and development.2026057Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.Link to Recruitment Privacy Notice: https://www.omc.com/privacy-noticeFor US Job SeekersIt is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.","company":"Targetbase","rawCompany":"targetbase","city":"Arlington","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-07-15T09:19:39.040Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"}],"industries":[{"code":"541810","title":"Advertising Agencies","slug":"advertising-agencies"},{"code":"541890","title":"Other Services Related to Advertising","slug":"other-services-related-to-advertising"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"PGM - Program Director","description":"AgencyTargetbaseJob FunctionProjects and Performance ImprovementJob SubfunctionProject and Program ManagementJob DescriptionAs a data-driven, strategic marketing agency, we believe our clients become stronger when they leverage the wealth of information consumers provide every day. At Targetbase, we integrate technology, analytics, creative, digital and strategy to create a better consumer experience, which improves consumer engagement and drives a more profitable outcome for clients.JOB SCOPE & PURPOSEThe Director, Program Management, is responsible for driving the execution of client programs across the agency from conception through delivery. This includes managing scope and resources, budget tracking, and oversight of project workplans. Overall, this position requires a proactive process-oriented thinker who embraces challenges and rallies teams to ensure program success.Main ResponsibilitiesPrimary PMO point of contact within the agency for assigned Client teams and projects.Works with Crafts across the agency to define, estimate, and align on the overall scope of large programs.Attends weekly internal status meetings, providing support to PMO team members who lead the meeting.Responsible for the project kick meeting with the CoE leads to ensure all parties are fully in agreement in terms of project definition, timing and identification of potential internal or external concerns.Ensures PMO team members are managing the development of project workplans inclusive of all crafts. Workplan will include expected timing broken out by craft.Works with PMO team members to monitor project progress against the timeline, workplan and Statement of Work (SOW).Addresses and escalates, as needed, variances related to scope, schedule, budget, or quality, ensuring scope changes are internally documented and resolved.Proactively communicates potential risks and works with the team to develop mitigation strategies to resolve issues.Regularly communicates updates to account lead to successfully manage client expectations based on the SOW.Defines, develops, and implements processes and best practices for Targetbase. Including rolling out new processes across the agency.Works with CoE leads to ensure staffing accurately reflects the project's scope and associated timelines.If project timing is changed, ensures staffing is updated appropriately.Monitor teams’ weekly time entry and escalates missing time and/or inaccuracies to appropriate Craft leads.Monitors project budget utilization vs revenue recognition vs project % completion and escalates concern to client leads.PERFORMANCE EXPECTATIONSEffectively manages PMO team members across client accounts.Ensures Client programs are completed on time and within budget.Develops and fosters strong working relationships with internal teams.Has a proactive attitude and is considered a team player by peers and managers.Adheres to established Targetbase standards and ensures compliance with processes.Responsible for process documentation development, review and maintenance.Educates the agency on Targetbase’s processes.Effectively communicates with the team to escalate and resolve conflict with positive outcomes.Focuses on solutions versus challenges.Is a problem-solver; makes decisions based on a combination of analysis, experience and judgment.Has strong knowledge of Targetbase’s processes and integrated service offerings. Understands the work performed for the client by each Craft.Able to resolve conflict easily and quickly, reducing organizational and interpersonal issues.Sets a model for high performance through effective planning, teamwork, strong relationships, strong decision-making, and overall professionalism.Committed to the vision and guiding principles of agency and competency.Required SkillsEXPERIENCE & EDUCATION7+ years of relevant, program or project management experienceExperience Working In An Agency Is PreferredBachelor’s DegreeKNOWLEDGE & ABILITYDemonstrated ability to lead Client programs with minimal supervision in a fast-paced environment where resources are often shared across programsStrong planning, organization, and coordination skills.Ability to manage competing priorities.Strong interpersonal and communication skills across all levels of the agencySolid PC skills and Microsoft software experience (Word, Excel, Outlook)Working knowledge of Workfront or other tracking and project management softwarePosition RequirementsOvertime as necessaryTravel as necessaryWe work a hybrid schedule - 3 days in office and 2 days working from home. Candidates must local to the DFW area and willing to be onsite in the Irving office 3 days per week.Targetbase is a part of Omnicom Precision Marketing Group (OPMG). OPMG aligns Omnicom’s global digital, data and CRM capabilities to deliver precisely targeted and meaningful customer experiences at scale. Using its universal framework of connected data, connected intelligence and connected experiences, OPMG provides services that include data-driven product / service design, technology strategy and implementation, CRM / loyalty strategy and activation, econometric and attribution modeling, technical and business consulting and digital experience design and development.2026057Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.Link to Recruitment Privacy Notice: https://www.omc.com/privacy-noticeFor US Job SeekersIt is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.","datePosted":"2026-07-15T09:19:39.040Z","dateModified":"2026-07-15T09:19:39.040Z","hiringOrganization":{"@type":"Organization","name":"Targetbase","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Arlington","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f7d799c462cf14366eb7ecbb"},"url":"https://jobsearcher.com/jobs/f7d799c462cf14366eb7ecbb"}}