{"schemaVersion":"jobsearcher.job.v1","id":"f7d0c676d97e7d2d67e85aab","url":"https://jobsearcher.com/jobs/f7d0c676d97e7d2d67e85aab","canonicalUrl":"https://jobsearcher.com/jobs/f7d0c676d97e7d2d67e85aab","title":"Client Strategy Associate","description":"Department: Client StrategyEmployment Type: Full TimeLocation: NapaCompensation: $65,000 - $80,000 / yearDescriptionLocation: Remote, Must be local to the Napa, CA AreaYou’re the kind of person who brings clarity to complexity.You notice the details that keep things running smoothly—and the patterns that help people make better decisions. When priorities collide or information gets messy, you’re the one who brings order, calm, and forward motion.You care about client experience. You like connecting dots across teams, translating data into insight, and making sure nothing important slips through the cracks. And you want your work to matter—to clients, to teammates, and to the business.That’s where Endsight comes in.Who We Are:Endsight is a fast-growing IT Managed Service Provider built on one core belief:When we help others thrive, we thrive too.We partner with small and mid-sized organizations—including nonprofits—to ensure their technology delivers real business value. Our teams collaborate across strategy, service delivery, finance, and operations to create thoughtful, high-impact client experiences.Working at Endsight feels a bit like being part of a great university—you’ll learn fast, build strong relationships, and grow alongside people who care deeply about doing great work.Benefits:Medical: Company pays 100% of the base plan for the employee and familyDental & Vision401(k) with employer matchingAccrued Paid Time Off9 Paid HolidaysCareer PathingPurpose — What You’ll DoAs a Client Strategy Associate (CSA), you’ll support our Pods’ Client Strategy teams by helping ensure client strategy processes are executed consistently and effectively. You’ll work closely with General Managers, Technical Account Managers, and cross-functional teams to improve client health, retention, and satisfaction.Your work will include:Supporting executive business reviews (EBRs) and client check-ins through scheduling, preparation, data analysis, and follow-upMonitoring client health trends and surfacing risks or opportunities using dashboards and reportsHelping drive resolution for client issues, disputes, and escalations across teamsSupporting onboarding, renewals, invoicing, and client communications using Endsight best practicesCollaborating with Finance, Professional Services, Support, and Sales to ensure a cohesive client experienceFor experienced CSAs, managing a small portfolio of clients to ensure they realize value from Endsight’s solutionsWho Thrives HereYou’ll do well in this role if you:Take pride in helping clients and teammates succeedEnjoy organizing information, managing follow-through, and improving processesCommunicate clearly, calmly, and professionally—especially when stakes are highAre comfortable working with data, systems, and structured workflowsLike collaborating across teams and building trusted relationshipsWant to grow your career in client strategy, customer success, or account leadershipExperience & SkillsWe’re looking for someone with 3–5 years of relevant experience, such as:Client success, account coordination, or service delivery rolesMSP, SaaS, or professional services environmentsCross-functional, client-facing work involving operations, finance, or supportYou’ll be successful if you bring:Strong organizational and follow-up skillsExperience working in CRM and/or PSA toolsConfidence managing recurring workflows (reporting, scheduling, invoicing support, escalations)Excellent written and verbal communication skillsA service-oriented mindset and steady approach under pressureWhy Join EndsightWork with a collaborative, purpose-driven teamBuild skills in client strategy, analytics, and cross-functional leadershipMake a direct impact on client retention and satisfactionGrow in a company that invests in learning, career paths, and doing the right thingJoin a Team That’s All-In on Helping You ThriveIf you’re ready to grow your impact, sharpen your client strategy skills, and help organizations thrive through thoughtful execution and collaboration—we’d love to meet you.Apply today and let’s build something excellent together.","company":"Endsight","rawCompany":"endsight","city":"Napa","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-06-12T02:04:00.267Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"13-1111.00","title":"Management Analysts","slug":"management-analysts"}],"industries":[{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Strategy Associate","description":"Department: Client StrategyEmployment Type: Full TimeLocation: NapaCompensation: $65,000 - $80,000 / yearDescriptionLocation: Remote, Must be local to the Napa, CA AreaYou’re the kind of person who brings clarity to complexity.You notice the details that keep things running smoothly—and the patterns that help people make better decisions. When priorities collide or information gets messy, you’re the one who brings order, calm, and forward motion.You care about client experience. You like connecting dots across teams, translating data into insight, and making sure nothing important slips through the cracks. And you want your work to matter—to clients, to teammates, and to the business.That’s where Endsight comes in.Who We Are:Endsight is a fast-growing IT Managed Service Provider built on one core belief:When we help others thrive, we thrive too.We partner with small and mid-sized organizations—including nonprofits—to ensure their technology delivers real business value. Our teams collaborate across strategy, service delivery, finance, and operations to create thoughtful, high-impact client experiences.Working at Endsight feels a bit like being part of a great university—you’ll learn fast, build strong relationships, and grow alongside people who care deeply about doing great work.Benefits:Medical: Company pays 100% of the base plan for the employee and familyDental & Vision401(k) with employer matchingAccrued Paid Time Off9 Paid HolidaysCareer PathingPurpose — What You’ll DoAs a Client Strategy Associate (CSA), you’ll support our Pods’ Client Strategy teams by helping ensure client strategy processes are executed consistently and effectively. You’ll work closely with General Managers, Technical Account Managers, and cross-functional teams to improve client health, retention, and satisfaction.Your work will include:Supporting executive business reviews (EBRs) and client check-ins through scheduling, preparation, data analysis, and follow-upMonitoring client health trends and surfacing risks or opportunities using dashboards and reportsHelping drive resolution for client issues, disputes, and escalations across teamsSupporting onboarding, renewals, invoicing, and client communications using Endsight best practicesCollaborating with Finance, Professional Services, Support, and Sales to ensure a cohesive client experienceFor experienced CSAs, managing a small portfolio of clients to ensure they realize value from Endsight’s solutionsWho Thrives HereYou’ll do well in this role if you:Take pride in helping clients and teammates succeedEnjoy organizing information, managing follow-through, and improving processesCommunicate clearly, calmly, and professionally—especially when stakes are highAre comfortable working with data, systems, and structured workflowsLike collaborating across teams and building trusted relationshipsWant to grow your career in client strategy, customer success, or account leadershipExperience & SkillsWe’re looking for someone with 3–5 years of relevant experience, such as:Client success, account coordination, or service delivery rolesMSP, SaaS, or professional services environmentsCross-functional, client-facing work involving operations, finance, or supportYou’ll be successful if you bring:Strong organizational and follow-up skillsExperience working in CRM and/or PSA toolsConfidence managing recurring workflows (reporting, scheduling, invoicing support, escalations)Excellent written and verbal communication skillsA service-oriented mindset and steady approach under pressureWhy Join EndsightWork with a collaborative, purpose-driven teamBuild skills in client strategy, analytics, and cross-functional leadershipMake a direct impact on client retention and satisfactionGrow in a company that invests in learning, career paths, and doing the right thingJoin a Team That’s All-In on Helping You ThriveIf you’re ready to grow your impact, sharpen your client strategy skills, and help organizations thrive through thoughtful execution and collaboration—we’d love to meet you.Apply today and let’s build something excellent together.","datePosted":"2026-06-12T02:04:00.267Z","dateModified":"2026-06-12T02:04:00.267Z","hiringOrganization":{"@type":"Organization","name":"Endsight","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Napa","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f7d0c676d97e7d2d67e85aab"},"url":"https://jobsearcher.com/jobs/f7d0c676d97e7d2d67e85aab"}}