Digital Consultant

Job DescriptionFirst Hawaiian Bank is seeking tech savvy, customer focused individuals to join our Digital Service Center team.Work ScheduleMonday–Friday 8:00am–7:00pm (work schedules vary)CompensationThe hourly salary range for this role is $20.00-$25.00/hour; commensurate with experience.ResponsibilitiesAs a Digital Consultant, you will play a key role in supporting customers across our digital channels while gaining valuable hands on experience with the bank’s digital platforms.QualificationsThe ideal candidate will have: High School Diploma required.Bachelor’s degree in degree in business, communications, computer science, MIS, or a related field preferred.1–2 years of experience in customer service, help desk support, or technical troubleshooting.Strong comfort with computers, digital systems, and online research.Clear verbal and written communication skills.Ability to type a minimum of 25 WPM.Interest in digital banking, technology support, or opportunities to contribute to digital service enhancements and initiatives.Highly organized, with strong ability to track issues, follow through to completion, and take ownership of resolving customer needs in a timely and accurate manner.