{"schemaVersion":"jobsearcher.job.v1","id":"f7662fb9bc05b061302b4004","url":"https://jobsearcher.com/jobs/f7662fb9bc05b061302b4004","canonicalUrl":"https://jobsearcher.com/jobs/f7662fb9bc05b061302b4004","title":"Problem Manager","description":"A company is looking for a Problem Manager for a contract role.\r\nKey Responsibilities\r\nOwn the post-incident review process for significant incidents, ensuring timely completion and structured analysis\r\nTrack corrective actions and defects identified through post-incident analysis to closure, partnering with Engineering and DevOps teams\r\nProduce high-quality root cause analysis documentation and maintain a consistent methodology for post-incident reviews\r\nRequired Qualifications\r\n3-5 years of experience in IT problem management, incident management, or a related role\r\nDemonstrated experience in conducting structured root cause analysis and producing RCA documentation\r\nFamiliarity with ITIL problem management principles and best practices\r\nExperience with ITSM or project tracking tools (e.g., Jira, ServiceNow)\r\nComfortable working in a cloud-hosted SaaS environment with technical fluency to engage with engineering teams","company":"Virtual Vocations","rawCompany":"virtual vocations","city":"Appleton","state":"WI","isRemote":false,"isActive":false,"createdAt":"2026-04-15T05:00:41.539Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Problem Manager","description":"A company is looking for a Problem Manager for a contract role.\r\nKey Responsibilities\r\nOwn the post-incident review process for significant incidents, ensuring timely completion and structured analysis\r\nTrack corrective actions and defects identified through post-incident analysis to closure, partnering with Engineering and DevOps teams\r\nProduce high-quality root cause analysis documentation and maintain a consistent methodology for post-incident reviews\r\nRequired Qualifications\r\n3-5 years of experience in IT problem management, incident management, or a related role\r\nDemonstrated experience in conducting structured root cause analysis and producing RCA documentation\r\nFamiliarity with ITIL problem management principles and best practices\r\nExperience with ITSM or project tracking tools (e.g., Jira, ServiceNow)\r\nComfortable working in a cloud-hosted SaaS environment with technical fluency to engage with engineering teams","datePosted":"2026-04-15T05:00:41.539Z","dateModified":"2026-04-15T05:00:41.539Z","hiringOrganization":{"@type":"Organization","name":"Virtual Vocations","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Appleton","addressRegion":"WI","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f7662fb9bc05b061302b4004"},"url":"https://jobsearcher.com/jobs/f7662fb9bc05b061302b4004"}}