{"schemaVersion":"jobsearcher.job.v1","id":"f72f1cbeb2fb590e99c7f801","url":"https://jobsearcher.com/jobs/f72f1cbeb2fb590e99c7f801","canonicalUrl":"https://jobsearcher.com/jobs/f72f1cbeb2fb590e99c7f801","title":"Program Manager","description":"Help Buda Entrepreneurs Move from Big Ideas to Main Street Success!\n\nThe Depot on Main Program Manager leads Buda EDC’s Collective Marketplace store and retail incubator, supporting up to three independently operated retail participants. This role combines retail operations, entrepreneur support, program administration, facility coordination, events, and community engagement to help emerging businesses launch, grow, and graduate into permanent commercial locations in Buda.\n\nPosition Summary\n\nResponsible for the strategic leadership and daily operation of The Depot on Main at 317 N Main Street, the Program Manager administers participant requirements, delivers business-development programming, maintains a safe and customer-ready retail environment, tracks outcomes, and represents Buda EDC professionally. The position works closely with Buda EDC staff and community partners to strengthen participant performance and make the Depot a welcoming downtown destination and effective pathway to permanent commercial space.\n\nKey Responsibilities\n\nRetail Operations & Collective Marketplace\n\n* Manage daily Marketplace operations, including staffing and scheduling, opening and closing, customer service, point-of-sale activity, returns, reconciliations, and reporting.\n* Establish and enforce merchandising, signage, product-display, and customer-service standards that create a cohesive shopping experience.\n* Monitor inventory, sales trends, product performance, and participant results; coordinate accurate point-of-sale, rental, and financial reporting with Buda EDC staff.\n\nProgram Leadership & Participant Management\n\n* Manage the Collective Marketplace and up to three Individual Retail Incubator Spaces (IRIS) in accordance with Buda EDC policies, participant agreements, and operating procedures.\n* Serve as the primary day-to-day contact for participants and coordinate Depot recruitment support, interviews, onboarding, opening readiness, renewals, graduation, and offboarding.\n* Conduct participant and Depot-wide meetings; review performance, identify challenges, document action items, and encourage collaboration.\n* Monitor approved concepts, product mix, operating hours, staffing, insurance, permits, reporting, merchandising, and other participation requirements; coordinate coaching or corrective action and elevate material compliance issues.\n* Maintain complete participant files, agreements, certificates, reports, attendance records, and program documentation.\n\nBusiness Development, Training & Graduation\n\n* Plan, coordinate, and facilitate required business-development programming, including an initial business assessment, measurable goals, periodic reviews, and performance tracking.\n* Create and maintain an individualized graduation strategy for each participant and connect businesses with appropriate resources.\n* Evaluate program effectiveness and recommend improvements to curriculum, participant support, policies, operations, and performance measures.\n\nDepot Operations & Facility Coordination\n\n* Maintain a visible presence during operating hours, peak periods, events, and participant transitions.\n* Ensure retail and shared spaces are clean, safe, accessible, welcoming, and customer-ready; monitor facility conditions and coordinate building-related concerns and maintenance with staff and vendors.\n* Coordinate building access, keys, deliveries, inspections, vendor visits, and approved physical changes while protecting the historic property.\n* Maintain operational calendars, staffing coverage, event schedules, participant contacts, and building procedures.\n\nMarketing, Events, & Community Engagement\n\n* Plan and execute retail events, workshops, promotions, holiday programming, grand openings, open houses, and community activities that increase traffic, sales, and downtown activation.\n* Develop and coordinate collaborative marketing and cross-promotion among participants, Downtown Buda businesses, the City of Buda, and community partners.\n* Work with Buda EDC marketing staff to promote The Depot on Main, participant stories, event information, and sales highlights for approved communications.\n* Build relationships with merchants, local organizations, sponsors, tourism partners, and resource providers; attend networking functions, public events, Board or stakeholder meetings, and other engagements as assigned.\n\nBuda EDC Representation & Customer Experience\n\n* Serve as a highly visible, professional, knowledgeable, and welcoming representative of Buda EDC to entrepreneurs, customers, residents, visitors, officials, and community partners.\n* Communicate the purpose of The Depot on Main, Buda HIVE, and related small-business initiatives accurately and consistently.\n* Model exceptional customer service, professionalism, collaboration, inclusion, and respect; refer policy, legal, media, public-information, or sensitive matters to appropriate staff.\n* Protect confidential, proprietary, and commercially sensitive information while following applicable public-information and records-retention requirements.\n* Perform other duties and special projects as assigned.\n\nHours of Work\n\nThis is a full-time, exempt position with an expected schedule of 40 hours per week. The position requires a flexible schedule and consistent on-site presence, including some evenings, weekends, holidays, and peak retail periods based on operational and event needs.\n\nRequired Education & Experience\n\n* High school diploma or equivalent and at least five years of progressively responsible experience in retail, small-business development, entrepreneurship, business incubation, hospitality, event operations, or a related field; OR at least three years of retail management experience.\n* Experience with retail operations such as staff scheduling, customer service, merchandising, point-of-sale systems, inventory, vendor relationships, and/or financial reconciliation.\n* Experience coordinating multiple projects, programs, workshops, or events with diverse stakeholders and coaching, training, or supporting entrepreneurs, employees, vendors, or program participants.\n* Valid driver’s license and ability to travel locally for meetings, events, training, and business visits.\n\nPreferred Qualifications\n\n* Bachelor’s degree in business, entrepreneurship, marketing, retail management, hospitality, economic development, public administration, or a related field.\n* Experience as a small business owner, retail store manager, with a business incubator, accelerator, shared marketplace, Main Street program, economic-development initiative, local government, nonprofit, or public-facing community program.\n* Knowledge of small-business finance, business planning, retail metrics, commercial leasing, entrepreneurship resources, budgeting, sales-tax reporting, and program-performance analysis.\n* Experience with Shopify, Square, or comparable point-of-sale, inventory, scheduling, CRM, and reporting platforms.\n\nSkills & Abilities\n\n* Strong leadership, sound judgment, initiative, accountability, and ability to work independently within established policies.\n* Excellent organization and ability to manage multiple participants, deadlines, events, operational needs, and competing priorities.\n* Excellent written, verbal, facilitation, public-speaking, relationship-building, and customer-service skills.\n* Ability to interpret agreements and procedures, communicate expectations consistently, address conflict and performance concerns constructively, and recognize when matters require escalation.\n* Experience in reviewing sales and financial information, identifying trends, maintaining accurate records, and preparing reports.\n* Proficiency with Microsoft Office Suite and ability to learn Buda EDC systems, point-of-sale technology, and program-management platforms.\n* Collaborative, adaptable, receptive to feedback, discreet with confidential information, and passionate about strengthening entrepreneurs and the Buda business community.\n\nBenefits of Working for Buda EDC\n\n* Generous vacation and sick leave.\n* Health, dental, and vision insurance.\n* TMRS retirement benefits.\n* Professional development and opportunities to make a visible impact in Buda.\n\nWork Environment & Physical Demands\n\nThe following requirements are representative of those needed to perform the essential functions of the position. Reasonable accommodations may be made for individuals with disabilities.\n\n* Remain stationary and frequently operate a computer, point-of-sale system, telephone, and other office or retail equipment.\n* Move throughout the Depot and between retail spaces for extended periods, including standing and walking during events and peak operating periods.\n* Use manual dexterity and visual acuity for merchandising, inventory, document review, cash handling, and technology; communicate clearly and hear alarms, customer requests, and operational instructions.\n* Occasionally move, lift, carry, push, or pull merchandise, event supplies, fixtures, and equipment weighing up to 30 pounds.\n* Work indoors and outdoors and occasionally in crowded, noisy, hot, cold, or changing conditions; travel within the city and surrounding area for meetings, business visits, training, and events.\n* Work efficiently in a fast-paced public environment with frequent interruptions, changing priorities, and occasional urgent operational issues.\n\nGeneral Statement\n\nThis job description identifies the essential functions and general scope of the position and is not an exhaustive list of all responsibilities or duties. Additional functions may be assigned by supervisory personnel. The position will remain open until filled.\n\nEqual Opportunity Statement for Employment\n\nBuda EDC provides equal employment opportunities to all employees and applicants in accordance with applicable law and prohibits unlawful discrimination and workplace harassment.\n\nPay: $75,000.00 - $85,000.00 per year\n\nWork Location: In person","company":"Buda Economic Development","rawCompany":"buda economic development","city":"Buda","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-19T18:08:10.643Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"}],"industries":[{"code":"926110","title":"Administration of General Economic Programs","slug":"administration-of-general-economic-programs"},{"code":"455110","title":"Department Stores","slug":"department-stores"},{"code":"455219","title":"All Other General Merchandise Retailers","slug":"all-other-general-merchandise-retailers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager","description":"Help Buda Entrepreneurs Move from Big Ideas to Main Street Success!\n\nThe Depot on Main Program Manager leads Buda EDC’s Collective Marketplace store and retail incubator, supporting up to three independently operated retail participants. This role combines retail operations, entrepreneur support, program administration, facility coordination, events, and community engagement to help emerging businesses launch, grow, and graduate into permanent commercial locations in Buda.\n\nPosition Summary\n\nResponsible for the strategic leadership and daily operation of The Depot on Main at 317 N Main Street, the Program Manager administers participant requirements, delivers business-development programming, maintains a safe and customer-ready retail environment, tracks outcomes, and represents Buda EDC professionally. The position works closely with Buda EDC staff and community partners to strengthen participant performance and make the Depot a welcoming downtown destination and effective pathway to permanent commercial space.\n\nKey Responsibilities\n\nRetail Operations & Collective Marketplace\n\n* Manage daily Marketplace operations, including staffing and scheduling, opening and closing, customer service, point-of-sale activity, returns, reconciliations, and reporting.\n* Establish and enforce merchandising, signage, product-display, and customer-service standards that create a cohesive shopping experience.\n* Monitor inventory, sales trends, product performance, and participant results; coordinate accurate point-of-sale, rental, and financial reporting with Buda EDC staff.\n\nProgram Leadership & Participant Management\n\n* Manage the Collective Marketplace and up to three Individual Retail Incubator Spaces (IRIS) in accordance with Buda EDC policies, participant agreements, and operating procedures.\n* Serve as the primary day-to-day contact for participants and coordinate Depot recruitment support, interviews, onboarding, opening readiness, renewals, graduation, and offboarding.\n* Conduct participant and Depot-wide meetings; review performance, identify challenges, document action items, and encourage collaboration.\n* Monitor approved concepts, product mix, operating hours, staffing, insurance, permits, reporting, merchandising, and other participation requirements; coordinate coaching or corrective action and elevate material compliance issues.\n* Maintain complete participant files, agreements, certificates, reports, attendance records, and program documentation.\n\nBusiness Development, Training & Graduation\n\n* Plan, coordinate, and facilitate required business-development programming, including an initial business assessment, measurable goals, periodic reviews, and performance tracking.\n* Create and maintain an individualized graduation strategy for each participant and connect businesses with appropriate resources.\n* Evaluate program effectiveness and recommend improvements to curriculum, participant support, policies, operations, and performance measures.\n\nDepot Operations & Facility Coordination\n\n* Maintain a visible presence during operating hours, peak periods, events, and participant transitions.\n* Ensure retail and shared spaces are clean, safe, accessible, welcoming, and customer-ready; monitor facility conditions and coordinate building-related concerns and maintenance with staff and vendors.\n* Coordinate building access, keys, deliveries, inspections, vendor visits, and approved physical changes while protecting the historic property.\n* Maintain operational calendars, staffing coverage, event schedules, participant contacts, and building procedures.\n\nMarketing, Events, & Community Engagement\n\n* Plan and execute retail events, workshops, promotions, holiday programming, grand openings, open houses, and community activities that increase traffic, sales, and downtown activation.\n* Develop and coordinate collaborative marketing and cross-promotion among participants, Downtown Buda businesses, the City of Buda, and community partners.\n* Work with Buda EDC marketing staff to promote The Depot on Main, participant stories, event information, and sales highlights for approved communications.\n* Build relationships with merchants, local organizations, sponsors, tourism partners, and resource providers; attend networking functions, public events, Board or stakeholder meetings, and other engagements as assigned.\n\nBuda EDC Representation & Customer Experience\n\n* Serve as a highly visible, professional, knowledgeable, and welcoming representative of Buda EDC to entrepreneurs, customers, residents, visitors, officials, and community partners.\n* Communicate the purpose of The Depot on Main, Buda HIVE, and related small-business initiatives accurately and consistently.\n* Model exceptional customer service, professionalism, collaboration, inclusion, and respect; refer policy, legal, media, public-information, or sensitive matters to appropriate staff.\n* Protect confidential, proprietary, and commercially sensitive information while following applicable public-information and records-retention requirements.\n* Perform other duties and special projects as assigned.\n\nHours of Work\n\nThis is a full-time, exempt position with an expected schedule of 40 hours per week. The position requires a flexible schedule and consistent on-site presence, including some evenings, weekends, holidays, and peak retail periods based on operational and event needs.\n\nRequired Education & Experience\n\n* High school diploma or equivalent and at least five years of progressively responsible experience in retail, small-business development, entrepreneurship, business incubation, hospitality, event operations, or a related field; OR at least three years of retail management experience.\n* Experience with retail operations such as staff scheduling, customer service, merchandising, point-of-sale systems, inventory, vendor relationships, and/or financial reconciliation.\n* Experience coordinating multiple projects, programs, workshops, or events with diverse stakeholders and coaching, training, or supporting entrepreneurs, employees, vendors, or program participants.\n* Valid driver’s license and ability to travel locally for meetings, events, training, and business visits.\n\nPreferred Qualifications\n\n* Bachelor’s degree in business, entrepreneurship, marketing, retail management, hospitality, economic development, public administration, or a related field.\n* Experience as a small business owner, retail store manager, with a business incubator, accelerator, shared marketplace, Main Street program, economic-development initiative, local government, nonprofit, or public-facing community program.\n* Knowledge of small-business finance, business planning, retail metrics, commercial leasing, entrepreneurship resources, budgeting, sales-tax reporting, and program-performance analysis.\n* Experience with Shopify, Square, or comparable point-of-sale, inventory, scheduling, CRM, and reporting platforms.\n\nSkills & Abilities\n\n* Strong leadership, sound judgment, initiative, accountability, and ability to work independently within established policies.\n* Excellent organization and ability to manage multiple participants, deadlines, events, operational needs, and competing priorities.\n* Excellent written, verbal, facilitation, public-speaking, relationship-building, and customer-service skills.\n* Ability to interpret agreements and procedures, communicate expectations consistently, address conflict and performance concerns constructively, and recognize when matters require escalation.\n* Experience in reviewing sales and financial information, identifying trends, maintaining accurate records, and preparing reports.\n* Proficiency with Microsoft Office Suite and ability to learn Buda EDC systems, point-of-sale technology, and program-management platforms.\n* Collaborative, adaptable, receptive to feedback, discreet with confidential information, and passionate about strengthening entrepreneurs and the Buda business community.\n\nBenefits of Working for Buda EDC\n\n* Generous vacation and sick leave.\n* Health, dental, and vision insurance.\n* TMRS retirement benefits.\n* Professional development and opportunities to make a visible impact in Buda.\n\nWork Environment & Physical Demands\n\nThe following requirements are representative of those needed to perform the essential functions of the position. Reasonable accommodations may be made for individuals with disabilities.\n\n* Remain stationary and frequently operate a computer, point-of-sale system, telephone, and other office or retail equipment.\n* Move throughout the Depot and between retail spaces for extended periods, including standing and walking during events and peak operating periods.\n* Use manual dexterity and visual acuity for merchandising, inventory, document review, cash handling, and technology; communicate clearly and hear alarms, customer requests, and operational instructions.\n* Occasionally move, lift, carry, push, or pull merchandise, event supplies, fixtures, and equipment weighing up to 30 pounds.\n* Work indoors and outdoors and occasionally in crowded, noisy, hot, cold, or changing conditions; travel within the city and surrounding area for meetings, business visits, training, and events.\n* Work efficiently in a fast-paced public environment with frequent interruptions, changing priorities, and occasional urgent operational issues.\n\nGeneral Statement\n\nThis job description identifies the essential functions and general scope of the position and is not an exhaustive list of all responsibilities or duties. Additional functions may be assigned by supervisory personnel. The position will remain open until filled.\n\nEqual Opportunity Statement for Employment\n\nBuda EDC provides equal employment opportunities to all employees and applicants in accordance with applicable law and prohibits unlawful discrimination and workplace harassment.\n\nPay: $75,000.00 - $85,000.00 per year\n\nWork Location: In person","datePosted":"2026-08-19T18:08:10.643Z","dateModified":"2026-08-19T18:08:10.643Z","hiringOrganization":{"@type":"Organization","name":"Buda Economic Development","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Buda","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f72f1cbeb2fb590e99c7f801"},"url":"https://jobsearcher.com/jobs/f72f1cbeb2fb590e99c7f801"}}