{"schemaVersion":"jobsearcher.job.v1","id":"f723d9aeaaa8fbb943d11dee","url":"https://jobsearcher.com/jobs/f723d9aeaaa8fbb943d11dee","canonicalUrl":"https://jobsearcher.com/jobs/f723d9aeaaa8fbb943d11dee","title":"Solution Engineer","description":"At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.\nSo, what's the role all about?\nThe Solution Engineer is the primary technical resource for the field sales force, responsible for actively driving and managing the technology evaluation stage of the sales process up to point-of-sale. The Solution Engineer engages externally with client decision-makers and internally in tight collaboration with other Solution Engineers, Solution Sales Executives, Account Executives and Product Management.\nHow will you make an impact?\nEffectively articulate technology and product positioning to both business and technical audiences, while leading strategic technical initiatives throughout the sales process to demonstrate NICE's technical advantages.\nProfessionally and independently conduct discovery conversations and needs analysis for technical topics.\nNavigate the technical sales process with a coordinated focus on solution development through discovery and requirements gathering, personalized demonstrations, validation and documented design.\nManage and interpret customer requirements and use targeted questioning skills to understand, anticipate and match NICE customer technical capabilities to the products.\nCreate and deliver compelling, customer centric technical presentations and demonstrations by connecting technical features to customer business capabilities and drivers.\nIdentify challenges of the customer to assure complete customer satisfaction through all stages of the sales process.\nCollaborate with the sales team and provide a team approach for customer engagements.\nRespond to functional and technical elements of RFIs/RFPs.\nInteract directly with Product Management to understand how the roadmap might fulfill customer needs.\nHave you got what it takes?\nAdvanced knowledge of WFM principals and fundamentals.\nExperience using WFM software (NICE WFM a plus).\nAbility to manipulate data using common Microsoft tools such as Excel or MS Access to create custom reports for data analysis.\nUnderstanding of relational databases such as MSSQL and Oracle.\nExceptional communication and presentations skills. Highly articulate and able to confidently explain complex models in a clear simplified manner.\nStrategic thinker with a strong technical aptitude and distinctive passion for seeking technical depth and complete understanding.\nCollaborative team oriented approach to selling with the ability to develop relationships with the 'C' or VP level business users to sell based on business value and influencing on technical issues.\nExcellent organizational skills with the ability to manage multiple complex sales opportunities simultaneously.\nInherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities and processes to achieve revenue results.\nExperience in selling enterprise level software is a plus.\nKnowledge of ACD environments and routing rule concepts.\nWhat's in it for you?\nJoin an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!\nRequisition ID: 9878\nReporting into: Director of Solution Engineering\nRole Type: Individual Contributor\nAbout NiCE\nNICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.\nKnown as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.\nNiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.","company":"Nice0a1ef543","rawCompany":"nice0a1ef543","city":"Dallas","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-04-14T11:03:58.361Z","occupations":[{"code":"41-9031.00","title":"Sales Engineers","slug":"sales-engineers"},{"code":"41-4011.00","title":"Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-technical-and-scientific-products"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Solution Engineer","description":"At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.\nSo, what's the role all about?\nThe Solution Engineer is the primary technical resource for the field sales force, responsible for actively driving and managing the technology evaluation stage of the sales process up to point-of-sale. The Solution Engineer engages externally with client decision-makers and internally in tight collaboration with other Solution Engineers, Solution Sales Executives, Account Executives and Product Management.\nHow will you make an impact?\nEffectively articulate technology and product positioning to both business and technical audiences, while leading strategic technical initiatives throughout the sales process to demonstrate NICE's technical advantages.\nProfessionally and independently conduct discovery conversations and needs analysis for technical topics.\nNavigate the technical sales process with a coordinated focus on solution development through discovery and requirements gathering, personalized demonstrations, validation and documented design.\nManage and interpret customer requirements and use targeted questioning skills to understand, anticipate and match NICE customer technical capabilities to the products.\nCreate and deliver compelling, customer centric technical presentations and demonstrations by connecting technical features to customer business capabilities and drivers.\nIdentify challenges of the customer to assure complete customer satisfaction through all stages of the sales process.\nCollaborate with the sales team and provide a team approach for customer engagements.\nRespond to functional and technical elements of RFIs/RFPs.\nInteract directly with Product Management to understand how the roadmap might fulfill customer needs.\nHave you got what it takes?\nAdvanced knowledge of WFM principals and fundamentals.\nExperience using WFM software (NICE WFM a plus).\nAbility to manipulate data using common Microsoft tools such as Excel or MS Access to create custom reports for data analysis.\nUnderstanding of relational databases such as MSSQL and Oracle.\nExceptional communication and presentations skills. Highly articulate and able to confidently explain complex models in a clear simplified manner.\nStrategic thinker with a strong technical aptitude and distinctive passion for seeking technical depth and complete understanding.\nCollaborative team oriented approach to selling with the ability to develop relationships with the 'C' or VP level business users to sell based on business value and influencing on technical issues.\nExcellent organizational skills with the ability to manage multiple complex sales opportunities simultaneously.\nInherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities and processes to achieve revenue results.\nExperience in selling enterprise level software is a plus.\nKnowledge of ACD environments and routing rule concepts.\nWhat's in it for you?\nJoin an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!\nRequisition ID: 9878\nReporting into: Director of Solution Engineering\nRole Type: Individual Contributor\nAbout NiCE\nNICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.\nKnown as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.\nNiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.","datePosted":"2026-04-14T11:03:58.361Z","dateModified":"2026-04-14T11:03:58.361Z","hiringOrganization":{"@type":"Organization","name":"Nice0a1ef543","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dallas","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f723d9aeaaa8fbb943d11dee"},"url":"https://jobsearcher.com/jobs/f723d9aeaaa8fbb943d11dee"}}