Production Manager
About Client:Client is a global financial services firm that provides a wide range of investment banking, securities, wealth management, and investment management services. It is a prominent global financial services firm with a rich history and a strong presence in the financial industry.The Client is committed to corporate responsibility and sustainability. It aims to make a positive impact on society through various initiatives, such as promoting environmental sustainability, supporting diversity and inclusion, and engaging in philanthropic activities. Rate Range: $54.57/Hr Job Description: Must:Linux and Unix Hands on Experience!Needs to be comfortable troubleshooting at OS LevelProduction Support ExpIncident Handling, Debugging live systems and on-call experienceScripting/Automation experience within PythonNot a Software Engineer but most be able to automate repetitive tasksComm skills MUST BE THERE!Will be working hands on with Dev Teams and the businessService now Experience from a ticketing perspectiveKnowledge of ITIL PrinciplesPlus:Good understanding of Java, GO, C , Scala etcGrafana and snowflakeAny Cloud ExpAgentic AI background or knowledgeMust haves:Good hands on Linux experience and SQLKnowledge for Python (more from a reading code perspective opposed from scripting)This is a pipeline requisition to be used for all open consultant positions for Reliability & Production Engineering (RPE) in Utah.Please submit candidates who satisfy requirements for either Production Support or System Reliability Engineering (SRE) roles.PRODUCTION SUPPORT ANALYSTAs Production Support Analyst, your responsibilities will include, but not be limited to:Monitoring for and resolving issues across the entire tech stack: hardware, software, application and network.A majority of your time will be devoted to production support activities.Working closely with engineering/development teams to address repetitive issues, reduce operational effort and the likelihood of future service disruptions.- Partnering with business users and other technology teams to manage significant events such as business continuity/disaster recovery tests, IPOs, stock splits, and major infrastructure changes. Defining and refining standard operating procedures for everything from monitoring to troubleshooting complex code and infrastructure issues.- Identifying and driving opportunities to improve platform supportability through automation.- Advocating for reliability priorities in application design reviews and operational readiness exercises for new and existing services.Participating in weekend and off hours on-call rotation.Collaborating and striving to understand business users needs and problems.Qualifications ExternalYou should apply if you have at least a Bachelors degree in Computer Science or other technical discipline(s), plus hands-on experience with any combination of the following: 3-5 years practical experience in production systems support or application development.Hands on experience managing systems in a large scale distributed Unix/Linux environment is essential.Effective communicator who is comfortable speaking in front of both internal/external groups as well as business clientDemonstrated ability to troubleshoot problems and debug to conclusively identify root causesKnowledge of ITIL Principles. ITIL certification is a plus.Knowledge of Unix/Linux operating system level concepts such as processes, memory allocation, and networking, with an understanding of how applications are affected by these, and ability to debug and troubleshoot accordingly.Automation-related experience is particularly valued, using scripting languages such as Python, bash, Perl, and/or Ruby.Higher-level compiled languages such as C , C#, JAVA, Scala, and Go are a big plus.- Working ability to interact with message transport platforms and protocols (MQ, CPS, XML, FIX) and distributed database technologies (DB2, Sybase, Mongo, GreenPlum, Postgres, KDB).- Autosys scheduling and batch processing conceptsExperience with source code and binary repositories, build tools, and CI/CD (Git, Artifactory, Jenkins, Docker) etc and data streaming technologies like Spark, Kafka etc.Hands on experience on enterprise tools set such as Grafana, Splunk, Dynatrace, AppDynamics, etc.Awareness of, and ability to reason through modern software & systems architectures, including load-balancing, queueing, caching, distributed systems failure modes generally, micro services, etc.SYSTEM RELIABILITY ANALYSTAs a System Reliability Analyst, your responsibilities will include, but not be limited to:Working closely with engineering/development teams to design, build, optimize, and maintain systems.Troubleshooting issues across the entire technology stack: hardware, software, application, and network.Aggressively targeting toil and operational risk, and deploying solutions to reduce these.Broadening infrastructure and application observability.Proactively identifying and addressing active or potential risks to system reliability.Advocating for reliability priorities in application design reviews and operational readiness exercises for new and existing services.Qualifications:External What skills and experience do I need?You should apply if you have at least a Bachelor's degree in Computer Science or other technical discipline(s), plus hands-on experience with any combination of the following:3-5 years practical experience in production systems support or application development- Hands on experience managing systems in a large scale distributed Unix/Linux environment is essential.Automation-related experience is required, using scripting languages such as Python, bash, Perl, and/or Ruby. Higher-level compiled languages such as C , C#, JAVA, Scala, and Go are a big plus.Deep knowledge of and hands-on experience applying the principles of System/Site Reliability Engineering (SRE).Practical experience designing and instrumenting SLO/SLI dashboards is particularly valuable.Hands on experience on enterprise tools such as AppDynamics, Grafana, Splunk, DynatraceExperience with Puppet, Ansible, Chef, GitHub or any automation/configuration/release management tools- Awareness of, and ability to reason through modern software and systems architectures, including loadBalancing, databases, queueing, caching, distributed systems failure modes, micro services, Cloud, etc.Working ability to interact with message transport platforms and protocols (MQ, CPS, XML, FIX) and distributed database technologies (DB2, Sybase, Mongo, GreenPlum, Postgres, KDB).Autosys scheduling and batch processing concepts.Deep understanding of infrastructure and operating system concepts such as processes, memory allocation, and networking, with an understanding of how applications are affected by the above, and ability to debug and troubleshoot accordingly.Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees. About ApTask:ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaJMboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer:At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.If you have any concerns or queries about your personal information, please feel free to contact our compliance team at Applicant Consent:By submitting your application, you agree to ApTask's (www.aptask.com) and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at 732-355-8000 or help@aptask.com. Message frequency may vary. Msg & data rates may apply.About ApTask:ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.Candidate Data Collection Disclaimer:At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.If you have any concerns or queries about your personal information, please feel free to contact our compliance team at .Applicant Consent:By submitting your application, you agree to ApTask's (www.aptask.com) and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at 732-355-8000 or help@aptask.com. Message frequency may vary. Msg & data rates may apply.