{"schemaVersion":"jobsearcher.job.v1","id":"f6b1bf997bb055ee1c514aaa","url":"https://jobsearcher.com/jobs/f6b1bf997bb055ee1c514aaa","canonicalUrl":"https://jobsearcher.com/jobs/f6b1bf997bb055ee1c514aaa","title":"Guest Services Agent / Night Auditor","description":"We’re looking for an upbeat and customer driven Guest Service Agent to assist guests during their stay while working closely with our other departments. Responsibilities include checking in guests, handling their requests and taking reservations. Ultimately, you will provide excellent customer service to guests and keep the front desk and operations running smoothly.\nResponsibilities\nCheck in guests, answer phones and take reservations\nRespond to guest complaints, requests and emergencies\nBalance the cash drawer and log receipts\nSkills\nAn eye for detail\nGood problem-solving skills\nStrong customer service skills\nThe ability to multitask\nStrong written and verbal communication skills\nAvailability to work overnight\nJob Types: Part-time, Full-time\nPay: $12.50 - $13.50 per hour\nBenefits:\nDental insurance\nEmployee discount\nHealth insurance\nPaid time off\nVision insurance\nSchedule:\n8 hour shift\nDay shift\nEvening shift\nHolidays\nNight shift\nWeekend availability\nEducation:\nHigh school or equivalent (Required)\nExperience:\nHotel Experience: 1 year (Preferred)\nFront Desk: 1 year (Preferred)\nWork Location: In person","company":"Best Western","rawCompany":"best western","city":"Roanoke","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-08-04T14:04:41.767Z","occupations":[{"code":"43-4081.00","title":"Hotel, Motel, and Resort Desk Clerks","slug":"hotel-motel-and-resort-desk-clerks"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"39-6012.00","title":"Concierges","slug":"concierges"}],"industries":[{"code":"721110","title":"Hotels (except Casino Hotels) and Motels","slug":"hotels-except-casino-hotels-and-motels"},{"code":"721199","title":"All Other Traveler Accommodation","slug":"all-other-traveler-accommodation"},{"code":"721120","title":"Casino Hotels","slug":"casino-hotels"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Guest Services Agent / Night Auditor","description":"We’re looking for an upbeat and customer driven Guest Service Agent to assist guests during their stay while working closely with our other departments. Responsibilities include checking in guests, handling their requests and taking reservations. Ultimately, you will provide excellent customer service to guests and keep the front desk and operations running smoothly.\nResponsibilities\nCheck in guests, answer phones and take reservations\nRespond to guest complaints, requests and emergencies\nBalance the cash drawer and log receipts\nSkills\nAn eye for detail\nGood problem-solving skills\nStrong customer service skills\nThe ability to multitask\nStrong written and verbal communication skills\nAvailability to work overnight\nJob Types: Part-time, Full-time\nPay: $12.50 - $13.50 per hour\nBenefits:\nDental insurance\nEmployee discount\nHealth insurance\nPaid time off\nVision insurance\nSchedule:\n8 hour shift\nDay shift\nEvening shift\nHolidays\nNight shift\nWeekend availability\nEducation:\nHigh school or equivalent (Required)\nExperience:\nHotel Experience: 1 year (Preferred)\nFront Desk: 1 year (Preferred)\nWork Location: In person","datePosted":"2026-08-04T14:04:41.767Z","dateModified":"2026-08-04T14:04:41.767Z","hiringOrganization":{"@type":"Organization","name":"Best Western","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Roanoke","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f6b1bf997bb055ee1c514aaa"},"url":"https://jobsearcher.com/jobs/f6b1bf997bb055ee1c514aaa"}}