Parts Associate

PARTS ASSOCIATE Well established, family-owned and operated, Material Handling dealership, looking for a Parts Associate to join our team. This fast-paced full-time position is based out of our Wenatchee, Washington headquarters. We are seeking an individual who takes pride in their work and will play a key support role for the best customers in the state of Washington. POSITION SUMMARY The individuals applying for this position will have a strong desire to develop, work hard and be part of a great team. This individual will perform a variety of customer service, marketing, promoting, and stocking duties related to the parts sales, receiving and delivery of parts that contribute to the efficient, safe and profitable operation of the parts department. They will assist both internal and external customers in properly identifying needed items, using all available resources. They will merchandise, invoice, and make any necessary entries to the inventory control system based on company guidelines. KNOWLEDGE/SKILLS/EXPERIENCE/EXPECTATIONS Required: Maintains a great attitude towards continuously improving & enjoys being part of a team Excellent Multi-tasking and time management skills is a must! Parts training and/or Material Handling industry experience Strong organizational skills Understanding of mechanical and technical terms Knowledge of parts operating systems strongly desired Strong interpersonal and customer service skills Military experience a bonus Education: High school or equivalent. Any 2-year or 4-year college or equivalent degrees a bonus Ability to pass a Washington state background check and Motor Vehicle Record check required Responsibilities: Receive, ship, and store parts as needed in accordance with DOT local, state, and federal guidelines. Ensure internal and external customers receive the correct parts in a timely manner. Proactively study and stay current on industry and product information. Record all sales (including lost sales) and/or customer transactions Assist in maintaining the retail sales floor and displays to meet or exceed the dealerships standards and ensure customer satisfaction. Take a proactive approach to inventory control by assisting and or reporting discrepancies. Mark and store parts in stockroom according to prearranged system and assist with cycle count duties. Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook. Assist in keeping parts department clean and professional. Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set. Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. Perform all other duties as assigned by management in a professional and efficient manner. Proactively manage the location, availability, shipping, receiving and branch transfers of our extensive Parts Inventory. Fully support the administration of all things “Parts” including, but not limited to: documenting, tracking, filing, organizing and other department administrative functions as needed. Actively seeks out at out administrative tasks, functions, and responsibilities with little to no direct supervision. “Develop & Build up” a Parts professional skill set and experience required to be highly successful overtime. All employees are expected to uphold and embody the MidCo Material Handling culture of providing “World Class” customer service while consistently maintaining a high level of integrity, ethics, and accountability. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization. COMPENSATION & BENEFITS Job Type: Full-time, 8-hour shift M-F. Work Location: Wenatchee, WA. We offer a competitive salary with very comprehensive benefits: Career advancement following proven results Safe Harbor 401(k) by Employer Health, Dental, Vision, & Prescription Insurance Flexible spending account (FSA) Paid National Holidays & Vacation Mid Columbia Forklift maintains a drug-free workplace, and as such, requires candidates to successfully pass a pre-employment drug test. About Mid Columbia Your Partner in Productivity Since 1978 we've helped businesses in Washington state get the equipment and training, they need to boost productivity, improve workplace safety, and eliminate inefficiencies. Mid Columbia is a full-service material handling dealership that covers outstanding customers in both Eastern and Western Washington with a focus on but not limited to: Forklift Sales, Service and Rentals both short and long-term rentals OSHA-Approved Training - improve safety and reduce risk with forklift and aerial lift training tailored to your operation Warehouse Solutions - including pallet racking, dock equipment and shelving Used Equipment - buy with confidence, all our used equipment includes a warranty Maintenance, Parts & Service - 24/7 mobile repair and quality parts. State of the Art Vans & Equipment Please check us out online at http://midcolumbiaforklift.com/ LIMITATIONS AND DISCLAIMER The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis. Mid Columbia Forklift is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, or the presence of a disability, which would not prevent the performance of essential job duties with, or without reasonable accommodation of any other protective status. EEO/M/W/Vet/Disability Pay: $20.00 - $25.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location: In person