Customer Growth Manager - B2B SaaS - Renewables & Infrastructure Focus - Salary DOE
Senior Account Executive - SaaS (Renewables & Infrastructure Focus) - Europe (Remote) - Salary DOELocation: Europe (remote)Salary Range: DOEEmployment Type: Full-TimeRole OverviewI'm working exclusively with a high-growth SaaS business that is implementing a Customer Growth Manager model, a hybrid role combining the best of full-cycle sales and strategic account management that leading SaaS companies are increasingly adopting..You will own the full revenue lifecycle from qualifying and closing inbound opportunities through to onboarding, adoption, expansion, and retention within your book of business. While the role benefits from a strong inbound pipeline, you'll also be expected to self-source a portion of your own leads through targeted outbound activity and network development. The platform is technically rich with multiple products, modules, and integrations, so this role rewards consultative sellers who can configure and demo solutions in real time and build long-term customer relationships that drive measurable outcomes.If you thrive at the intersection of closing new business and growing existing accounts and you want to own the full customer journey rather than hand off after the signature, this is worth a conversation.Key ResponsibilitiesOwn the full revenue lifecycle, qualification, discovery, closing, onboarding, adoption, expansion, and retentionLeverage a strong inbound pipeline of qualified opportunities, focusing on high-quality discovery, follow-up, and conversion alongside targeted ABM initiativesLead consultative sales processes tailored to each customer's workflows and operational needsConfigure and deliver high-impact product demos in real time, reflecting each customer's unique operational environmentDrive successful onboarding and early value realisation ensuring customers adopt key workflows and achieve measurable outcomes quicklyIdentify and close expansion opportunities within your book of business, acting as a strategic advisor to help customers scaleBuild and manage a portfolio of mid-market accounts with clear revenue targets across new business, expansion, and retentionCollaborate cross-functionally with SDR, marketing, and customer success teams to ensure a seamless buyer and customer experienceKey Requirements5–10+ years in a closing or account growth role at a SaaS company selling to SMB or mid-market clients. You've owned more than just the close, onboarding, adoption, expansion, and retention have been part of your remit.Comfortable self-sourcing 30–50% of your own pipeline through outbound prospecting, referrals, and network activation alongside inbound conversion.You've sold platforms with multiple modules, configurations, and integrations. You can speak to technical buyers about how things connect and customise, and translate that into clear commercial value for business stakeholders.You're skilled at deep discovery, building tailored solutions in real time, and delivering demos that map directly to customer pain points. You think like a consultant, not just a closer.You're comfortable navigating deals involving multiple decision-makers across technical, operational, and executive levels simultaneously.You've driven meaningful expansion and retention within a book of business — upsell, cross-sell, and multi-year agreements are familiar territory. You have the numbers to back it up.Mid-market focusYour experience is predominantly with SMB and mid-market clients. Candidates whose background is exclusively large enterprise- pharmaceuticals, banking, government, or public sector are unlikely to be a fit.Nice to have: experience in solar, renewables, infrastructure, or field service industries; familiarity with HubSpot, Outreach, or similar tools; MEDDIC, Challenger, or SPIN methodology experience.If this is of interest, please apply or email katie.rafferty@everec.co.uk