Employment Specialist

MissionAt Syracuse Northeast Community Center (SNCC) we engage, grow, and connect neighbors, supporting them in moving from emergency to self-reliance, health, and wellbeing.NEHDA, an affiliate of SNCC, empowers the Northside community by promoting quality housing, fostering financial security for families, and supporting businesses.SNCC is an equal-opportunity employer focused on developing a diverse staff to best serve the needs of all neighbors. NEHDA staff are SNCC employees.Job DescriptionThe 2Gen Employment Specialist supports individuals referred via Onondaga County 2Gen through comprehensive career development that includes assessment, guidance, training, development, and career mapping. This person will collaborate closely with Onondaga County 2Gen staff to provide comprehensive care for participants.The 2Gen Employment Specialist is a self-starter with strong relationship and organizational skills. 2Gen Employment Specialist will develop and sustain supportive participant relationships, track data, and engage participants with essential services that provide for the long-term wellbeing and health of participants.This position requires work at SNCC office (716 Hawley Avenue) and at the John H. Mulroy Civic Center offices of Onondga County 2Gen.Essential Job Duties And ResponsibilitiesReceive referrals from Onondaga County 2GenInitiate contact to evaluate, perform intake and Life Needs AssessmentDevelop trusting relationships and Individualized Employment Program (IEP)Implement IEP to develop soft skills and create employment materialsSupport participants in engaging with essential services and overcoming barriers around transportation, housing, public assistance, and employee assistanceConnect with employers/employment for ongoing supportEngage in continuous professional development around employment trends, job searching, resume writing, interviewing, soft skills, and compassionate coachingTrack program data and case notes within Salesforce and County databasesCommunicate progress and create reports with as directed by supervisorOther duties as assignedSupervisory DutiesCity of Syracuse resident with knowledge of the community preferredExperience in human services-related field preferredAble to work independently and in collaboration with Onondaga County personnel to administer programStrong listening, speaking, reading, and writing skillsMultilingual/multicultural preferredWelcoming, compassionate, and able to work well with community membersFlexible, collaborative, able to prioritize multiple tasks and manage timeProfessional and on-time, able to work an adjustable schedule as directedPossess reliable transportationBenefitsSNCC pays 85% of Excellus Gold 17 healthcare planSNCC pays 100% of Excellus dental planNYS Sick Leave for 90 days (1 hour credit/30 hours worked)150 hours of annual PTO (prorated as necessary) after 90 daysSNCC 401(k) contribution of 4%, vested after 1 year of continuous employment0.25% 401(k) match on up to 4% of employee contributionMinimum QualificationsRequirements listed represent necessary abilities and skills. Modifications may be made to enable all individuals to perform the essential functions.City of Syracuse resident with knowledge of the community preferredExperience in employment and/or human services-related field preferredAble to work independently and in collaboration with Onondaga County personnel to serve participantsStrong listening, speaking, reading, and writing skillsMultilingual/multicultural preferredWelcoming, compassionate, and able to work well with community membersFlexible, collaborative, able to prioritize multiple tasks and manage timeProfessional and on-time, able to work an adjustable schedule as directedMust possess reliable transportationCertificates and LicensesValid and clean NYS driver’slicenseAbility to pass criminal and DMV checks upon hireEquipment, Machines, and SoftwareRegular use, care, and security of computer, copier, and cell phoneSoftware includes MS Office, Salesforce, online databases, and othersWorking Conditions and Physical DemandsThis position requires the ability to travel throughout the service areaThere may be occassional exposure to outside weatherThe position requires the ability to work at a computer for extended periods and to attend meetingsStaff will maintain cleanliness and safety of assigned office and common spacesDisclaimersThis job description in no way states or implies these are the employee’s only duties. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor.SNCC reserves the right to revise job duties at any time at its sole discretion.All employment at SNCC is “at will.” Employees work closely with supervisors over a 90-day orientation ending with a performance evaluation.This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.