{"schemaVersion":"jobsearcher.job.v1","id":"f5cf70bcfeceec0777358a4f","url":"https://jobsearcher.com/jobs/f5cf70bcfeceec0777358a4f","canonicalUrl":"https://jobsearcher.com/jobs/f5cf70bcfeceec0777358a4f","title":"Network Technician","description":"Description:\nThis is a fast-paced role that demands the ability to multitask as you handle and respond to incoming support tickets. The technician will field customer service inquiries via phone or email, providing both remote and onsite technical support for clients' IT networks, servers, desktops, and laptops. Responsibilities include monitoring and addressing incoming support requests through phone, email, and our ticketing system. The technician is responsible for attempting to resolve each ticket and is expected to escalate unresolved issues or contact external vendors for additional support as needed. Additionally, the technician will contribute to the company's knowledgebase by maintaining customer documentation and outlining troubleshooting procedures. Ongoing professional development is encouraged, which includes reading, research, and the pursuit of relevant certifications.\nIdeal Candidate:\nHas experience in providing IT Support for a company or with a Managed Services Provider\nStrong computer hardware, software & networking skills (Primarily Windows environments)\nHas a passion for computers and technology\nHas a desire to help others\nIs comfortable meeting and speaking to new people\nExcellent listening skills to understand client computer problems\nWorks well under pressure\nExcellent time management and organization skills\nExcellent troubleshooting and problem solving for hardware and software issues\nResourceful for finding solutions independently for new/unknown issues or only needs minimal assistance to find a resolution\nCan follow instructions\nHigh attention to detail\nWorks well with others\nCan communicate clearly in English – read and write\nAvailable Monday – Friday 8am – 5pm\nWilling and able to work some evening and weekends\nEssential Functions:\nProvide remote and onsite IT technical support to client end users with the highest quality in customer service\nCreate and process all customer service requests to resolve client issues in a timely fashion\nPerform onsite technical support and system installation at client sites.\nUtilize research tools for reviewing client documentation as needed in support activities.\nMaintain knowledgebase to ensure accurate articles for efficient client troubleshooting.\nThoroughly document all client support services on support tickets with items such as specific steps taken to resolve issues.\nComplete technical support projects and tasks as assigned by manager.\nPerform timely follow up activities with clients by email or phone to verify success of support activities when client was unavailable for review at the time of service, for example after hour service.\nDevelop & present monthly ongoing training activities to your manager and complete activities as outlined.\nAttend company meetings as required\nRequirements:\nKnowledge & Experience:\nMinimum 2 years IT working experience\nPreferred 2 years experience working for IT company or Managed Services Provider\nExcellent problem solving skills to be able to efficiently work client troubles to resolution using your knowledge, experience, system documentation, vendor support and online resources.\nTicket System – ConnectWise (Preferred), Autotask, or other ticket system\nRemote Monitoring & Management (RMM) – N-Central, Automate/LabTech, Continuum, Autotask Endpoint Management (AEM), etc.\nTechnology – Windows Servers, Active Directory, DHCP, DNS, FTP, VPN, TCP/IP, Remote Desktop, Terminal Services, Cisco ASA, Cisco Switches, Ubiquiti, Exchange, Office 365, Domain Management, Hyper-V, VMware, ESX, QuickBooks, MS Office Suite, SQL, network topology, network printers, scanners, hardware and software installation, OS installation\nRequirements:\nClean driving record\nPass background check & Drug Test\nPreferred Experience:\nIT Managed Service Provider (MSP): 2 or more years\nNetwork Administration: 3 or more years\nProvided IT support at a Law Enforcement Agency\nFamiliar with Computer Aided Dispatch (CAD) systems such as SmartCOP\nEducation:\nHigh school or equivalent\nIdeal Certifications:\nNetwork +\nA+ Certified\nRequired work authorization:\nUnited States\nPhysical Requirements:\nMust be able to lift, pull, and push up to fifty pounds\nFrequent bending, stooping, crawling, lifting, and reaching\nAbility to drive a pick-up truck or van\nMust be able to operate computer equipment for extended periods of time\nMust be able to stand for extended periods of time\nMust be able to physically and legally drive a vehicle\nFlexible to work after hours and on weekends as needed\nDisclaimer:\nThis job description indicates in general terms, the type and level of work performed as well as the typical responsibilities in this position. Management reserves the rights to add, modify, or change the essential functions of the job.","company":"Inspired Technologies","rawCompany":"inspired technologies","city":"Bronson","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:44:55.220Z","occupations":[{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Network Technician","description":"Description:\nThis is a fast-paced role that demands the ability to multitask as you handle and respond to incoming support tickets. The technician will field customer service inquiries via phone or email, providing both remote and onsite technical support for clients' IT networks, servers, desktops, and laptops. Responsibilities include monitoring and addressing incoming support requests through phone, email, and our ticketing system. The technician is responsible for attempting to resolve each ticket and is expected to escalate unresolved issues or contact external vendors for additional support as needed. Additionally, the technician will contribute to the company's knowledgebase by maintaining customer documentation and outlining troubleshooting procedures. Ongoing professional development is encouraged, which includes reading, research, and the pursuit of relevant certifications.\nIdeal Candidate:\nHas experience in providing IT Support for a company or with a Managed Services Provider\nStrong computer hardware, software & networking skills (Primarily Windows environments)\nHas a passion for computers and technology\nHas a desire to help others\nIs comfortable meeting and speaking to new people\nExcellent listening skills to understand client computer problems\nWorks well under pressure\nExcellent time management and organization skills\nExcellent troubleshooting and problem solving for hardware and software issues\nResourceful for finding solutions independently for new/unknown issues or only needs minimal assistance to find a resolution\nCan follow instructions\nHigh attention to detail\nWorks well with others\nCan communicate clearly in English – read and write\nAvailable Monday – Friday 8am – 5pm\nWilling and able to work some evening and weekends\nEssential Functions:\nProvide remote and onsite IT technical support to client end users with the highest quality in customer service\nCreate and process all customer service requests to resolve client issues in a timely fashion\nPerform onsite technical support and system installation at client sites.\nUtilize research tools for reviewing client documentation as needed in support activities.\nMaintain knowledgebase to ensure accurate articles for efficient client troubleshooting.\nThoroughly document all client support services on support tickets with items such as specific steps taken to resolve issues.\nComplete technical support projects and tasks as assigned by manager.\nPerform timely follow up activities with clients by email or phone to verify success of support activities when client was unavailable for review at the time of service, for example after hour service.\nDevelop & present monthly ongoing training activities to your manager and complete activities as outlined.\nAttend company meetings as required\nRequirements:\nKnowledge & Experience:\nMinimum 2 years IT working experience\nPreferred 2 years experience working for IT company or Managed Services Provider\nExcellent problem solving skills to be able to efficiently work client troubles to resolution using your knowledge, experience, system documentation, vendor support and online resources.\nTicket System – ConnectWise (Preferred), Autotask, or other ticket system\nRemote Monitoring & Management (RMM) – N-Central, Automate/LabTech, Continuum, Autotask Endpoint Management (AEM), etc.\nTechnology – Windows Servers, Active Directory, DHCP, DNS, FTP, VPN, TCP/IP, Remote Desktop, Terminal Services, Cisco ASA, Cisco Switches, Ubiquiti, Exchange, Office 365, Domain Management, Hyper-V, VMware, ESX, QuickBooks, MS Office Suite, SQL, network topology, network printers, scanners, hardware and software installation, OS installation\nRequirements:\nClean driving record\nPass background check & Drug Test\nPreferred Experience:\nIT Managed Service Provider (MSP): 2 or more years\nNetwork Administration: 3 or more years\nProvided IT support at a Law Enforcement Agency\nFamiliar with Computer Aided Dispatch (CAD) systems such as SmartCOP\nEducation:\nHigh school or equivalent\nIdeal Certifications:\nNetwork +\nA+ Certified\nRequired work authorization:\nUnited States\nPhysical Requirements:\nMust be able to lift, pull, and push up to fifty pounds\nFrequent bending, stooping, crawling, lifting, and reaching\nAbility to drive a pick-up truck or van\nMust be able to operate computer equipment for extended periods of time\nMust be able to stand for extended periods of time\nMust be able to physically and legally drive a vehicle\nFlexible to work after hours and on weekends as needed\nDisclaimer:\nThis job description indicates in general terms, the type and level of work performed as well as the typical responsibilities in this position. Management reserves the rights to add, modify, or change the essential functions of the job.","datePosted":"2026-04-12T20:44:55.220Z","dateModified":"2026-04-12T20:44:55.220Z","hiringOrganization":{"@type":"Organization","name":"Inspired Technologies","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bronson","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f5cf70bcfeceec0777358a4f"},"url":"https://jobsearcher.com/jobs/f5cf70bcfeceec0777358a4f"}}