Senior Analyst, Sales Operations
The Senior Analyst, Sales Operations, supports the sales management ENT team by helping keep day-to-day operations organized and running smoothly. In this role, you will also coordinate projects that improve the efficiency and effectiveness of the sales team, help build and refine processes that support the sales cycle, and contribute to the development of tools and systems that make sales support easier and more effective. You will also maintain sales activity information and use that data to help track performance metrics and identify opportunities for process improvement.Our ideal candidate is highly customer-focused and passionate about delivering a strong customer experience.For this role, you must be based near Kalamazoo, MI. We offer hybrid flexibility, with 2–3 days per week in the office and 2–3 days working from home.What you will do:Report on key performance indicators and metrics to assess sales effectiveness and achievement of the function's goals and objectivesGenerate insights through analytics and deliver actionable data to stakeholders using various applications (Power BI, PPT, XLS)Support the periodic territory alignment processExecute the sales quota setting processSupport sale teams on general order credit inquiries, investigations, and order credit adjustmentsKey liaison between sales team, sales enablement, sales compensation and information systems function on sales and data managementAnalyze external data sources to support sales strategies and programsProvide cross-functional business support through ad hoc analysis and guidance, including third party information sources to sales reps, regional managers, and sales leadershipEnhance processes, metrics, and responsibilities to improve efficiency, accuracy, and sales growth through cross-functional partnerships.Educate and train sales management/reps on systems and processesOther duties as assigned.What you will needRequiredBachelor's degree2+ years of work experienceDemonstrated proficiency in Microsoft Office (Excel, Word & PowerPoint)Excellent interpersonal communications skillsPreferredExperience using PowerBIStrong analytical and problem-solving skillsExperience supporting sales organizationGood understanding of business financial strategyChange management experienceExperience work with cross-functional organizationsExperience working in Varicent is a plusUnited States of America Pay Ranges:USN$69,500 - $110,900 USD AnnualView the U.S. work location and transparency guide to find the pay range for your location.J-18808-Ljbffr