Social Care Navigator

A company is looking for a Social Care Navigator (Remote). Key Responsibilities Conduct high-volume outreach and screening for Medicaid members to assess eligibility and identify next steps Utilize a virtual contact center platform to manage member interactions and document screening outcomes Provide accurate information and navigate members to eligible nutrition services and support resources Qualifications High School Diploma, HSE, or GED required Experience in high-volume outbound calls, customer service, or call center environments Working knowledge of Medicaid and healthcare benefits preferred Familiarity with community resources and social service programs preferred Proficiency in operating computer software and technology platforms for documentation