Relationship Manager

SummaryWith direction and supervision from department head, provides direct support to develop and analyze all relevant depository and credit information pertaining to a wide range of bank business customers or prospects. Prepares or assists in the preparation of credit authorizations, in accordance with the Bank’s policies and procedures, for presentation to their supervisor and prior to submission to senior credit personnel and/or credit committees. Prepares detailed collateral analysis and coordinates appraisal and third-party analysis as necessary. Spreads and analyzes financial statement information to determine financial capacity of borrowers. Prepares support to supervisor in the sourcing and opening of new depository accounts, including but not limited to, the collection of all legal and compliance-related materials that are required in the process of opening a new account.This position, with direction and supervision from the department head, may be assigned a loan and deposit portfolio to manage at the discretion of their supervisor, and will be responsible to open and maintain a variety of relationships by selling other products/services to customers through development of relationship plans, lines, deposits or complex cash management and detail-oriented operational plans.Essential Duties And ResponsibilitiesGrows and maintains a list of qualified centers of influence which complement the industries or niches in which they serve.Identifies and attends marketing events that complement or serve the industry or product niches of their portfolio.Sources/develops new business relationships consisting of both loan and deposit products.Interfaces with borrowers and borrowers’ advisors as necessary.Maintains a general knowledge of cash management and deposit products offered by the Bank.Works as a member of a team comprised of Sunwest Bank product experts to ensure continuity of high- quality service, product delivery and responsiveness to client needs.Creates and maintains effective relationships with members of the team.Maintains a high degree of creativity and independence.Interacts with branch staff, bank operations and cash management to support business services and products.Effectively uses company resources such as Salesforce to deliver excellent customer service both inside and outside the Bank.Requests and prepares financial information needed by the supervisor to identify potential operations and lending risks and ensure proper documentation on accounts.Underwrites directly or manages the underwriting process of all loans under supervisor’s responsibility.Reviews requests for the establishment or renewal of loans.Compiles all necessary documentation to prepare and draw loan documents.Ensures credit files for all loans under supervisor’s responsibility are complete and prepared in form and substances satisfactory for Credit Administration and regulatory review.Effectively manages the loan process to ensure requests are being reviewed efficiently, that customers receive timely answers and that all approved transactions are completed quickly and accurately.Additional ResponsibilitiesDemonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and managementDemonstrates high level of quality work, attendance and appearanceAdheres to all Company Policies & Procedures and Safety RegulationsAdheres to local, state and federal lawsUnderstands and complies with all company rules and regulationsAttends training and maintains a basic knowledge of procedures to ensure compliance with laws and regulations governing financial institutions, as they apply to your position and job responsibilities, with an emphasis on the BSA/AML/CIP, Consumer Privacy, Regulation CC, Information Security, Bank Protection Act, FACT-Identity Theft, Information Technology and GLBA.Additional duties as assigned as it relates to the positionSupervisory ResponsibilitiesThis position does not have supervisory responsibilitiesMinimum QualificationsAbility to understand different legal entity structures.Knowledge of commercial banking products and services.General computer skills to enable communication with all levels of Bank management, staff and customers (Excel, Word, and Internet access).Organizational ability with capacity to efficiently manage multiple projects simultaneously.Ability to take the initiative and prioritize tasks; good time management, problem prevention and problem- solving skills.COMPETENCIES:AdaptabilityCommunicationDecision MakingInitiativeInnovationMotivatorOrganizationProfessionalismResults OrientatedPHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.Standing, walking and squatting less than fifty percent of the work shiftRequired to lift, move and carry up to 40 poundsAbility to read, count and write to accurately complete all documentation and reportsMust be able to see, hear and speak in order to communicate with employees and other customersSpecific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focusManual dexterity required using hands to finger; handle, feel and type; reach with hands and arms (Check the box that applies by double clicking on the box.) Sedentary: Limited activity, no lifting, limited walkingModerate: Mostly standing, walking, bending, frequent liftingX-Light: Office work, some lifting, bending, stooping or kneeling, walkingArduous: Heavy lifting, bending, crawling, climbingWORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.The work space is clean, orderly, properly lighted and ventilated with the proper safety complianceNoise levels are considered moderateSunwest Bank Is an Equal Opportunity EmployerSunwest Bank works with staff members and customers without regard to race, ancestry, national origin, sex, marital status, age, religion, medical condition, handicap, disability or veteran status and to assist the Bank in maintaining its Affirmative Action Program.Compliance with Bank Secrecy Act laws and regulations is considered an extremely serious matter, and it is intended that Sunwest Bank, through the purposeful efforts of its employees and officers, are expected to make every resolute attempt to conform to its Bank Secrecy Act Program and Procedures. Failure to comply will be reflected in their performance review as well as in any bonus compensation programs in which they may participate.Attend and complete all required classroom, computer-based, web-based and seminar training. It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with Sunwest Bank’s “Code of Ethics and Conduct.” Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her positionNote: The preceding job description has been designed to indicate the general nature and level and work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All job descriptions can be amended without notice as warranted by business necessity.