Control Center Operator - Scottsdale, AZ
About QE SolarWe're making clean energy more efficient! For over a decade, the team at QE Solar has brought technical expertise, curiosity, and an investigative approach to the Solar Operations & Maintenance sector, maximizing asset uptime and return on investment while prioritizing safety. QE Solar manages well over 3GWs of PV/BESS projects and hundreds of employees, providing renewable assets owners the most reliable renewable asset service from coast-to-coast. QE Solar is known for an owner’s mindset in delivering consistent quality and service to our clients with a sense of urgency because we know maintenance issues impact the bottom line.The Control Center Operator is part of the QE Solar O&M department and will be responsible for real-time remote operations of renewable generating assets performed by the Control Center, assuring performance and reliability of photovoltaic powerplants and battery energy storage systems and adhering to all QE Solar, NERC, and Industry standards to maximize safety and productivity. The Control Center performs 24/7 operations. As such, the schedule for this position is a modified “DuPont” schedule comprising rotating day, night, and on-call shifts.Travel Requirements: Reliable transportation to and from the QE Office/Control Center. Must live within 45 minutes (drive time) of Scottsdale, AZ.Essential Duties & Approximate Commitment Of TimeOperate PV and BESS Systems (50% of time)Monitor and operate multiple power plant sites using SCADA systems, DAS platforms, alarm management, and other computer systems to maximize site production and battery energy storageCoordinate with internal stakeholders (plant managers, field staff, Portfolio Leads, etc.), and external stakeholders (transmission and balancing authorities) to maximize system performance and assure contractual and regulatory compliancePerform remote investigations, performance analysis & reporting, and provide technical support to our field techniciansEscalate concerns to ensure that projects maintain operations or availability; track and advise on progress against established project models or production targetsAssure Compliance with NERC Regulations and Contractual Requirements (25% of time)Maintain accurate logs, adhere to security requirements, utilize and document 3-part communication, and comply with all daily, weekly, monthly, quarterly, and annual NERC requirementsAssist with internal and external compliance audits and inspectionsAssist with other centralized QE Solar Operations, as required (25% of time)Assist with monitoring and dispatching for C&I solar sitesAssist with maintenance schedulingParticipate in initiatives to increase efficiency and effectiveness of QE Solar operations (examples: procedure development and review, special projects, data analysis, quality assurance)Position RequirementsEducation Required4-Year bachelor's Degree (STEM) preferred; Technical School Degree, or, an equivalent combination of education and experience consideredExperience RequiredMicrosoft Office suite. Experience with transmission-scale PV power generation facilities. Experience with SCADA systems. Experience with Computerized Maintenance Management Systems (CMMS). Previous control center experience in Energy/Utilities, Oil & Gas, and Biological Energy fields, a plus.Experience PreferredExperience with BESS power generation facilities, preferably transmission-scale.Specialized Or Technical Knowledge Licenses And Certifications PreferredNERC CertificationPJM and other ISO CertificationBESS OEM certifications/experienceAbility to read and understand electrical/mechanical diagrams, project design drawings, and other system construction documentsOSHA 30 CertificationCompletion of NFPA 70E coursesCPR/First AidWillingness to obtain certifications*Functional KnowledgeUnderstanding of ISO/TO/TOP requirements and rules of engagement. Functional knowledge of NERC and CIP standards. Knowledge of National Electrical Code and standard design/construction practices; Clear understanding of OSHA safe workplace practices and procedures;Company/Industry Related KnowledgeElectric & related utilities maintenance, PV and BESS performance (analysis and reporting), PV and BESS repairs, testing, commissioning, installation, maintenance & optimizationJob-specific CompetenciesIn addition to the specific work experience and skills, QE Solar also seeks someone with the qualities listed below:Desire to learn, work hard, and grow with a young, entrepreneurial renewable energy and engineering companyComfortable working as a team player or independently if necessaryExceptional work ethic, with strong values and principlesAbility to coordinate multiple activities while ensuring safety, quality, and schedule adherence.Ability to take and provide direction; identify problems, develop solutions, and conduct analysis independently and in collaboration with others.Ability to document work and communicate clearly and accurately via verbal and written methods.Must be able to work all shifts, weekends, and holidays on a 12-hour rotation.Able to supervise and coach others in a matrix work environmentWillingness to work irregular schedules to meet client/project deadlinesExceptionally strong communication skills, both written and verbal, interpersonal, and teamwork skillsA firm commitment to client, team, and organization successFlexible and accommodating and able to go above and beyond the basic expectations when requiredHigh follow-up and organizational skillsDetailed-oriented, with attention to detail for tasks that have zero tolerance for errorsCuriosityCandor and transparencySchedule12 hour shiftModified Dupont with rotating 5-week scheduleDay shiftNight shiftOvernight shiftRotating shiftWeekendsAbility To RelocateScottsdale, AZ: Relocate before starting work (Required)QE Solar is committed to providing equal employment opportunities and reasonable accommodations in accordance with the Americans with Disabilities Act (ADA), the Arizona Civil Rights Act (ACRA), and all applicable federal, state, and local laws.The physical and mental demands described below are representative of those required to successfully perform the essential functions of this position. This role is performed in an on-site control center environment. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.This Position RequiresProlonged periods of sitting and working at a computer workstation, including monitoring SCADA systems, alarms, and operational dashboardsAbility to view multiple monitors simultaneously and maintain a high level of attention to detail over extended periodsFrequent use of hands and fingers to operate computers, keyboards, radios, and communication systemsAbility to communicate effectively, both verbally and in writing, including coordinating with field technicians, dispatch, and leadershipAbility to remain alert, responsive, and make timely decisions in a fast-paced, potentially high-pressure environmentAbility to work scheduled shifts, which may include nights, weekends, and holidaysOccasional standing, walking, and movement within the control center or facilityAbility to lift and carry items up to 15 pounds, if necessaryQE Solar offers incredible benefits! We enjoy: 100% paid employee premium on health benefits; additional dependents at low costs and great plans for Health, Dental, Vision, FSA or HSAWellbeing and Employee AssistancePerks at Work Marketplace for discounts on gym memberships, classes, tech, vacations, tickets, and moreFamily Building and Adoption Assistance ProgramsLearning & Development OpportunitiesDiscounted Life & Disability Insurance Workplace Type: on-siteSalary Range: $33.00 - $37.00 per hourEmployment Type: Full-timeLocation: Scottsdale, AZ United StatesStatement To All Third-Party Agencies And Similar OrganizationsQE Solar accepts resumes only from contracted recruiting agencies with formal service agreements. Please do not send unsolicited resumes or outreach emails to our QE Solar employees, hiring managers, or team members without expressed consent or contract for services. QE Solar is not responsible for any fees or charges associated with unsolicited resumes or services.The Pay Range For This Role Is33 - 37 USD per hour (Scottsdale)