Lead Digital Transformation as a Product Executive
Elevate customer experience by driving measurable digital success as a Product Executive. Shape seamless service and commerce journeys, leveraging data for outstanding user interactions.
This role focuses on steering digital outcomes for service and commerce. You will collaborate across functions to shape product direction and optimize user experiences through data-driven strategies. Championing customer needs will be crucial as you work within a pod-based model to ensure impactful digital solutions.
Key Responsibilities
Own measurable digital outcomes across customer journeys
Collaborate with marketing and service teams for alignment
Define product strategy across web and app experiences
Drive personalization and self-serve adoption at scale
Partner with technology teams to connect vision with capabilities
Requirements
Proven experience in driving digital outcomes
Strong knowledge of digital commerce optimization
Leadership in cross-functional delivery models
Ability to synthesize diverse inputs into product direction
Excellent communication and alignment skills
Be at the forefront of digital innovation while ensuring high-impact customer experiences that drive engagement and loyalty across channels.
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