{"schemaVersion":"jobsearcher.job.v1","id":"f4c372a0b756fb7ffddf0435","url":"https://jobsearcher.com/jobs/f4c372a0b756fb7ffddf0435","canonicalUrl":"https://jobsearcher.com/jobs/f4c372a0b756fb7ffddf0435","title":"IT Support Technician Level I","description":"Onsite & Remote IT Technician (Part-Time / Contract)\nJob Details:\n- Job Type: Part-Time, Independent Contractor (1099)\n- Pay: $20.00 - $25.00 per hour\n- Expense Reimbursement: 100% reimbursement for pre-approved client hardware, parts, and project materials. (Vehicle travel/mileage is self-managed via standard 1099 tax deductions).\n- Schedule: Flexible hours within Monday – Friday, 9:00 AM – 5:00 PM (As-Needed Dispatch & Remote Support)\n- Location: Houston, TX (Hybrid: Onsite client visits across Houston + Remote help desk)\nAbout Vortex Computer Systems:\nVortex Computer Systems provides managed IT services, network infrastructure, and help desk support to organizations across the Houston area. We are seeking a dependable, self-motivated Onsite/Remote IT Technician to support our growing client base with prompt, professional technical solutions.\nKey Responsibilities:\n- Provide Tier 1/2 technical support via phone, remote desktop, and onsite visits.\n- Perform desktop troubleshooting, hardware setups, software installations, and peripheral configurations.\n- Diagnose basic network, router, switch, firewall, and Wi-Fi connectivity issues on client sites.\n- Pick up required parts/hardware for onsite client assignments when needed (fully reimbursed).\n- Log, update, and manage support tickets with clear documentation in our help desk system.\n- Maintain professional customer communications and represent Vortex with integrity on client sites.\nQualifications:\n- Required: High School Diploma or equivalent; valid driver's license and reliable personal vehicle.\n- Preferred: 1+ years of experience in an IT Help Desk, Field Tech, or Managed Services (MSP) environment.\n- Preferred: CompTIA A+, Network+, or Microsoft certifications are a plus.\nTechnical Skills:\n- Windows 11 and macOS operating systems.\n- Microsoft 365 Admin Console, Google Workspace Admin, and MS Office Applications.\n- Hardware installation, PC troubleshooting, component replacement, and system deployment.\n- Basic networking concepts (IP addressing, DHCP, DNS, VLANs, subnets, routers, switches, and ISPs).\nPersonal Attributes:\n- Strong problem-solving abilities and attention to detail.\n- Excellent written and verbal communication skills.\n- High degree of self-management, punctuality, and professional integrity.\nEquipment & Travel Requirements (Contractor Provided):\n- Reliable personal vehicle for travel to client sites within the greater Houston area.\n- Laptop or desktop computer (Windows 11 or modern macOS) with high-speed internet for remote work.\n- iOS or Android smartphone for field communications and ticketing access.\nJob Types: Contract, Part-time\nPay: $20.00 - $25.00 per hour\nBenefits:\nFlexible schedule\nEducation:\nHigh school or equivalent (Preferred)\nExperience:\nWindows: 1 year (Preferred)\nIT support: 1 year (Preferred)\nWork Location: On the road","company":"Vortex Computer Systems","rawCompany":"vortex computer systems","city":"Houston","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-05T00:13:47.253Z","occupations":[{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Support Technician Level I","description":"Onsite & Remote IT Technician (Part-Time / Contract)\nJob Details:\n- Job Type: Part-Time, Independent Contractor (1099)\n- Pay: $20.00 - $25.00 per hour\n- Expense Reimbursement: 100% reimbursement for pre-approved client hardware, parts, and project materials. (Vehicle travel/mileage is self-managed via standard 1099 tax deductions).\n- Schedule: Flexible hours within Monday – Friday, 9:00 AM – 5:00 PM (As-Needed Dispatch & Remote Support)\n- Location: Houston, TX (Hybrid: Onsite client visits across Houston + Remote help desk)\nAbout Vortex Computer Systems:\nVortex Computer Systems provides managed IT services, network infrastructure, and help desk support to organizations across the Houston area. We are seeking a dependable, self-motivated Onsite/Remote IT Technician to support our growing client base with prompt, professional technical solutions.\nKey Responsibilities:\n- Provide Tier 1/2 technical support via phone, remote desktop, and onsite visits.\n- Perform desktop troubleshooting, hardware setups, software installations, and peripheral configurations.\n- Diagnose basic network, router, switch, firewall, and Wi-Fi connectivity issues on client sites.\n- Pick up required parts/hardware for onsite client assignments when needed (fully reimbursed).\n- Log, update, and manage support tickets with clear documentation in our help desk system.\n- Maintain professional customer communications and represent Vortex with integrity on client sites.\nQualifications:\n- Required: High School Diploma or equivalent; valid driver's license and reliable personal vehicle.\n- Preferred: 1+ years of experience in an IT Help Desk, Field Tech, or Managed Services (MSP) environment.\n- Preferred: CompTIA A+, Network+, or Microsoft certifications are a plus.\nTechnical Skills:\n- Windows 11 and macOS operating systems.\n- Microsoft 365 Admin Console, Google Workspace Admin, and MS Office Applications.\n- Hardware installation, PC troubleshooting, component replacement, and system deployment.\n- Basic networking concepts (IP addressing, DHCP, DNS, VLANs, subnets, routers, switches, and ISPs).\nPersonal Attributes:\n- Strong problem-solving abilities and attention to detail.\n- Excellent written and verbal communication skills.\n- High degree of self-management, punctuality, and professional integrity.\nEquipment & Travel Requirements (Contractor Provided):\n- Reliable personal vehicle for travel to client sites within the greater Houston area.\n- Laptop or desktop computer (Windows 11 or modern macOS) with high-speed internet for remote work.\n- iOS or Android smartphone for field communications and ticketing access.\nJob Types: Contract, Part-time\nPay: $20.00 - $25.00 per hour\nBenefits:\nFlexible schedule\nEducation:\nHigh school or equivalent (Preferred)\nExperience:\nWindows: 1 year (Preferred)\nIT support: 1 year (Preferred)\nWork Location: On the road","datePosted":"2026-08-05T00:13:47.253Z","dateModified":"2026-08-05T00:13:47.253Z","hiringOrganization":{"@type":"Organization","name":"Vortex Computer Systems","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Houston","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f4c372a0b756fb7ffddf0435"},"url":"https://jobsearcher.com/jobs/f4c372a0b756fb7ffddf0435"}}