{"schemaVersion":"jobsearcher.job.v1","id":"f432004e5ffdfc817099dfe4","url":"https://jobsearcher.com/jobs/f432004e5ffdfc817099dfe4","canonicalUrl":"https://jobsearcher.com/jobs/f432004e5ffdfc817099dfe4","title":"Case Coordinator - Remote","description":"Case Coordinator – RemoteStarting Pay: $22.00 per hour- Remote PositionAt this time, we are unable to consider candidates residing in New York City, Chicago, California, Colorado, or Washington.The Case Coordinator is responsible for overseeing and coordinating the referral and evaluation process from initial referral through completion. This role serves as an important point of contact for clients, examinees, and medical and behavioral health experts, ensuring cases move efficiently and all parties receive timely communication and documentation. The ideal candidate is highly organized, detail-oriented, dependable, and comfortable managing multiple priorities in a fast-paced, deadline-driven environment. Strong customer service and communication skills are essential.Key ResponsibilitiesCoordinate the full lifecycle of assigned medical and mental health evaluation referralsComplete initial case preparation, referral intake, case creation, and appointment schedulingPrepare and submit service estimates and obtain client authorization prior to proceedingCommunicate regularly with clients, examinees, evaluating professionals, and internal staff regarding case status and schedulingCoordinate appointment details and ensure required information is available to evaluating expertsCollect, organize, and distribute case-related records and documentationMonitor cases to help ensure evaluations and reports are completed within established timelinesProvide completed reports and other required documentation to clientsAccurately maintain case information using internal case management, telehealth, and record-keeping systemsRespond professionally and promptly to phone calls, emails, and other inquiries from clients, experts, and internal departmentsAssist other Case Coordinators with workload coverage and case-related tasks as neededParticipate in administrative initiatives and other departmental projects as assignedQualificationsBachelor's degree OR at least 3 years of relevant professional experienceExperience in case coordination, healthcare administration, medical scheduling, customer service, or a related fieldStrong organizational skills with the ability to manage multiple cases and competing deadlinesExcellent written and verbal communication skillsAbility to work independently while also collaborating effectively with a remote teamStrong attention to detail and follow-throughComfortable working in a fast-paced environment where priorities may changeProficiency with Microsoft Word, Excel, Outlook, PDF applications, and standard computer systemsAbility and willingness to learn new case management and telehealth platformsPreferred QualificationsExperience working within the disability, workers' compensation, employer services, insurance, or healthcare industriesPrevious experience coordinating medical, psychological, or mental health evaluationsFamiliarity with medical records, referral management, or healthcare scheduling BenefitsComprehensive Health Benefits: Medical, dental, and vision insurance options to support you and your family.Paid Time Off: Generous PTO, paid holidays, and a floating holiday to help you maintain a healthy work-life balance.Retirement Savings: 401(k) plan with employer matching.Additional Benefits: Long-term disability, short-term disability, flexible spending account, voluntary life insurance, voluntary AD&D, and company-paid life and AD&D coverage.Education Assistance: Tax-free tuition reimbursement and student loan repayment assistance are available to support continued education and help with existing student loan obligations.Family Benefits: Paid maternity and parental leave.The IMA Group is an Affirmative Action/Equal Opportunity Employer.Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.","company":"IMA Group","rawCompany":"ima group","city":"Denver","state":"CO","isRemote":true,"isActive":false,"createdAt":"2026-09-17T08:18:44.220Z","occupations":[{"code":"21-1093.00","title":"Social and Human Service Assistants","slug":"social-and-human-service-assistants"},{"code":"21-1099.00","title":"Community and Social Service Specialists, All Other","slug":"community-and-social-service-specialists-all-other"},{"code":"21-1022.00","title":"Healthcare Social Workers","slug":"healthcare-social-workers"}],"industries":[{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"},{"code":"621420","title":"Outpatient Mental Health and Substance Abuse Centers","slug":"outpatient-mental-health-and-substance-abuse-centers"},{"code":"621330","title":"Offices of Mental Health Practitioners (except Physicians)","slug":"offices-of-mental-health-practitioners-except-physicians"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Case Coordinator - Remote","description":"Case Coordinator – RemoteStarting Pay: $22.00 per hour- Remote PositionAt this time, we are unable to consider candidates residing in New York City, Chicago, California, Colorado, or Washington.The Case Coordinator is responsible for overseeing and coordinating the referral and evaluation process from initial referral through completion. This role serves as an important point of contact for clients, examinees, and medical and behavioral health experts, ensuring cases move efficiently and all parties receive timely communication and documentation. The ideal candidate is highly organized, detail-oriented, dependable, and comfortable managing multiple priorities in a fast-paced, deadline-driven environment. Strong customer service and communication skills are essential.Key ResponsibilitiesCoordinate the full lifecycle of assigned medical and mental health evaluation referralsComplete initial case preparation, referral intake, case creation, and appointment schedulingPrepare and submit service estimates and obtain client authorization prior to proceedingCommunicate regularly with clients, examinees, evaluating professionals, and internal staff regarding case status and schedulingCoordinate appointment details and ensure required information is available to evaluating expertsCollect, organize, and distribute case-related records and documentationMonitor cases to help ensure evaluations and reports are completed within established timelinesProvide completed reports and other required documentation to clientsAccurately maintain case information using internal case management, telehealth, and record-keeping systemsRespond professionally and promptly to phone calls, emails, and other inquiries from clients, experts, and internal departmentsAssist other Case Coordinators with workload coverage and case-related tasks as neededParticipate in administrative initiatives and other departmental projects as assignedQualificationsBachelor's degree OR at least 3 years of relevant professional experienceExperience in case coordination, healthcare administration, medical scheduling, customer service, or a related fieldStrong organizational skills with the ability to manage multiple cases and competing deadlinesExcellent written and verbal communication skillsAbility to work independently while also collaborating effectively with a remote teamStrong attention to detail and follow-throughComfortable working in a fast-paced environment where priorities may changeProficiency with Microsoft Word, Excel, Outlook, PDF applications, and standard computer systemsAbility and willingness to learn new case management and telehealth platformsPreferred QualificationsExperience working within the disability, workers' compensation, employer services, insurance, or healthcare industriesPrevious experience coordinating medical, psychological, or mental health evaluationsFamiliarity with medical records, referral management, or healthcare scheduling BenefitsComprehensive Health Benefits: Medical, dental, and vision insurance options to support you and your family.Paid Time Off: Generous PTO, paid holidays, and a floating holiday to help you maintain a healthy work-life balance.Retirement Savings: 401(k) plan with employer matching.Additional Benefits: Long-term disability, short-term disability, flexible spending account, voluntary life insurance, voluntary AD&D, and company-paid life and AD&D coverage.Education Assistance: Tax-free tuition reimbursement and student loan repayment assistance are available to support continued education and help with existing student loan obligations.Family Benefits: Paid maternity and parental leave.The IMA Group is an Affirmative Action/Equal Opportunity Employer.Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.","datePosted":"2026-09-17T08:18:44.220Z","dateModified":"2026-09-17T08:18:44.220Z","hiringOrganization":{"@type":"Organization","name":"IMA Group","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f432004e5ffdfc817099dfe4"},"url":"https://jobsearcher.com/jobs/f432004e5ffdfc817099dfe4"}}