{"schemaVersion":"jobsearcher.job.v1","id":"f3a4e0420908de7e4139bbb7","url":"https://jobsearcher.com/jobs/f3a4e0420908de7e4139bbb7","canonicalUrl":"https://jobsearcher.com/jobs/f3a4e0420908de7e4139bbb7","title":"Store Manager","description":"Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. About Express Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.\nStore Name Cool Springs\nResponsibilities Express is seeking a Store Manager The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.\nKEY RESPONSIBILITIES Talent – Attract, develop and retain top talent Support an environment which encourages an exceptionally high level of store morale\nFocus all store associates on creating an environment built on teamwork and a “one team” mentality\nCoach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent\nBuild a succession plan for all roles\nIdentify and nurture the growth of high performing store associates\nDevelop and maximize the success of store associates to achieve sales potential and customer experience\nAttract, recruit and hire all store associates\nCustomer and Associate Experience – Build a store environment that consistently delivers exceptional customer experiences Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy\nCreate a culture of proactive customer engagement\nDisplay expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience\nProvide leadership with product launches, window changes, visual presentation standards, signage placement, etc.\nResolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve\nDrive loyalty and credit card acquisition through an engaged store team\nCreate positive in-store experience through visual standards\nExecution – Analyze the business and execute/communicate clear action plans that optimize results. Manage all aspects of daily store operations\nEnsure all store associates have clarity on goals and action plans\nCreate clear action plans that optimize results\nDirect workload and ensure execution of plans and strategies across the store\nEnsure the adherence to Company Policies and the safety of store associates and Customers\nDirect merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store\nOptimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives\nEnsure an effective schedule with the right associate in the right place at the right time\nManage controllable expenses and ensure loss prevention and safety standards in place\nESSENTIAL QUALIFICATIONS Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus\nProven ability to increase sales and store profitability\nProven ability to network, recruit, interview, train, develop and promote associates\nAbility to travel periodically, as needed for meetings\nAbility to move medium to large items weighing up to 50 pounds\nPREFERRED QUALIFICATIONS (SKILLS AND ABILITIES) Previous retail experience preferred\nAbility to effectively communicate with customers, peers and supervisors\nDemonstrated sales accountability\nCollaborative, respectful team member\nAbility to multitask and handle multiple customers and/or processes at once\nClosing Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.\nAn equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.\n\n#J-18808-Ljbffr","company":"Express","rawCompany":"express","city":"El Paso","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-21T03:25:45.478Z","occupations":[{"code":"41-1011.00","title":"First-Line Supervisors of Retail Sales Workers","slug":"first-line-supervisors-of-retail-sales-workers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"}],"industries":[{"code":"458110","title":"Clothing and Clothing Accessories Retailers","slug":"clothing-and-clothing-accessories-retailers"},{"code":"455219","title":"All Other General Merchandise Retailers","slug":"all-other-general-merchandise-retailers"},{"code":"455110","title":"Department Stores","slug":"department-stores"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Store Manager","description":"Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. About Express Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.\nStore Name Cool Springs\nResponsibilities Express is seeking a Store Manager The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.\nKEY RESPONSIBILITIES Talent – Attract, develop and retain top talent Support an environment which encourages an exceptionally high level of store morale\nFocus all store associates on creating an environment built on teamwork and a “one team” mentality\nCoach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent\nBuild a succession plan for all roles\nIdentify and nurture the growth of high performing store associates\nDevelop and maximize the success of store associates to achieve sales potential and customer experience\nAttract, recruit and hire all store associates\nCustomer and Associate Experience – Build a store environment that consistently delivers exceptional customer experiences Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy\nCreate a culture of proactive customer engagement\nDisplay expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience\nProvide leadership with product launches, window changes, visual presentation standards, signage placement, etc.\nResolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve\nDrive loyalty and credit card acquisition through an engaged store team\nCreate positive in-store experience through visual standards\nExecution – Analyze the business and execute/communicate clear action plans that optimize results. Manage all aspects of daily store operations\nEnsure all store associates have clarity on goals and action plans\nCreate clear action plans that optimize results\nDirect workload and ensure execution of plans and strategies across the store\nEnsure the adherence to Company Policies and the safety of store associates and Customers\nDirect merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store\nOptimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives\nEnsure an effective schedule with the right associate in the right place at the right time\nManage controllable expenses and ensure loss prevention and safety standards in place\nESSENTIAL QUALIFICATIONS Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus\nProven ability to increase sales and store profitability\nProven ability to network, recruit, interview, train, develop and promote associates\nAbility to travel periodically, as needed for meetings\nAbility to move medium to large items weighing up to 50 pounds\nPREFERRED QUALIFICATIONS (SKILLS AND ABILITIES) Previous retail experience preferred\nAbility to effectively communicate with customers, peers and supervisors\nDemonstrated sales accountability\nCollaborative, respectful team member\nAbility to multitask and handle multiple customers and/or processes at once\nClosing Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.\nAn equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.\n\n#J-18808-Ljbffr","datePosted":"2026-08-21T03:25:45.478Z","dateModified":"2026-08-21T03:25:45.478Z","hiringOrganization":{"@type":"Organization","name":"Express","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"El Paso","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f3a4e0420908de7e4139bbb7"},"url":"https://jobsearcher.com/jobs/f3a4e0420908de7e4139bbb7"}}