Quality Improvement Monitor

Position SummarySouth County Mental Health Center, Inc. is seeking a detail-oriented and organized Quality Improvement Monitor to support agency-wide compliance, accreditation, and quality improvement initiatives. This role is responsible for monitoring program compliance, supporting Joint Commission readiness activities, tracking outcome measures, coordinating staff trainings, and ensuring adherence to internal and external regulatory standards across departments.About UsSouth County Mental Health Center, Inc. is a private, non-profit, Joint Commission-accredited behavioral healthcare provider serving Southeast Palm Beach County. We are dedicated to delivering compassionate, high-quality mental health services to individuals and families in our community.Minimum QualificationsAssociate degree in Human Services or related fieldKnowledge of quality management principles and compliance standardsStrong organizational and communication skillsBasic computer proficiency and ability to manage reports and dataAbility to maintain confidentiality and professionalismPreferred Qualifications:Bachelor’s degree in Human Services or related fieldExperience with quality improvement, compliance, or accreditation processesKnowledge of Joint Commission standards and behavioral healthcare regulationsExperience coordinating staff trainings or quality monitoring activitiesDuties And ResponsibilitiesCompliance Monitoring & Quality OversightConduct compliance monitoring activities across departments and programsMonitor initiatives including MyStrength, Zero Suicide, ROSC Principles, Peer Reviews, Recovery Capital Index, and Program OutcomesReview chart compliance and monthly reports for accuracy and completenessIdentify trends, issues, and opportunities for improvement and communicate findings to leadershipJoint Commission & Accreditation SupportMonitor Joint Commission standards and accreditation requirementsSupport agency readiness and compliance efforts related to accreditation activitiesAssist with preparation and follow-up for audits and surveysPerformance Improvement Activities Attend Quality Improvement meetings and participate in agency-wide improvement initiativesPrepare and submit outcome measures to funding sourcesSupport ongoing data collection and quality reporting activitiesTraining CoordinationCoordinate required staff trainings and web-based in-service programsDevelop and maintain annual and monthly training calendarsTrack training participation and compliance requirementsAdditional DutiesAttend meetings and trainings as requiredPerform additional duties and special projects as assignedCore CompetenciesStrong attention to detail and analytical skillsKnowledge of quality management and regulatory standardsOrganizational and time management abilitiesEffective written and verbal communication skillsAbility to work independently and collaborativelyProfessional judgment and confidentialityPhysical DemandsPrimarily sedentary work with occasional standing and walkingFrequent computer use and administrative tasksAbility to operate standard office equipmentWorking ConditionsProfessional office and behavioral healthcare environmentFrequent interaction with leadership and departmental staffOSHA Classification IIIPerformance StandardsPerformance will be evaluated based on:Accuracy and effectiveness of compliance monitoring activitiesTimeliness of reports, audits, and training coordinationSupport of accreditation and quality improvement initiativesCompliance with agency and regulatory standardsCommunication and collaboration with staff and leadershipSchedule & Work DetailsFull-Time PositionSchedule: Monday – Friday (hours may vary based on organizational needs)Location: In-person (Delray Beach, FL)Pay: $25/hourBenefitsWe offer a comprehensive benefits package, including:Health, dental, and vision insurancePaid time offLife and long-term disability coverageVoluntary benefit options401(k) with employer matchAdditional InformationBackground check requiredDrug-free workplaceEqual Opportunity Employer (EOE)Apply now.Because of the work we do in the community, a full background check is required for all staff.We are a drug free employer.South County Mental Health Center, Inc is an EOE.Powered by JazzHRR8KmC6mb8g