Forecasting & Workforce Analytics Analyst - Remote

Comcast Advertising is looking for an Analyst 2, Forecasting & Analysis to enhance the management of contact center operations. This role involves creating accurate forecasts, analyzing service performance, and improving service levels through strategic workforce management. The candidate will be responsible for monitoring call center metrics and ensuring optimal staffing aligned with workload. A Bachelor's degree and 2-5 years of relevant experience are preferred. The position supports remote work with occasional shifts required on weekends. #J-18808-Ljbffr